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Show Results For
-
All HBS Web
(8,172)
- People (13)
- News (1,407)
- Research (4,554)
- Events (37)
- Multimedia (81)
- Faculty Publications (3,397)
- Web
Finding Job Opportunities - Alumni
SucceedSmart Designed for the discerning HBS alumni, SucceedSmart's advanced career platform is tailored for executives. It combines AI-driven precision with elite career opportunities, all while ensuring your profile remains confidential...
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- 26 Jul 2023
- Research & Ideas
STEM Needs More Women. Recruiters Often Keep Them Out
the design of your partnership,” Lane says. “And if diversity is something you want to promote, then you want to make sure that every party or partner working on this is aligned.” For recruiters: Examine how you direct outreach efforts,...
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Keywords:
by Rachel Layne
- 24 Jul 2006
- Research & Ideas
How Kayak Users Built a New Industry
a force, the cost of creating a new design must be within the reach of a single user. User innovations occur when customers of a product improve on that product with their own designs. In rodeo kayaking, the early participants built...
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- Program
Audit Committees in a New Era of Governance
Education program on the HBS campus, you enter an immersive experience where every aspect of the learning model has been carefully designed to facilitate your growth. Your learning will take place on your own, in your living group, and in...
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- 20 Jan 2011
- Working Paper Summaries
Testing Coleman’s Social-Norm Enforcement Mechanism: Evidence from Wikipedia
Customers As Innovators: A New Way to Create Value
Product R&D at many companies is a major bottleneck. The difficulty is that fully understanding the needs of just a single customer can be an inexact and costly process--to say nothing of the needs of all customers or even groups of them. In the course of...
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- July–August 2015
- Article
Engineering Reverse Innovations: Principles for Creating Successful Products for Emerging Markets
By: Amos Winter and Vijay Govindarajan
Multinationals are starting to catch on to the logic of reverse innovation, in which products are designed first for consumers in low-income countries and then adapted into disruptive offerings for developed economies. But only a handful of companies have managed to do...
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Winter, Amos, and Vijay Govindarajan. "Engineering Reverse Innovations: Principles for Creating Successful Products for Emerging Markets." Harvard Business Review 93, nos. 7/8 (July–August 2015): 80–89.
- 2011
- Working Paper
The Contingent Effect of Absorptive Capacity: An Open Innovation Analysis
By: Andrew A. King and Karim R. Lakhani
Technological advancement and innovation requires the integration of both external knowledge and internal inventiveness. In this paper, we unpack the concept of absorptive capacity and separately explore the effect of different types of prior experience on the capacity...
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Keywords:
Experience and Expertise;
Collaborative Innovation and Invention;
Technological Innovation;
Knowledge Use and Leverage;
Performance Capacity;
Technology Adoption
King, Andrew A., and Karim R. Lakhani. "The Contingent Effect of Absorptive Capacity: An Open Innovation Analysis." Harvard Business School Working Paper, No. 11-102, April 2011.
- Web
Dean Srikant Datar | About
he holds two masters degrees and a Ph.D. from Stanford University. Datar’s research and course development have been in the areas of cost management and management control, strategy implementation, governance, and, more recently, management education, View Details
- Web
FAQs - Alumni
For those age 13 and older, there will be a special Teen Case designed just for this age group. Once registered for reunion, families will receive a follow-up communication. While on campus , please note that onsite HBS-sponsored...
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Nitin Nohria
Nitin Nohria served as the tenth dean of Harvard Business School from 2010-2020. He previously served as co-chair of the Leadership Initiative, Senior Associate Dean of Faculty Development, and Head of the Organizational Behavior unit.
As Dean, building on... View Details
Keywords:
accounting industry;
arts;
biotechnology;
emerging market private equity;
energy;
executive search;
financial services;
green technology;
health care;
high technology;
industrial goods;
information technology industry;
infrastructure industry;
investment banking industry;
legal services;
management consulting;
manufacturing;
oil & gas;
petroleum;
pharmaceuticals;
professional services
- 13 Nov 2008
- Working Paper Summaries
The Effect of Labor on Profitability: The Role of Quality
Keywords:
by Zeynep Ton
- January 2014 (Revised February 2014)
- Case
Japan: Betting on Inflation?
