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- All HBS Web (717)
- Faculty Publications (121)
- 02 Oct 2018
- First Look
New Research and Ideas, October 2, 2018
Cheng, J. Yo-Jud, and Boris Groysberg Abstract—: Corporate directors and executives alike recognize that today’s pace of change continues to accelerate and that firms need to innovate to stay ahead. But are boards doing enough to support innovation, as they should? We...
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Dina Gerdeman
- 06 Jul 2023
- News
Lessons from Major League Baseball's Game-Changing Innovations
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Back in 2014, When Chris Marinak (MBA 2008) was in the process of rolling out the instant replay system as a Senior Vice President at Major League Baseball, he...
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- 31 Mar 2008
- HBS Case
JetBlue’s Valentine’s Day Crisis
and captured more of the market, with competitive fares, friendly service, and in the case of JetBlue, leather seats with television. Founded in 1999, JetBlue has seen rapid growth and frequently tops annual customer surveys of their...
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- 18 Aug 2022
- Op-Ed
Your Best Employees Are Burning Out: A Framework for Retaining Talent
actions follow their words. For individuals to stay at an organization, they must have trust in their leadership and in the organization’s mission and goals, and organizations must be responsive to their employees’ needs. Worker sentiments will vary by generation,...
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by Hise Gibson and MaShon Wilson
- 30 Sep 2019
- Book
6 Steps to Building a Better Workplace for Black Employees
false illusion of a post-racial society, where many people thought we had transcended issues of race,” he says. “But that was not the case at all.” It certainly wasn’t the experience for many of the black business executives included in...
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by Dina Gerdeman
- 07 Jul 2021
- Book
Good News for Disgraced Companies: You Can Regain Trust
"What we want from a company today is not the same as 10 years ago. But the principles are the same." Companies need to do a better job of earning trust, the authors say. The Edelman Trust Barometer, an annual survey of 34,000 people in...
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by Lane Lambert
- Web
Online Business Strategy Courses | HBS Online
No *Considered more impactful than other online programs (From a 2023 survey of participants across all HBS Online programs, conducted by City Square Associates). Better overall experience (From a 2023 View Details
- 24 Oct 2023
- Research & Ideas
When Tech Platforms Identify Black-Owned Businesses, White Customers Buy
white, Democratic-leaning districts of the seven metropolitan areas of the US they examined: San Francisco, Los Angeles, New York, Minneapolis, Atlanta, Chicago, and Houston. Using geographic variations in implicit bias surveys from...
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- 25 Jun 2012
- Research & Ideas
Collaborating Across Cultures
of survey and experimental research to focus on a key measure psychologists have dubbed "cultural metacognition." The term refers to a person's reflective thinking about his or her cultural assumptions. It seems to have a strong effect on...
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by Michael Blanding
- 30 May 2023
- Research & Ideas
Can AI Predict Whether Shoppers Would Pick Crest or Colgate?
Companies have long poured time and money into surveying customers. Now, with new research showing artificial intelligence provides plenty of rich data about shopper preferences, could customer surveys...
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by Kristen Senz
- 27 Sep 2016
- First Look
September 27, 2016
Abstract—We survey 885 institutional venture capitalists (VCs) at 681 firms to learn how they make decisions across eight areas: deal sourcing, investment selection, valuation, deal structure, post-investment value-added, exits, internal...
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Sean Silverthorne
- 12 Feb 2018
- Research & Ideas
Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?
line has an end and there is an identifiable person who occupies it,” says Buell. “They know they’re last and everyone around them knows it as well.” The anxiety we feel about being last can affect how consumers experience waiting for a...
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- Web
Online Business Essential Courses | HBS Online
across all HBS Online programs, conducted by City Square Associates). Better overall experience (From a 2023 survey of prospective learners, conducted by City Square Associates). Related Content Free E-Book...
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- Web
Health Care - Faculty & Research
too often, when graduates of these programs enter the workforce, they find themselves unequipped to meet the challenges for innovation of 21st century health care. December 2014 Article No Margin, No Mission? A Field Experiment on...
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- 01 Dec 2019
- News
Remix
Dixon. I love your music. I’m putting together a survey of hip-hop music, and it’s important to have you on it. Did you overcut your album?’ ” Her strategy worked, and she landed tracks by Tupac and Biggie, plus Mary J. Blige, Snoop,...
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- Web
Partners - Case Method Project
IL 6 of 34 Cristen Chapman Hancock College Prep High School Chicago, IL IL 7 of 34 Zack Crandall Buffalo Grove High School Buffalo Grove, IL IL 8 of 34 Donald Davis George Washington High School Chicago, IL Subjects: Honors US History View Details
- 01 Dec 2023
- News
Research Brief: Staying in the Game
Illustration by Peter Hoey In Monopoly, declaring bankruptcy has a very permanent consequence. Game over; you lose. In the paper “Life After Death: A Field Experiment with Small Businesses on Information Frictions, Stigma, and Bankruptcy,” HBS professor Shai Bernstein...
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- Web
Student Research - Doctoral
2024 Working Paper Winner Take All: Exploiting Asymmetry in Factorial Designs By: Matthew DosSantos DiSorbo , Iavor I. Bojinov and Fiammetta Menchetti Researchers and practitioners have embraced factorial experiments to simultaneously...
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- Web
About the Center - Christensen Center for Teaching & Learning
doctoral students to design and implement experiments and surveys to study negotiation and decision making, with an emphasis on how biases affect decisions. Tara earned her B.A. cum laude in Psychology (Psi...
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- 08 Sep 2022
- Book
Gen Xers and Millennials, It’s Time To Lead. Are You Ready?
stories from his own work experiences and the careers of CEOs and nonprofit leaders who navigated challenges. His advice for emerging leaders: Discover yourself. Test your “crucibles” to find your moral compass and calling. For instance,...
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by Lane Lambert