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Show Results For
- All HBS Web
(893)
- People (1)
- News (224)
- Research (263)
- Events (4)
- Multimedia (21)
- Faculty Publications (105)
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- 20 Jan 2016
- Research & Ideas
Maybe Uber isn't God's Gift to Mankind
regulations may be outdated in the era of Uber—not to mention other successful companies in the so-called sharing economy, such as the travel home-rental website Airbnb (currently valued at $25.5 billion). But he argues that it’s... View Details
- 05 Apr 2011
- First Look
First Look: April 5
and operations theory suggests that the longer people wait, the less satisfied they become; we demonstrate that due to what we term the labor illusion, when websites engage in operational transparency by signaling that they are exerting... View Details
Keywords: Sean Silverthorne
- 05 Feb 2009
- Research & Ideas
In Praise of Marketing
consumers to vote on suggested new flavors for Crest toothpaste. H.J. Heinz worked with Google to invite submissions of thirty-second video ads for Heinz ketchup; over 2,000 entries were received. Then-Senator Obama's website was an... View Details
- 20 Aug 2024
- Book
Why Competing With Tech Giants Requires Finding Your Own Edge
potential participants in their ecosystems.” Leveraging the momentum and great reviews on Amazon, the company started selling through its direct-to-consumer websites as well as penetrating other sales channels. For example, Anker also... View Details
- 09 Jul 2024
- Research & Ideas
Chance Encounters: What's at Stake in Return-to-Office Decisions
technology-adoption decisions, I’ve been examining how the virtual space can substitute for the physical space, by looking at tech adoption at Stack Overflow, which is like a Q&A website for coders. It’s been surprising to see that... View Details
- 08 Oct 2015
- Research & Ideas
Four Questions Fundraisers Must be Prepared to Answer
community from an early age, he said. “It isn’t something you do only when you’re rich; you can do it from the start. Philanthropy is about contributing your time and talent—by serving as a board member or doing service work or fundraising, for example—as much as... View Details
Keywords: by Julia Hanna
- 08 Sep 2020
- Sharpening Your Skills
Capitalism Works Better When I Can See What You're Doing
ProductivityDecreasing workplace transparency can increase productivity. When Privacy Protection Notices BackfireIt seems counterintuitive, but website privacy protection notices appear to discourage some shoppers from buying. Beware the... View Details
Keywords: by Sean Silverthorne
- 03 Mar 2009
- First Look
First Look: March 3, 2009
competitive strategy? Renowned for the cutting-edge websites that it developed to market major Hollywood movies and leading consumer brands, the firm had won numerous awards and garnered considerable attention within the advertising... View Details
Keywords: Martha Lagace
- 17 Apr 2012
- First Look
First Look: April 17
case:http://cb.hbsp.harvard.edu/cb/product/412074-PDF-ENG The New York Times Paywall Vineet Kumar, Bharat Anand, Sunil Gupta, and Felix Oberholzer-GeeHarvard Business School Case 512-077 On March 28, 2011, The New York Times website... View Details
Keywords: Carmen Nobel
- 28 Jul 2009
- First Look
First Look: July 28
without substantial verification of recipients' actual trustworthiness. This lax approach gives rise to adverse selection: the sites that seek and obtain trust certifications are actually less trustworthy than others. Using a new dataset on View Details
Keywords: Martha Lagace
- 18 Oct 2018
- Research & Ideas
How to Use Free Shipping as a Competitive Weapon
revenue from the shipping fees because these are orders that qualify for free shipping." As one might expect, customers who visited the seller's website more frequently, as well as more recently, exhibited the highest demand and... View Details
- 28 Jul 2016
- Op-Ed
Where is TripAdvisor for Doctors?
reviewed by patients often enough for the overall ratings to carry credibility. The number of hotel night stayovers far exceeds the number of doctor visits. The same chicken-and-egg issue faces all website developers: you need consumers... View Details
- 02 Apr 2012
- Research & Ideas
Do Online Dating Platforms Help Those Who Need Them Most?
Over the past decade, socially-focused websites have attracted hundreds of millions of users and changed the social fabric in fundamental ways. The likes of eHarmony and Match.com enable us meet new people. Platforms including Facebook,... View Details
- 06 Jan 2011
- What Do You Think?
How Should Management Deal With “Anonymous”?
According to the Financial Times, "Anonymous encouraged 'hactivists' to download a simple tool-known as the 'low orbit ion cannon'-that allows their computers to be used to inundate the targeted website with requests and bring it... View Details
Keywords: by James L. Heskett
- 10 Nov 2015
- First Look
November 10, 2015
website and would receive all premeasured ingredients the same evening at their doorstep. Contrary to many existing similar companies, Dinr would not require a weekly subscription, but would operate one-off orders like other traditional... View Details
Keywords: Sean Silverthorne
- 17 Mar 2021
- Research & Ideas
Beyond Pajamas: Sizing Up the Pandemic Shopper
through a website compared with existing customers, suggesting that categories other than pants might have prompted them to buy online. [div class=infogram-embed data-id=_/2TKEYULIQKLUFANjs0Nt][/div] Another notable trend: In the US and... View Details
- 12 Sep 2017
- First Look
First Look at New Research and Ideas, September 12, 2017
article they describe how to properly design and execute A/B and other controlled tests, ensure their integrity, interpret results, and avoid pitfalls. They argue that if a company sets up the right infrastructure and software, it will be able to evaluate ideas not... View Details
Keywords: Carmen Nobel
- 28 Jun 2016
- First Look
June 28, 2016
Dinr's website and would receive all premeasured ingredients the same evening at their doorstep. Contrary to many existing similar companies, Dinr would not require a weekly subscription, but would operate one-off orders like other... View Details
Keywords: Sean Silverthorne
- 24 Feb 2014
- Research & Ideas
Uncovering Racial Discrimination in the ‘Sharing Economy’
biased. But the "pricing" section of the website advises that new hosts set rates with market demand in mind. For example, Airbnb tells new hosts they "may want to charge lower than average rates to attract travelers comparing your place... View Details
- 28 Apr 2014
- Research & Ideas
Football Stars Debate ‘The Social Capital of the Savvy Athlete’
"Richard Sherman sets Twitter off." T-shirts emblazoned with "Don't you ever talk about me" are now available on Sherman's website for $29.95. Sherman was among the panelists at a recent forum entitled "Unrealized... View Details