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- 13 Jun 2012
- HBS Case
HBS Cases: A Startup Takes On the Credit Ratings Giants
Three. Should it focus its business on a single sector such as structured products or attack multiple sectors? How could enough skilled analysts be recruited quickly? How would the firm acquire status as a Nationally Recognized Statistical Rating Organization, an SEC...
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- 02 Jan 2012
- Research & Ideas
Most Popular Articles of 2011
very little. The 'IKEA Effect': When Labor Leads to Love (1,591) http://hbswk.hbs.edu/item/6671.html http://www.hbs.edu/research/pdf/11-091.pdf Published: April 13, 2011 Paper Released: March 2011 Companies increasingly involve customers in the View Details
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by Staff
- 14 Feb 2005
- Research & Ideas
The World in Your Palm?
have added phones and other functions. But no cameras, Tyneski said. RIM's primarily business users can't take cameras into many business and government sites. The architecture of a device needs to represent the function, Tyneski...
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by Sean Silverthorne
- 24 Sep 2012
- Research & Ideas
Why Do We Tax?
fixing this gap. For 40 years, economists have drawn from the well of Utilitarian theory—which has the goal of maximizing overall well-being in society—to help design tax systems in the United States and around the world. Although the...
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- 06 Nov 2000
- Research & Ideas
The Determinants of Corporate Venture Capital Success
experimented with computers and with designing an electronic office of the future. It formed Xerox Computer Services, acquired Scientific Data Systems, and opened its Palo Alto Research Center (PARC) in California. These efforts were only...
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by Paul Gompers & Josh Lerner
- 11 Apr 2017
- First Look
First Look at New Research, April 11
represented the fair value of Dell. In addition, if Rogers concluded the merger price did not represent fair value, should T. Rowe simply sell its shares, or was it in the best interests of T. Rowe’s fund...
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- 23 Jan 2018
- First Look
First Look at New Research and Ideas, January 23, 2018
of the opposite phenomenon, in which employees do not have enough work to fill their time and are left with hours of meaningless idle time each week. We conducted six studies that examine the prevalence and work pacing consequences of involuntary idle time. In a...
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Sean Silverthorne
- 15 Sep 2015
- First Look
September 15, 2015
pricing decisions on a daily basis. Rue La La is in the online fashion sample sales industry, where they offer extremely limited-time discounts on designer apparel and accessories. One of the retailer's main challenges is pricing and...
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Sean Silverthorne
- 09 Jul 2024
- Research & Ideas
Chance Encounters: What's at Stake in Return-to-Office Decisions
associate professor. In the following conversation with the Harvard Business School Alumni Bulletin, Roche and Wu talk about the contest between physical proximity and virtual connection, and the increasing human tendency to isolate oneself. Alumni Bulletin: You write...
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- 10 Mar 2002
- Research & Ideas
Breakthrough Negotiation: Don’t Leave It On the Table
handful of overarching ideas about breakthrough negotiation. The seven principles that follow represent an overview of how breakthrough negotiators operate. Principle 1: Breakthrough Negotiators Shape The Structure Of Their Situations...
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by Michael Watkins
- 08 Aug 2006
- First Look
First Look: August 8, 2006
between and among experimenters and theorists, and psychologists and economists, about how to evaluate a theory that can be rejected by sufficient data, but may nevertheless be a useful approximation. A standard experimental design...
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Sean Silverthorne
- 25 Jul 2017
- First Look
First Look at New Research and Ideas: July 25, 2017
QV literature assumes that everyone votes, turnout is endogenous. Drawing on other work, we consider the representativeness of endogenously determined turnout under QV. Second, who will vote quadratically? Conditional on turning out, we...
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Carmen Nobel
- 17 Mar 2008
- Research & Ideas
The Lessons of Business History: A Handbook
training, accounting and information systems, design and engineering, and so on. Business history has widened its scope enormously in the last two decades. A striking feature of the research reviewed in the Handbook is that so much of it...
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by Sean Silverthorne
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
service sector? What role does it play in the US economy? Heskett: Leadership practices in the service sector deserve attention because this sector represents nearly 90 percent of employment and nearly 80 percent of gross domestic product...
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- 22 Feb 2000
- Research & Ideas
The Mind of the Market: Extending the Frontiers of Marketing Thought
And, it might seem appropriate to ask, how do such philosophical questions relate to marketing? Zaltman's eponymous research tool, the Zaltman Metaphor Elicitation Technique, called ZMET for short, was designed to illuminate exactly these...
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by Martha Lagace
- 26 Apr 2011
- Op-Ed
HBS Faculty Comment on Environmental Issues for Earth Day
way they operate is unsustainable from an environmental perspective. We need to build, improve, and manage cities in a smarter way. This calls for smarter design and construction, which requires new, more collaborative processes that...
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- 17 May 2011
- First Look
First Look: May 17
by how well it raises the welfare of the representative household. While the model has Keynesian features, its policy prescriptions differ significantly from textbook Keynesian analysis. Moreover, the model suggests that the commonly used...
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Sean Silverthorne
- 23 Dec 2008
- First Look
First Look: December 23, 2008
Thomas and John J. Gabarro. The Action Plan was originally designed as part of a facilitated session but can also be used in conjunction with the book. The Action Plan guides individuals through an examination of the critical areas of...
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Martha Lagace
- 12 Oct 1999
- Research & Ideas
Bright Ideas: The Creative Power of Groups
The camel has long been the punch line of the riddle, "Name the animal designed by a committee." But taking a closer look at the features that allow this oddly shaped creature to survive in harsh desert conditions, one can draw...
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by Laurie Joan Aron
- 06 May 2002
- Research & Ideas
A Toolkit for Customer Innovation
a number of companies have adopted an intriguing approach, which at first seems counterintuitive. Essentially, these companies have abandoned their efforts to understand exactly what products their customers want and have instead equipped them with tools to View Details
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by Stefan Thomke & Eric Von Hippel