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All HBS Web
(2,667)
- People (1)
- News (524)
- Research (1,765)
- Events (1)
- Multimedia (5)
- Faculty Publications (737)
- 06 Dec 2021
- News
HBS Curricula Explore the Complexities of Innovation
making. Competing in the Age of Digital Platforms helps participants understand how to create sustainable value whether competing as, with, or against digital platforms, while Competing in the Age of AI—Virtual looks at advancements in AI...
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Jennifer Gillespie
- 29 Jun 2015
- HBS Case
Consumer-centered Health Care Depends on Accessible Medical Records
deliver this extra-added value service." Electronic Health Records Promoted In 2014, health care spending in the United States exceeded $3 trillion and was expected to reach $4.5 trillion by 2020. To reduce health care costs and...
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- 01 Jun 2020
- News
Unleashed
As this existential crisis unfolded, a customer called FedEx in tears because her wedding dress hadn’t arrived yet, with less than twenty-four hours until the ceremony. A frontline service employee named Diane jumped into action, tracked...
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Jen McFarland Flint
- 01 Apr 1996
- News
Technology for Learning's Sake
Officer Susan Rogers, an accomplished HBS administrator with a wealth of experience in technology and other projects, including total responsibility for the recent reconstruction of Morgan Hall. Ground Wires As Upton and others involved...
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by Deborah Blagg; photo by David Zadig
- April 2000 (Revised October 2002)
- Background Note
Career Strategies and Tactics in Professional Service Firms
By: Ashish Nanda, Thomas J. DeLong and Scot H. Landry
Presents suggestions for ensuring a good start in a professional services career.
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Keywords:
Personal Development and Career;
Performance Expectations;
Performance Effectiveness;
Customization and Personalization;
Practice;
Valuation;
Performance Evaluation;
Business Startups;
Competency and Skills;
Learning;
Talent and Talent Management;
Management Skills;
Consulting Industry
Nanda, Ashish, Thomas J. DeLong, and Scot H. Landry. "Career Strategies and Tactics in Professional Service Firms." Harvard Business School Background Note 800-375, April 2000. (Revised October 2002.)
- 23 Sep 2024
- Blog Post
2024 Summer Internships in Business & Environment
What are the career opportunities in business and environment? In Summer 2024, over 100 MBA students found internships at the intersection of business and the environment. This post provides a sample of some of the types of companies that students worked at this summer...
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- 22 Nov 2022
- Blog Post
Alumni Leaders on Decarbonization Strategies for Combatting Climate Change
annually. Together, the 2021 Infrastructure Bill’s $265 billion for clean energy and the $386 billion in the IRA, the total investment almost reaches the $700-$800 billion annual budget of the Department of Defense. Of course, the bill’s...
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- Profile
Jason A. Kilar
important lessons you learned from Jeff Bezos? He takes a long-term approach which is something very rare in the public markets. He is thinking decades out as opposed to quarter to quarter. He also has a simple and consistent model: which is you start from the View Details
- 08 May 2018
- First Look
First Look at New Research and Ideas, May 8, 2018
Harvard Business School Case 818-013 Magpie: Developing and Using Buyer Personas The founders of a start-up platform for publishers have developed preliminary personas of target customers and are evaluating the implications for initial...
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Sean Silverthorne
- 01 Apr 2014
- First Look
First Look: April 1
theories: in the language of March (1991), clustering promotes exploration in information space but decreases exploration in solution space. Previous research, generally focusing on only one of those two spaces at a time, has produced inconsistent conclusions about the...
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Sean Silverthorne
- 19 Dec 2005
- Research & Ideas
Public Education Goes to School
usually creates a massive gap between what people know and are able to do, and what they are now expected to do. This creates the need to invest heavily in human capital. Given a longstanding culture that values egalitarianism and rewards...
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- 07 Mar 2005
- Research & Ideas
The Rise of Innovation in Asia
Although Asian countries have been able to use cost advantages and software coding prowess to attract outsource business from around the world, the region is quickly moving up the value chain to challenge America's leadership in...
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by Sean Silverthorne
- 01 Sep 2013
- News
A Focus on You
To sweeten the deal, we have something big to offer in exchange. Beginning this month, HBS is launching a brand-new Alumni website, featuring personalized content delivery (based on your profession and unique interests), customized events...
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- 05 Aug 2002
- Research & Ideas
Understanding the Process of Innovation
pull this off? Focus instead on Big Idea Group's "process of innovation and value creation," says Christensen. Lack of creativity is rarely the reason for lackluster products and services coming out of the pipeline....
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by Loren Gray
- 01 Apr 1996
- News
New Releases
materials in their own training and development programs, focus on products covering key topics such as communication skills, change management, customer service, diversity, innovation, leadership, quality, sexual harassment, strategy,...
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- 01 Oct 2000
- News
After the Revolution: Putting the Internet in Perspective
hours a day, has a development team instead of a staff, and has no checkout lines. Bricks-and-mortar firms such as Walgreens, on the other hand, must build physical stores and employ and train store staff. Customers have to show up in...
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Margie Kelley
- 08 May 2014
- News
The Sky's the Limit
promoted to an executive for Global Business, Commercial Systems and Services at Sikorsky Aircraft Corporation, overseeing non-military sales, customer completions and support worldwide. Eaton's message, which she has spread everywhere...
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- 17 Oct 2017
- First Look
First Look at New Research and Ideas, October 17, 2017
are used as a modeling framework for such studies, this data inadequacy can manifest itself as imprecision in the elements of the transition matrix. In this paper, we study how to compute maximal and minimal values for the discounted...
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Sean Silverthorne
- 01 Sep 2009
- First Look
First Look: September 1
Building on previous research, we argue that verifiability and conservatism, while detracting from accounting's role in equity valuation, are critical features of GAAP under efficient contracting. We recognize the advantage of using fair View Details
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Martha Lagace
- 25 Oct 2004
- Research & Ideas
Planning for Surprises
many U.S. airlines, the debt owed to customers in the form of miles is a value significantly larger than the airlines' market capitalization. This is simply not sustainable. Airlines have already reduced the...
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by Martha Lagace