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Show Results For
-
All HBS Web
(2,311)
- People (19)
- News (893)
- Research (980)
- Events (1)
- Multimedia (3)
- Faculty Publications (292)
- March 2000 (Revised August 2000)
- Case
Ethan Berman at RiskMetrics Group (A)
Ethan Berman, CEO of J.P. Morgan's risk management spinoff, has grown RiskMetrics Group (RMG) from a small team of 30 to a 70-person firm contemplating an IPO. Along the way, the consensus-based decision-making process that he espoused started to prove unwieldy; his...
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Keywords:
Organizational Change and Adaptation;
Management Style;
Business Growth and Maturation;
Decision Making;
Service Industry;
Service Industry
Ibarra, Herminia M., and Gillian Morris. "Ethan Berman at RiskMetrics Group (A)." Harvard Business School Case 400-066, March 2000. (Revised August 2000.)
- 01 Feb 2017
- What Do You Think?
Is the Next Jobs Crisis Just Ahead?
won’t be lost such as highly personalized services such as child care until I considered that my 2 year-old grandson can operate iPhones, computers, and other electronic devices which means he’ll soon have...
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- 08 May 2006
- Research & Ideas
The Cost of Cutting in Line
the person to cut in but most wouldn't accept the money in return. (Students and women were more likely to pocket the cash.) Oberholzer-Gee took this to mean that people will allow cuts if they perceive the queue jumper has a real need to...
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by Sean Silverthorne
- 02 May 2017
- First Look
First Look at New Research: May 2, 2017
moral of this story is not how to do crisis management faster and better in a lightning-fast digital world. It’s that even the nimblest and deftest crisis management response cannot contain the damage of going straight to “call security” and crossing the last line of...
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Keywords:
Carmen Nobel
- 2022
- Book
From Strength to Strength: Finding Meaning, Success, and Deep Purpose in the Second Half of Life
By: Arthur C. Brooks
Many of us assume that the more successful we are, the less susceptible we become to the sense of professional and social irrelevance that often accompanies aging. But the truth is, the greater our achievements and our attachment to them, the more we notice our...
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Keywords:
Aging;
Meaning In Life;
Purpose;
Personal Development and Career;
Success;
Happiness;
Satisfaction
Brooks, Arthur C. From Strength to Strength: Finding Meaning, Success, and Deep Purpose in the Second Half of Life. New York, NY: Portfolio/Penguin, 2022.
- 04 Apr 2017
- First Look
First Look at New Research, April 4
to develop Alfred’s routes and respond to customer requests in conjunction with other service providers, for example grocery delivery services, in what the founders describe as their "B2B2C" business model. Alfred won the...
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Sean Silverthorne
- 24 Feb 2021
- Blog Post
My HBS Student Loan Story: Les Williams (MBA 2005)
their student loans. Still, taking-on student debt to finance an MBA is a significant commitment, and we recognize that personal circumstances influence how each student approaches that commitment. To better understand how HBS graduates...
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- 11 Jun 2012
- Research & Ideas
When Business Competition Harms Society
Rather than operating its own testing facilities, New York outsources its emissions testing program to the private sector—to service stations, garages, and dealerships—but mandates they charge customers the same fixed price for the...
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- 30 Jul 2019
- Blog Post
Leadership That Defines you – Reflecting on my Time at HBS
friends I've made and the experiences we've shared have been nothing short of transformative for me both personally and professionally. However, my time at HBS was a whirlwind of an experience – I felt like I learned so much but didn’t...
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- 30 Sep 2008
- First Look
First Look: September 30, 2008
assumptions. The first is that people are more altruistic towards individuals that agree with them and the second is that people's well-being rises when other people share their personal opinions. The act of voting is then a source of...
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Martha Lagace
- 09 Jun 2016
- Blog Post
Pursuing an Interest in Nonprofits at HBS
volunteered with many nonprofits over the years, and plans to stay connected to the nonprofit sector through volunteer service and/or fulltime work, getting nonprofit exposure at HBS has been very important to me. The experiences I’ve...
