Watches - Publications - Faculty & Research

September 2015
Case

GovDelivery

Is government the biggest, worst customer in the world? And is that a reason for venture investors to back companies that sell to government or to stay away? It had been seven years since Scott Burns joined his friend Zach Stabenow to get a company called GovDocs off... View Details

Keywords: GovDelivery; Public Entrepreneurship; B2G; Business-to-Government; Scott Burns; Entrepreneurship; Government Administration; Venture Capital; Information Technology Industry; Public Administration Industry; Web Services Industry; Minnesota; United States

Citation

Educators

Purchase

25 Oct 2020
Research & Ideas

The Dark Side of Fintech Borrowing

he says. “Fintech lenders that give you these types of unsecured debt are not forced to do something like this.” What consumers can do As for consumers, Di Maggio advises to watch spending carefully, or things can quickly get out of... View Details

Keywords: by Rachel Layne; Financial Services; Banking

18 Mar 2013
HBS Case

HBS Cases: LEGO

process. It's because of these precise specifications that bricks made under his watch are interchangeable with those available today. Godtfred's cautious nature extended all the way to the profit margins: he championed slow, steady... View Details

Keywords: by Maggie Starvish; Entertainment & Recreation

10 Jan 2024
Research & Ideas

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

watch to see if consumers will fall back to their previous behaviors,” she says. “They likely will unless there’s a significant driving force keeping them in the new behavior or a tremendous value to them from continuing with it.” Avery... View Details

Keywords: by Anna Lamb, Harvard Gazette

21 Oct 2022
Research & Ideas

People Trust Business, But Expect CEOs to Drive Social Change

Public trust in business remains relatively unshaken amid economic turbulence and a lingering pandemic, even as faith in the media and government falters, but leaders could do more to address social issues, a new global opinion survey shows. However, not everyone... View Details

Keywords: by Scott Van Voorhis

12 Oct 2021
Research & Ideas

What Actually Draws Sports Fans to Games? It's Not Star Athletes.

superstars, may actually drive fan interest up, the paper suggests. After all, it’s not easy for the average spectator to watch a match in person, even without a pandemic. That said, there are many die-hard fans who are undeterred by... View Details

Keywords: by Rachel Layne; Sports

28 Nov 2005
Research & Ideas

Unilever: Transformation and Tradition

watched over carefully. A strong corporate culture, which coexisted with numerous subcultures, helped turn Unilever's management into the central binding force of the company, preventing it from becoming a "conglomerate" even at... View Details

Keywords: by Geoffrey Jones; Consumer Products

02 Jun 2022
Research & Ideas

Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'

Owning that and being ready is something they’re really interested in. Morrell: Some of these lessons seem so obvious. This idea that the hedonic treadmill will never lead to happiness—this is the theme of every Disney movie I watched as... View Details

Keywords: by Dan Morrell

25 Jul 2013
Research & Ideas

Why Unqualified Candidates Get Hired Anyway

frequently that psychologists have a name for them: "fundamental attribution errors." Unable to know every aspect of a stranger's backstory, yet still needing to make a primal designation between friend and foe, we watch for... View Details

Keywords: by Anna Secino; Education; Employment

27 Apr 2016
Research & Ideas

How the FBI Reinvented Itself After 9/11

identity. There are numerous historical and current examples of companies forced to face the external shocks of disruptive innovators or shifts in consumer demand. Raffaelli mentions that many Swiss mechanical watch companies had to... View Details

Keywords: by Carmen Nobel

21 Feb 2018
Research & Ideas

When a Competitor Abandons the Market, Should You Advance or Retreat?

these additional terminations are wise choices, but it helps to illustrate how the disclosure channel has a meaningful impact on competition and many millions of dollars of R&D investment decisions.” “People in the industry say, ‘Yes, we’re View Details

Keywords: by Rachel Layne; Pharmaceutical; Health

20 Nov 2017
Research & Ideas

How Independent Bookstores Have Thrived in Spite of Amazon.com

line of research “technology reemergence.” It began with his study of the Swiss watch industry, which collectively reinvented itself (and thus survived) in the wake of digital watches. Five years ago, he set out to discover how... View Details

Keywords: by Carmen Nobel (with video by Amelia Kunhardt); Retail

15 Nov 2022
Op-Ed

Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

data-id=_/mDiFwaKGIcrwxD50eGAV][/div] TikTok’s short-form video content is designed for short attention spans, but sampling seems to lead to craving—people rarely watch just one. Among digital media, the data show TikTok holds its billion... View Details

Keywords: by John Deighton and Leora Kornfeld

16 Jul 2007
Research & Ideas

Understanding the ‘Want’ vs. ’Should’ Decision

this data we examined whether the choices people anticipate making in the future (represented by the order in which they rent movies) systematically differ from the choices people make in the "heat of the moment" (represented by the order in which they View Details

Keywords: by Sarah Jane Gilbert; Retail; Entertainment & Recreation

20 Jan 2014
Research & Ideas

Language Wars Divide Global Companies

and employee reactions. Managers must prepare for the communications challenges brought on by a new lingua franca system and watch for coping aids used by employees to avoid embarrassment, such as not attending meetings. Create a safe... View Details

Keywords: by Kim Girard

04 Jan 2022
Research & Ideas

Scrap the Big New Year's Resolutions. Make 6 Simple Changes Instead.

it’s not too late to pick up classic works of literature—he especially likes Jane Austen—as a way to practice putting yourself in someone else’s shoes. “Their shoes probably stink, but that’s what you need to do,” he says. 5. Watch the... View Details

Keywords: by Kristen Senz

04 Feb 2002
Research & Ideas

How To Do Business in Islamic Countries

foreign arbitration awards. "It's very important to watch how fast Saudi Arabia moves toward WTO membership. It will have a great deal to do with the political stability of the country, its dealing with the challenges of the... View Details

Keywords: by Martha Lagace

26 Jun 2020
Research & Ideas

Why Japanese Businesses Are So Good at Surviving Crises

delivers food to victims CEO Takeshi Niinami of Lawson, a chain of convenience stores, watched out his Tokyo office window as skyscrapers swayed. Just minutes before the tsunami reached the Tohoku shore, he sent an order to employees:... View Details

Keywords: by Dina Gerdeman

06 Oct 2010
Research & Ideas

John Kotter: Four Ways to Kill a Good Idea

Teledix, TX, and this proposal will hurt third-quarter income, at least in Asia, which would be very bad. Don't you think so?" We recently watched a presentation communicated in PowerPoint slides, all sixty-eight of them, and many in... View Details

Keywords: by John Kotter & Lorne A. Whitehead

28 Jan 2008
Research & Ideas

Billions of Entrepreneurs in China and India

closer to half full than half empty going forward. This is a happy story, a story of hope. Q: You have watched India change dramatically in your lifetime. How has China surprised you? A: I've been interested in China since I was a child.... View Details