By: Julio J. Rotemberg
The case focuses on the challenges still confronting Prime Minister Shinzo Abe at the end of 2013, a year after he has been in office. It also gives an overview of Japan's earlier economic performance, focusing primarily on the period after it suffered a stock market...
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Rotemberg, Julio J. "Japan: Betting on Inflation?" Harvard Business School Case 714-040, January 2014. (Revised February 2014.)
- Program
Advancing Women of Color in Leadership
participate in an Executive Education program on the HBS campus, you enter an immersive experience where every aspect of the learning model has been carefully designed to facilitate your growth. Your learning will take place on your own,...
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- 20 Sep 2016
- First Look
September 20, 2016
hosts who have never had an African-American guest, suggesting only a subset of hosts discriminate. While rental markets have achieved significant reductions in discrimination in recent decades, our results suggest that Airbnb’s current View Details
Keywords:
Sean Silverthorne
- Research Summary
How to Manage Customers for Increased Profits and Customer Satisfaction
By: Frances X. Frei
For many service firms, the customer plays an important role in contributing to the cost and/or quality of the service. This is very different than many manufacturing contexts, for example, where the firm has virtually complete control over product cost and quality. ...
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- May 14, 2024
- Article
One Way to Help Employees Build Emergency Savings
By: Timothy Flacke and Peter Tufano
Intentional cooperation between two organizations — BlackRock, a major asset management firm, and national non-profit, Commonwealth — created the conditions for the nation’s largest payroll processor, multiple U.S. employers, retirement record keepers, and others to...
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Keywords:
Saving;
Personal Finance;
Income;
Nonprofit Organizations;
Corporate Social Responsibility and Impact;
Partners and Partnerships
Flacke, Timothy, and Peter Tufano. "One Way to Help Employees Build Emergency Savings." Harvard Business Review (website) (May 14, 2024).
- January–February 2020
- Article
Are You Undervaluing Your Customers?: It’s Time to Start Measuring and Managing Their Worth
By: Rob Markey
Leaders recognize that they should manage their businesses to maximize the value of the customer base. But too often, earnings pressures result in cost-cutting measures that hurt customers.
Loyalty-leading companies operate differently. They create systems for... View Details
Keywords:
Customer Experience;
Customer Value;
Customer Centric Initiative;
Customer Focused Organization;
Customer Lifetime Value;
Customer Focus and Relationships;
Customer Value and Value Chain;
Operations;
Business Strategy
Markey, Rob. "Are You Undervaluing Your Customers? It’s Time to Start Measuring and Managing Their Worth." Harvard Business Review 98, no. 1 (January–February 2020): 42–50.
- November 2014
- Case
Jazztel
By: Jay Lorsch and Emily McTague
In October 2004 Fernández Pujals, founder of Telepizza, an international home delivery pizza business, bought 24.9% of Jazztel (€90 million), a telecom company. At the time, Jazztel was near bankruptcy and needed a capital injection to finish the year. Over the next...
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Lorsch, Jay, and Emily McTague. "Jazztel." Harvard Business School Case 415-042, November 2014.
- January 2012 (Revised March 2012)
- Case
Dimensional Fund Advisors (DFA)'s Entry into the Retirement Market
By: Lauren Cohen and Christopher Malloy
This case examines Dimensional Fund Advisors (DFA)'s decision to enter the retirement market with their new "Dimensional Managed DC" product, a complete retirement solution that aimed to provide investors with what they really wanted: the same standard of living in...
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Cohen, Lauren, and Christopher Malloy. "Dimensional Fund Advisors (DFA)'s Entry into the Retirement Market." Harvard Business School Case 212-068, January 2012. (Revised March 2012.)