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- August 2001 (Revised May 2004)
- Case
Maria Hernandez & Associates
By: William J. Bruns Jr.
This case presents the situation of an unemployed web page designer who starts a new consulting firm with personal savings and a family loan. Two months later, she is to report on operations to her father, using financial reports she must design and construct.
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Keywords:
Financial Reporting;
Accounting;
Business Startups;
Design;
Borrowing and Debt;
Service Industry
Bruns, William J., Jr. "Maria Hernandez & Associates." Harvard Business School Case 902-401, August 2001. (Revised May 2004.)
- 12 Dec 2017
- First Look
New Research and Ideas, December 12, 2017
a bid to save the planet. The narrative then reaches back to each person’s childhood and shows the individual growing—step by step—into the person he or she will ultimately become. Significantly, as we follow each leader’s...
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Sean Silverthorne
- Career Coach
Wendi Zhang
business development/product partnerships for Google Pixel, Wearables, and Accessories as well as a few verticals of Google Home and Chromecast within Google's Devices & Services (formerly Google Hardware) team, ran business development...
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Keywords:
Financial Services (All);
Financial Services (All);
Financial Services (All);
Financial Services (All);
Financial Services (All);
Financial Services (All);
Financial Services (All);
Financial Services (All);
Financial Services (All);
Financial Services (All);
Financial Services (All);
Financial Services (All);
Financial Services (All);
Financial Services (All)
- 23 Feb 2011
- First Look
First Look: Feb. 23
Incumbents Fare in the Face of Increased Service Competition? Authors:Ryan W. Buell, Dennis Campbell, and Frances X. Frei Abstract We explore the conditions under which service competition leads to customer...
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Sean Silverthorne
- 16 Aug 2024
- In Practice
Election 2024: What's at Stake for Business and the Workplace?
undergird democracy There are several things businesses can do to strengthen democracy. Here are four of them. Encourage voter participation by providing employees with paid time off to vote, thereby addressing the barrier created by election days falling on weekdays....
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by Rachel Layne
- June 2011
- Article
The Paradox of Excellence
By: Thomas J. DeLong and Sara DeLong
Why is it that so many smart, ambitious professionals are less productive and satisfied than they could be? We argue that it's often because they're afraid to demonstrate any sign of weakness. They're reluctant to ask important questions or try new...
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Keywords:
Employees;
Innovation and Invention;
Strength and Weakness;
Performance Productivity;
Risk and Uncertainty;
Motivation and Incentives;
Satisfaction
DeLong, Thomas J., and Sara DeLong. "The Paradox of Excellence." Harvard Business Review 89, no. 6 (June 2011).
- June 2020
- Case
RBC: Transforming Transformation (A)
By: Ethan Bernstein, Francesca Gino and Aldo Sesia
In 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of “enablers of collaboration” (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. Historically,...
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Keywords:
Service Delivery;
Information Technology;
Transformation;
Change Management;
Collaborative Innovation and Invention;
Innovation and Management;
Decision Making;
Human Resources;
Management Systems;
Organizational Design;
Organizational Structure;
Groups and Teams;
Management Teams;
Financial Services Industry;
Financial Services Industry;
Canada
Bernstein, Ethan, Francesca Gino, and Aldo Sesia. "RBC: Transforming Transformation (A)." Harvard Business School Case 920-008, June 2020.
- 25 Jul 2017
- First Look
First Look at New Research and Ideas: July 25, 2017
forthcoming Journal of Political Economy Reserve Design: Unintended Consequences and the Demise of Boston's Walk Zones By: Dur, Umut, Scott Duke Kominers, Parag A. Pathak, and Tayfun Sönmez Abstract—Admissions policies often use reserves to grant certain applicants...
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Keywords:
Carmen Nobel