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All HBS Web
(3,142)
- People (2)
- News (500)
- Research (2,303)
- Events (10)
- Multimedia (30)
- Faculty Publications (1,543)
- June 2008 (Revised May 2017)
- Case
Cook Composites and Polymers Co.
By: Deishin Lee, Michael W. Toffel and Rachel Gordon
This case describes how a company improves resource efficiency and process quality in its manufacturing process by developing a waste by-product into a new product. The case describes how CCP cleans production equipment between batches using styrene, which becomes a...
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Keywords:
Innovation and Invention;
Product Development;
Business Processes;
Performance Efficiency;
Natural Environment;
Wastes and Waste Processing;
Pollutants;
Environmental Sustainability;
Chemical Industry;
Manufacturing Industry
Lee, Deishin, Michael W. Toffel, and Rachel Gordon. "Cook Composites and Polymers Co." Harvard Business School Case 608-055, June 2008. (Revised May 2017.)
- March 2024
- Case
Madrigal: Conducting a Customer-Base Audit
By: Eva Ascarza, Bruce Hardie, Michael Ross and Peter S. Fader
This case presents a scenario where Madrigal, a U.S. retailer with a rich 20-year history and a solid loyalty program, faces a turning point with the arrival of a new CEO. This leadership change reveals a critical gap in understanding the customer base, prompting an...
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Keywords:
Customer Relationship Management;
Analytics and Data Science;
Growth and Development Strategy;
Customer Value and Value Chain;
Retail Industry;
United States
Ascarza, Eva, Bruce Hardie, Michael Ross, and Peter S. Fader. "Madrigal: Conducting a Customer-Base Audit." Harvard Business School Case 524-046, March 2024.
- February 1995
- Case
Catalan Leather Industry, The
Antoni Subira, the Minister of Industry in Catalonia, Spain, must decide whether to impose strict European Union environmental guidelines on the local leather industry. Failure to impose new regulations would result in substantial fines. Imposition, on the other hand,...
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Enright, Michael J., Eduard Ballarin, Maria del Mar Prats, and Maria Dolores Rodriguez. "Catalan Leather Industry, The." Harvard Business School Case 795-105, February 1995.
- 01 Sep 2015
- News
The Protagonist Goes Prime Time
To create a multimedia case about IDEO’s creative process, a video crew from HBS’s Educational Technology Services followed a design team through each step of a project with Peru-based movie theater chain Cineplanet. (Photos courtesy of...
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Keywords:
April White
- 01 Dec 2002
- News
Building a Network for Social Enterprise in Latin America
Angela Serino, manager of corporate responsibility for Natura, a Brazilian cosmetics company, and Maria de Graça Fernandes Branco, principal of Matilde Elementary and High School. The pair are subjects of a case produced by the SEKN that...
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- 11 May 2010
- First Look
First Look: May 11
tailor-made to the needs of each country's political, social, and economic priorities. Supplements the case "Nestlé's Milk District Model: Economic Development for a Value-Added Food Chain and Improved Nutrition." Purchase this...
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Martha Lagace
- 01 Dec 2005
- News
Alumni Achievement Awards: Honorees and Victories
concessions company and building it into Boston Culinary Group, of which he is chairman and CEO. The firm does business in forty states, supplying food and drink to arenas and convention centers and operating theaters, ski resorts, and...
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- 15 Oct 2013
- First Look
First Look: October 15
quality rating is more likely. So we find evidence that World Bank project quality suffers as a consequence of political influence only when the recipient country is economically vulnerable in the first place. Publisher's link: http://ftp.iza.org/dp4820.pdf August 2013...
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Keywords:
Sean Silverthorne
- 10 Jun 2014
- First Look
First Look: June 10
tens of thousands of code-of-conduct audits, we conduct one of the first large-scale comparative studies to determine which international, domestic, civil society, and market institutions promote supply View Details
Keywords:
Sean Silverthorne
- 07 Nov 2005
- What Do You Think?
Is Less Becoming More?
Amazon stimulates sales by its listing of thousands of books that would otherwise be out of print, given their meager sales through traditional channels. Internet technology and supply chain efficiencies...
