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Show Results For
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All HBS Web
(920)
- People (3)
- News (304)
- Research (511)
- Multimedia (8)
- Faculty Publications (87)
- 05 Sep 2023
- Book
Thriving After Failing: How to Turn Your Setbacks Into Triumphs
economy, managers need to send the message that they support employees even when they make mistakes, she says. “Each and every one of us is a fallible human being. That’s not a choice or a judgment, that’s just a fact,” Edmondson says....
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by Michael Blanding
- 22 Aug 2016
- Research & Ideas
Master the One-on-One Meeting
Whether you’re a CEO or a line manager, your team is just as important as a group as its members are as individuals. Today’s tech companies offer many perks to attract and retain the best employees. We offer competitive salaries, training...
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by Julia B. Austin
- 27 Sep 2018
- Research & Ideas
Religion in the Workplace: What Managers Need to Know
communicated so people on the front line don’t have to decide how to work through these issues and make things up in the moment.” Muslim headscarf meets retailer’s dress code Sporting goods retailer...
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- 31 Jan 2022
- Research & Ideas
Where Can Digital Transformation Take You? Insights from 1,700 Leaders
tenets of effective leadership are familiar, but everything is happening much, much faster. And the task is not to cross the finish line and turn off the engine, but to get comfortable—as a leader and as a company—with this new pace and...
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- 11 Apr 2023
- Op-Ed
The First 90 Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone
whether they’re staying or leaving. Also, schedule introductory conversations with key customers and employees. You may even want to approach some former employees or board members and ask for their insights. When you arrive, you should...
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by John Quelch
- 16 Oct 2023
- HBS Case
Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta
largest employer for three decades. When Bastian took the helm as CEO of Delta Air Lines in 2016, he questioned why only 21 percent of the company’s 90,000 employees were Black, especially since the company...
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- 2022
- Working Paper
Politics at Work
By: Emanuele Colonnelli, Valdemar Pinho Neto and Edoardo Teso
We study how individual political views shape firm behavior and labor market outcomes. Using new micro-data on the political affiliation of business owners and private-sector workers in Brazil over the 2002–2019 period, we first document the presence of political...
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Colonnelli, Emanuele, Valdemar Pinho Neto, and Edoardo Teso. "Politics at Work." Working Paper, December 2022.
- 07 Jul 2022
- HBS Case
How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)
and in retail chains with lots and lots of stores, they use what are called co-packers, third-party factories, that will make ice cream to your specifications. That was always an option for Ample Hills.” Hiring a co-packer would have helped Ample Hills scale production...
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by Pamela Reynolds
- Web
Measure Outcomes & Cost for Every Patient - Institute For Strategy And Competitiveness
and other front line providers. Use of these measures in a payment system will also accelerate their implementation. Read More in Publications on Outcomes Measurement Read More About ICHOM Cost Measurement...
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- 01 Apr 2024
- In Practice
Navigating the Mood of Customers Weary of Price Hikes
Inflation remains front and center for consumers and businesses, which continue to reel from the double-digit rise in prices during the COVID-19 pandemic and the interest rate hikes designed to cool them. While price increases for goods...
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- 19 May 2009
- First Look
First Look: May 19, 2009
company experiences a crane accident with multiple fatalities. The CEO, a client, and an employee must make choices to meet the company's obligations. Set in 2006, the case looks at the choices faced by board members of a museum that is...
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Martha Lagace
- Web
How to Create a Psychologically Safe Workplace - Recruiting
environment that encourages casual dress to promote individuality and comfort, it could fund advanced education and training, or it could establish a mentorship program to encourage professional growth. Another element of culture that impacts View Details
- 08 Nov 2011
- First Look
First Look: Nov. 8
judgments shape people's emotions and behaviors. This paper describes the causes and consequences of warmth and competence judgments; how, when, and why they determine significant professional and organizational outcomes, such as hiring, View Details
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Sean Silverthorne
- 03 Oct 2023
- Research Event
Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips
Brooks: My grandson. Goldberg: Yeah. Yeah. Having a baby right in front of you. Brooks: Yeah. Goldberg: Is a really-- [INAUDIBLE] especially when it's not your own baby, you know? Brooks: No. Grandparenting is wonderful in that way. It's...
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by HBS Staff
- 02 Jun 2010
- First Look
First Look: June 2
broad North American launch of its line of EVs, among the very first commercially available, highway-approved safe cars in the world that produced zero greenhouse gas tailpipe emissions. Purchase this...
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Martha Lagace
- 01 Nov 2017
- What Do You Think?
What Are the Real Lessons of the Wells Fargo Case?
Fargo was asking its sales force to sell 8 products (‘Going for gr-eight’) to customers that needed fewer products.” This was coupled, as Thomas Dean put it, “with high, high pressure on line employees to...
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- 18 Jan 2016
- Research & Ideas
Hazard Warning: The Unacceptable Cost of Toxic Workers
Minor’s definition of a toxic worker isn’t the employee who is gratingly loud or who leaves her lunch in the office refrigerator until fossilized. He is focusing on employees who damage the company itself or...
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by Roberta Holland
- 01 Sep 2023
- News
Solving for Z
With nearly 20 years of experience as a senior human resources executive, Matthew Breitfelder (MBA 2002) has seen a lot of change in the corporate talent space. But what’s happening now looks like a tectonic generational shift. From his perch as global head of human...
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- 17 Apr 2022
- Book
How to Avoid the 'Ethical Slide' That Leads Companies Astray
opportunity, motivation, and rationalization, and typically can be seen through measures of at least five types of misconduct: abuse, lying to employees, discrimination, health and safety violations, and stealing. Worldwide, 20 percent of View Details
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by Lane Lambert
- 08 Sep 2022
- Book
Gen Xers and Millennials, It’s Time To Lead. Are You Ready?
Engage with your frontline teams. Never waste a good crisis. Get ready for the long haul. Go on the offense to win now. Always follow your True North. Go to the front lines In surveying the shifting terrain...
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by Lane Lambert