Filter Results
:
(507)
Show Results For
- All HBS Web (672)
- Faculty Publications (140)
Show Results For
- All HBS Web (672)
- Faculty Publications (140)
Sort by
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
effects from someone else’s disruption, threats to future plans. It’s important that people feel that there is something positive they can do to be useful and regain some control over routines and skills. Renewing and reinforcing good...
View Details
Keywords:
by Dina Gerdeman
- 23 Jul 2013
- First Look
First Look: July 23
suppliers and selling them to buyers). We model this as a choice between whether control rights over a non-contractible decision variable (the level of marketing activities) are better held by suppliers (the marketplace-mode) or by the...
View Details
Keywords:
Anna Secino
- 03 May 2022
- Research & Ideas
Desperate for Talent? Consider Advancing Your Own Employees First
Job openings in the United States continue to hover at record high levels, exacerbated by the Great Resignation and a sputtering emergence from the pandemic. Competition remains fierce among companies struggling to find qualified workers. Yet many employers,...
View Details
Keywords:
by Rachel Layne
- 02 May 2022
- What Do You Think?
Can the Case Method Survive Another Hundred Years?
questions, questions that students assume primary responsibility for discussing. There is no assumption that there is always a right answer. Rather the emphasis is on the quality of analyses and thought processes employed in coming up...
View Details
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
segments and relevant metrics and incentives. Additionally, when market lifecycles are shorter, you must reconstruct sales models more often, and this must be done while the ship is under full sail in an ocean where you don't control the...
View Details
Keywords:
by Kristen Senz
- 22 May 2017
- Lessons from the Classroom
A Luxury Industry Veteran Teaches the Importance of Aesthetics to Budding Business Leaders
compelling answer in an unintentional haiku. “Their work is flawless,” she says. “Their quality control is tighter than NASA’s.” The Aesthetic Idol competition The final assignment in “The Business of...
View Details
- 10 Jan 2022
- Research & Ideas
How to Get Companies to Make Investments That Benefit Everyone
company takes that create unintended consequences for others—can be good or bad. An example of a positive externality is reduced healthcare costs for everyone when employees are required to get COVID-19 vaccines. A negative externality might be poor water View Details
Keywords:
by Lane Lambert
- 17 Nov 2020
- Research & Ideas
Why a Blended Workforce May Be Key to Lasting Competitive Advantage
In recent years, companies have been anxious about the lack of skilled workers to fill pivotal jobs. But then came COVID-19 and a subsequent recession. The ensuing business turmoil and record-high unemployment may have temporarily distracted companies from their...
View Details
Keywords:
by Joseph B. Fuller
- 04 Feb 2013
- Research & Ideas
Are the Big Four Audit Firms Too Big to Fail?
“There are important implications for the quality of accounting information in corporations and in capital markets” "We could imagine that as the audit industry becomes more concentrated, the big auditors would become increasingly...
View Details
- 02 Oct 2012
- First Look
First Look: October 2
development. Although from the early 1970s Britain experienced a revival in the quality of innovation and improved productivity growth, structural weaknesses in the commercialization environment still remain. Download the paper:...
View Details
Keywords:
Sean Silverthorne
- 24 Feb 2020
- Research & Ideas
The Hidden Vulnerabilities of Open Source Software
is difficult to fully understand the health and security of FOSS because 1) by design, it is distributed in nature so there is no central authority to ensure quality and maintenance, and 2) FOSS can be freely copied and modified, so it is...
View Details
- 30 Jan 2020
- Research & Ideas
The Upside of Highlighting a Product's Downsides
who stick around longer and spend more. “When customers have a more holistic view of the trade-offs of an offering, it helps them make more well-informed choices, which enhances the quality of the customer relationship,” says Buell, who’s...
View Details
Keywords:
by Danielle Kost
- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
advantage. Lagace: What advice do you have for conventional firms looking to explore platforms? Yoffie: There are three potential strategies. You can belong to an existing platform, buy a platform if time to market is critical, or build one if you want to View Details
Keywords:
by Martha Lagace
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
company immediately reacted to this news by creating a “COVID committee” to manage the emergency even before the national lockdown was imposed. It shifted to remote working wherever possible, including employees in production and quality...
View Details
- 08 Sep 2008
- HBS Case
The Value of Environmental Activists
There are many methods, most financial, to measure the success of companies in meeting goals. But the question becomes a lot harder at Harvard Business School when MBAs are challenged to measure the efforts of environmental organizations like Greenpeace and the World...
View Details
- 29 Sep 2015
- Research & Ideas
Work 3.0: Redefining Jobs and Companies in the Uber Age
affords them greater control over service quality and customer experience, in return for which they accept the added costs of being employers. Hornet's nest The decision by some marketplaces-for-services to...
View Details
- 14 May 2013
- First Look
First Look: May 14
flexible random coefficients aggregate discrete choice model that accommodates heterogeneity in preferences for school quality and athletic success, and an extensive set of school fixed effects to control...
View Details
Keywords:
Sean Silverthorne
- Article
Focus on Quality: An Opportunity to Execute Health Care Reform
By: Regina E. Herzlinger, Simons C. Matthews and Peter Pronovost
Herzlinger, Regina E., Simons C. Matthews, and Peter Pronovost. "Focus on Quality: An Opportunity to Execute Health Care Reform." American Journal of Medical Quality 26, no. 3 (May–June 2011).
- 09 May 2018
- Research & Ideas
A Simple Way for Restaurant Inspectors to Improve Food Safety
are hospitalized, and 3,000 die due to foodborne illnesses, according to the Center for Disease Control and Prevention. The research is detailed in the paper “How Scheduling Can Bias Quality Assessment:...
View Details
- 20 Jul 2020
- Op-Ed
It's Time for a Bipartisan Health Plan for Employers and Employees
propose a way to alter our health insurance benefits universe for insured employees and the self-insured by combining the best of Republican and Democratic ideas about health insurance. More choice, affordability, and personal control A...
View Details