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- July 2010
- Technical Note
Note on the Banking Industry
By: Clayton S. Rose and Scott Waggoner
This note provides an overview of the structure and function of the banking industry, with a primary focus on the U.S. It was designed to support the HBS MBA course "Managing the Financial Firm."
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Keywords:
Banks and Banking;
Business or Company Management;
Industry Structures;
Banking Industry;
United States
Rose, Clayton S., and Scott Waggoner. "Note on the Banking Industry." Harvard Business School Technical Note 311-011, July 2010.
- winter 1989
- Article
Split-Awards Procurement and Innovation
By: James J. Anton and Dennis A. Yao
In many procurement settings, it is possible for a buyer to split a production award between suppliers. In this article, we develop a model of split-award procurement auctions in which the split choice is endogenous. We characterize the set of equilibrium bids and...
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Keywords:
Innovation and Invention;
Auctions;
Bids and Bidding;
Cost;
Supply Chain;
Investment;
Balance and Stability
Anton, James J., and Dennis A. Yao. "Split-Awards Procurement and Innovation." RAND Journal of Economics 20, no. 4 (winter 1989): 538–552. (Harvard users click here for full text.)
- 03 Mar 2009
- First Look
First Look: March 3, 2009
maintaining a supply network for a global pandemic response initiative. Managing supply is particularly challenging for three reasons. First, demand for stockpile quantities is...
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Keywords:
Martha Lagace
- February 2002 (Revised August 2002)
- Case
Inhale Therapeutics: Executing and Growing the Business Model
Inhale is about to bring a novel technology to market that uses inhalation to administer drugs that formerly required injection. Inhale must now decide which way to evolve its business model. This will determine the future direction of growth for the company.
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Keywords:
Business Model;
Technological Innovation;
Health Care and Treatment;
Growth and Development Strategy;
Medical Devices and Supplies Industry
Chesbrough, Henry W., and Gillian Morris. "Inhale Therapeutics: Executing and Growing the Business Model." Harvard Business School Case 602-132, February 2002. (Revised August 2002.)
- 25 Jun 2014
- Lessons from the Classroom
FIELD Trip: Conquering the Gap Between Knowing and Doing
third adopt a modified form of the recommendations. However, global partner surveys report that 99 percent of FIELD partners want to work with FIELD again. The reason: Their local management teams enjoy the collaborative process of...
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- December 1994 (Revised December 1994)
- Case
Physician Sales and Service, Inc. (A): June 1992
A medical products distribution company faces strategic opportunities and challenges in a rapidly changing market. Physician Sales and Service (PSS), founded by Patrick Kelly in 1983, operates in 20 states in the United States and intends to expand to 50 states by...
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Keywords:
Entrepreneurship;
Growth and Development Strategy;
Medical Devices and Supplies Industry;
Medical Devices and Supplies Industry
Bhide, Amar, and Jay Dial. "Physician Sales and Service, Inc. (A): June 1992." Harvard Business School Case 395-066, December 1994. (Revised December 1994.)
- Profile
Erika Sanchez
With back-to-back degrees in engineering, it’s no surprise that Erika Sanchez was attracted to Boeing. “I presented technical solutions to management teams that had the authority to allocate funds,” Erika says. “I quickly learned that to...
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- 25 May 2016
- Research & Ideas
How Consumers and Businesses are Reshaping Public Health
disaster that killed over 1,000 factory workers in Bangladesh in 2013 highlighted to Western consumers the challenging conditions faced by the workers who made their clothes. Consumer pressure on Western retailers worked its way back up the View Details
- 15 Dec 2015
- First Look
December 15, 2015
Unilever Sustainable Living Project, including a goal to halve the waste associated with the disposal of its products. Unilever's chief supply chain officer Pier Luigi Sigismondi and his team were working...
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Keywords:
Carmen Nobel
- 27 Jul 2023
- Blog Post
Buy big, sell small
ApnaKlub—which leases warehouse space and trucks—sources the requested products from brand-name manufacturers and distributes them to the wholesalers, who deliver within a reliable time frame. “We leverage technology to bring our customers View Details