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All HBS Web
(245)
- News (114)
- Research (96)
- Multimedia (1)
- Faculty Publications (5)
- 08 May 2007
- First Look
First Look: May 8, 2007
impression and maximize your chances of survival and success under the new regime. Some of that advice may surprise you. One CEO pointed out, for instance, that "managers do not realize how much the CEO is looking for teammates on...
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Martha Lagace
- 20 Aug 2007
- Research & Ideas
HBS Cases: Using Investor Relations Proactively
For example, pointing out the money saved by tough bargaining with a union could cause a real problem with employees. Announcing a dividend may lead to anger from employees who think it should have been a bonus or from environmentalists...
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- 14 Nov 2006
- First Look
First Look: November 14, 2006
customers by teaching them the correct ordering protocol. Dell deals with arrival and request variability in its high-end server business by outsourcing customer service while staying in close touch with customers to discuss their needs...
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Sean Silverthorne
- 14 Mar 2019
- News
The Merchant of Osaka
inventory problems and dire financial crises—and whatever the symptom, the root cause was usually that the company had lost touch with its customers. “It’s one of the main reasons the country continues to fall behind,” she says. Her job...
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Health, Social Assistance
- 01 Sep 2013
- News
Who Are We?
annual sales total $436 million—a number Birnbaum projects will climb to $1 billion by 2016. So how did the company get its fizz back? First, Birnbaum invested in product innovation, something the previous ownership hadn't touched in a...
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- 07 Sep 2021
- News
Immelt in the Hot Seat: Episode 1
you will indeed be the successor. You're going to be the CEO of GE. And you made it a point in the book to note that Jack didn't tell you why you got the job. And I wonder: Why do you think you were named the CEO? JI: Yeah, no, it's a,...
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- 13 Mar 2018
- News
Leadership Lessons from the “Lone Survivor” Mission
bestseller, and in 2014, became a major motion picture starring Mark Wahlberg. Matt Brady (MBA 2016) lived this mission. As a pilot in an elite Army helicopter unit called the Night Stalkers, he was tasked with delivering Luttrell and three other soldiers to the drop...
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- 01 Mar 2010
- News
Money Matters
you with a stinging rebuke. When informed that his demand for a 30 percent annual return was unrealistic, despite assurances to the contrary from his bank’s investment adviser, the retiree groused: “If you guys from Harvard Business School can’t guarantee a 30 percent...
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- 01 Jun 1996
- News
1996 Global Alumni Conference Probes "Information Revolution"
the larger managerial implications of the information revolution. In a lunchtime talk on March 20, for instance, Stephen Sprinkle, of the Atlanta office of Deloitte & Touche Consulting Group, described one key implication of the new...
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Daniel Penrice
- 17 Feb 2021
- Research & Ideas
Pandemic Self-Care for CEOs: Rituals, Running, and Cognitive Restructuring
noted that he had “reconnected with people I had not been in touch with [for] a while.” "Every week, I wrote myself one email about what I accomplished personally and professionally." Friends and colleagues were also a source of support....
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- Web
America on the Move - U.S. Competitiveness
school, or access health care. Transportation touches everything; physical and geographic mobility increase choices. But there's no consumer movement for infrastructure. Although public transit has numerous grass-roots advocacy groups,...
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- 04 Sep 2018
- First Look
New Research and Ideas, September 4, 2018
in talent clusters—a tactic Vodafone uses effectively. These three options aren’t mutually exclusive. Given the need to stay in touch with multiple clusters, companies may want to try them all. Each one involves substantial risks that...
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Dina Gerdeman
- 01 Dec 2012
- News
From Where We Stand
so don't beat yourself up when you divert from a clear trajectory. Expect dual-career decisions, children, and overseas or other unique assignments to likely come your way. Use your network. You already have it. Keep in touch with people...
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- 03 Mar 2017
- News
Big Blue’s Big Bet
that will reimagine health and other fields for decades more. Revenues at IBM have been in the red since 2012, yet analysts have pointed to Watson as the engine that can revitalize the company—as the potential through-line that will View Details
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Paul Kix; illustrations by Dan Page
- 01 Apr 1996
- News
Technology for Learning's Sake
Officer Susan Rogers, an accomplished HBS administrator with a wealth of experience in technology and other projects, including total responsibility for the recent reconstruction of Morgan Hall. Ground Wires As Upton and others involved in the recent technological leap...
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by Deborah Blagg; photo by David Zadig
- 01 Mar 2007
- News
The Winning Season
related real estate from Anheuser-Busch for $150 million, they didn’t only buy a baseball team. Just as the Boston Red Sox enjoy (or endure) the attentions of fans across a wide swath of New England, the Cardinals are a focal point for...
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- 31 Jul 2012
- First Look
First Look: July 31
comes with Society membership. Putting the final touches on the position and its reporting arrangements has led to significant debate within the organization, and Fahey is torn about how to proceed. Purchase this...
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Carmen Nobel
- 01 Jun 2015
- News
Higher Ground
could keep in touch with each other. Eventually, there was enough communication that they could help plan fundraising events for orchestra members who were suddenly left without a paycheck. One of the first events was a concert in October...
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- 01 Jun 1996
- News
Keepers of the Flame
goodwill. With the Games only weeks away, officials at the headquarters of the Atlanta Committee for the Olympic Games (ACOG) are putting the final touches on a six-year preparation effort that culminates with next month's opening...
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Garry Emmons
- 01 Sep 2010
- News
RX for Change
that bridges neurology care for Midtown, Emory University Hospital, and Wesley Woods.” Questions raised by the assembled group make it clear that getting from the point of analysis to execution will take some serious work. “This can’t...
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