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- All HBS Web
(774)
- People (3)
- News (268)
- Research (257)
- Multimedia (37)
- Faculty Publications (72)
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- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
to what they've done to reinvigorate their business. They looked strategically at all aspects of their offering across the various channels they have at their disposal to maximize customer satisfaction and the return they get on their View Details
- 02 Jan 2018
- Research & Ideas
The Most Popular Stories and Research Papers of 2017
Credit: iStockPhoto No surprise: Race and gender were prime topics of interest for Harvard Business School Working Knowledge readers in 2017. Also popular were articles about research that gave us greater understanding about how leaders succeed, View Details
Keywords: by Sean Silverthorne
- 03 Feb 2003
- Research & Ideas
Web Services
Movie buffs may recall that "plastics" was the whispered tip to Dustin Hoffman in The Graduate; if the movie were remade today, "Web services" might replace that advice. An overflow audience already seemed to know... View Details
- 11 Feb 2002
- Research & Ideas
Secrets of the Successful Businesswoman
tip about staffing. But if asked which she's proudest of, it's balance. Even if you staff the best people, said McGovern, they will leave if you don't create an environment for them to achieve balance, too. Always Dynamic Women... View Details
Keywords: by Martha Lagace
- 22 Jan 2007
- Research & Ideas
The Immigrant Technologist: Studying Technology Transfer with China
trip, recently talked to Professor Kerr about his research and his observations in China. Mike Roberts: Tell us about your impressions of China. Bill Kerr: My central observation from our trip is that China is at a tipping point for... View Details
- 11 Feb 2002
- Research & Ideas
Guts and Bliss: The Entrepreneur’s Journey
plenty of tips for the audience, from "do your homework" to "be ready mentally and financially." But perhaps Altschul and Quimby best summed up the combination of innate mental toughness, persistence and passion that... View Details
Keywords: by Martha Lagace
- 04 Jan 2021
- What Do You Think?
How Do We Sustain Organization Diversity?
been winning the competition repeatedly. As Working Knowledge reader John Sandvik put it: “A scale tipped to either side is not ideal the balance already is far in favor of the largest businesses, and some of the changes they have managed... View Details
Keywords: by James Heskett
- 29 Jan 2019
- Research & Ideas
'Green Bonds' May Be Our Best Bet for Environmental Damage Control
ownership in a small group of investors—reflecting the smaller subset of investors who place value on environmental benefits, such as funds that have some green or social investing orientation. While the difference in return is admittedly small, it could be a factor in... View Details
- 24 Sep 2014
- Op-Ed
The Climate Needs Aggressive CEO Leadership
power newly entrusted in corporations to address one of the greatest societal challenges of our time. As Americans march in the streets before the UN Conference, and as the global climate approaches tipping points beyond which lies... View Details
- 18 Oct 2018
- Research & Ideas
How to Use Free Shipping as a Competitive Weapon
media creator for Harvard Business School Working Knowledge. Related Reading: Should Retailers Match Their Own Prices Online and in Stores? Behavioral Economists Can Make You a Healthier Consumer and Smarter Marketer Research Paper: The Effects of Store Openings on... View Details
- 02 Jan 2008
- Research & Ideas
Most Popular Stories 2007
built-in advantages. Sharpening Your Skills: Negotiation A collection of Working Knowledge stories offering tips and insights for improving your negotiation skills. Understanding the 'Want' vs. 'Should' Decision Pizza or salad? Consumers... View Details
Keywords: by Sean Silverthorne
- 09 Jul 2018
- Research & Ideas
Overcoming the Challenges of Selling Brand New Technology (Hey, Need a 3-D Printer?)
properly beat the path that will lead them to its door, and all the mousetraps inside. Related Reading: The Strategic Way To Hire a Sales Team Money and Quotas Motivate the Sales Force Best It Matters That Your CEO Doesn't Know Much About Sales What do you think of... View Details
- 28 Feb 2005
- Research & Ideas
How to Harness Auction Fever
consequences of competitive arousal and of wanting to win at any cost." In this interview, Malhotra provides tips for doing just that. Manda Salls: Your paper opens with the unexpected money raised—over $3 million—in a "Cows on... View Details
- 03 Apr 2013
- What Do You Think?
Will Women Leaders Influence the Way We Work?
work life. Assume that we are slowly progressing toward a tipping point at which sitting female CEOs will pave the way for other women, just as their male counterparts have done for men. The result may be an accelerating pace toward a... View Details
Keywords: by James Heskett
- 16 Apr 2001
- Research & Ideas
Angels Face the Innovator’s Dilemma
expectations were." Tips For Aspiring Disrupters Just like other industries, computers and brokerage among them, the venture capital industry itself is also ripe for disruption, he said. While odds always favor the incumbent when a... View Details
- 01 Mar 2018
- What Do You Think?
Two Decades Later, is the 'New Economy' Finally Here?
reliance on non-renewable or non-recyclable resources a sustainable economy will not emerge until graduate schools research and teach how to identify and manage the existential risks referred to above.” Nick C teed up the appropriate question for us when he said, “Not... View Details
Keywords: by James Heskett
- 22 Mar 2011
- First Look
First Look: March 22
Securities (TIPS) from the co-movement of breakeven inflation with liquidity proxies. The liquidity premium is around 70 basis points in normal times, but much larger during the early years of TIPS issuance and during the height of the... View Details
Keywords: Sean Silverthorne
- 05 Feb 2009
- What Do You Think?
Why Can’t We Figure Out How to Select Leaders?
recruiting mistakes." Now Malcolm Gladwell (author of The Tipping Point, Blink, and Outliers) has come forth with the proposition that there may be some jobs for which it is impossible to hire with any confidence. As he puts it,... View Details
Keywords: by Jim Heskett
- 10 Aug 2016
- Research & Ideas
Prospective Students Steer Clear of Schools Rocked by Scandal
officials may be surprised at how much weight students place on these scandals when they decide where to apply. It’s a sign that a single piece of information—however relatively insignificant it may seem in terms of the overall attractiveness of a school—can View Details
- 02 Dec 2013
- Research & Ideas
Companies Choreograph Earnings Calls to Hide Bad News
count on for positive commentary," Cohen says. The evidence made it clear that firms can't cast calls forever. If they do, analysts eventually drop coverage-the tipping point seems to be four calls in a row. So what caused the firms to... View Details