Filter Results
:
(414)
Show Results For
- All HBS Web (499)
- Faculty Publications (195)
Show Results For
- All HBS Web (499)
- Faculty Publications (195)
Sort by
- 03 Sep 2013
- First Look
First Look: September 3
Ann, and Ryan Raffaelli Abstract—The institutional logics perspective highlights how organizations are embedded within broader systems of meaning and how this embeddedness activates salient institutional logics in organizations that can enable or constrain View Details
Keywords:
Sean Silverthorne
- 22 Oct 2021
- Research & Ideas
Want Hybrid Work to Succeed? Trust, Don’t Track, Employees
have been recipients of it say that it’s humiliating,” she says. "It became really important for managers to ask, ‘How’s it going? How are you doing? How can I help?" Instead, Neeley takes a page from the late J. Richard Hackman, an View Details
Keywords:
by Michael Blanding
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
[Editor’s note: This is the third installment of a continuing series on issues that 600 CEOs told us keeps them awake at night. Today's topic: The challenges of making organizational decisions in this uncertain environment.] While we may...
View Details
Keywords:
by Boris Groysberg and Sarah Abbott
- 22 Sep 2009
- First Look
First Look: September 22
in investment, changed tax evasion behavior, or changes in stock prices associated (or contemporaneous) with JGTRRA. Download the paper from SSRN ($5): http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1000680 Geography, Poverty and View Details
Keywords:
Martha Lagace
- 22 Jul 2002
- Research & Ideas
Is Performance-Based Pricing the Right Price for You?
Because pricing is such a difficult and complex arena, it has confounded sales and marketing executives and scholars for centuries. In no other marketing element is the two-sided conflict and cooperation nature of the buyer-seller...
View Details
- 14 May 2013
- First Look
First Look: May 14
Abstract—This paper examines the direct private equity investment strategies across sovereign wealth funds (SWFs) and their relationship to the funds' organizational structures. SWFs seem to engage in a form of trend chasing, since they...
View Details
Keywords:
Sean Silverthorne
- 15 Nov 2011
- First Look
First Look: November 15
http://www.hbs.edu/research/pdf/11-123.pdf Organizational Toolmaking: Transformations in the Influence of Experts Authors:Matthew Hall, Anette Mikes, and Yuval Millo Abstract In this study, we examine transformations in the influence of...
View Details
Keywords:
Sean Silverthorne
- 17 Jan 2011
- Research & Ideas
Being the Boss
that it's really an impoverished method of communication. You can't act like it's face-to-face communication when it isn't. We all know, because we've experienced it, how fast conflict can escalate with e-mail because the nonverbals are...
View Details
Keywords:
by Carmen Nobel
- 09 Jan 2007
- First Look
First Look: January 9, 2007
subordinates, bosses, peers, and others, all of whom make relentless and often conflicting demands. "You really are not in control of anything," says one new manager. Another misconception is that new managers are responsible...
View Details
Keywords:
Martha Lagace
- 02 Mar 2009
- Research & Ideas
When Goal Setting Goes Bad
Bad "side effects" produced by goal-setting programs include a rise in unethical behavior, over-focus on one area while neglecting other parts of the business, distorted risk preferences, corrosion of organizational culture, and reduced...
View Details
Keywords:
by Sean Silverthorne
- Summer 2012
- Article
Epistemic Contests and the Legitimacy of the World Trade Organization: The Brazil–USA Cotton Dispute and the Incremental Balancing of Interests
By: Arthur A. Daemmrich
The World Trade Organization (WTO) features prominently in studies of international institutions, often cast either as a tool of rich-world domination over the poorer South or as a neutral mediator facilitating a tariff-free world of economic prosperity. This article...
View Details
Keywords:
Organizations;
Trade;
Conflict and Resolution;
Consumer Products Industry;
Brazil;
United States
Daemmrich, Arthur A. "Epistemic Contests and the Legitimacy of the World Trade Organization: The Brazil–USA Cotton Dispute and the Incremental Balancing of Interests." Special Issue on Dispute Settlement at the WTO. Trade, Law and Development 4, no. 1 (Summer 2012): 200–240.
- 10 May 2010
- Research & Ideas
What Top Scholars Say About Leadership
group life." Moreover, she sang the virtues of difference and conflict in organizational life. In the 1920s she was encouraging leaders to replace bureaucracy with empowered group networks with a common...
View Details
- 18 Oct 2011
- First Look
First Look: October 18
Organizational Forms and Community in the U.S. in 2005 Authors:Glenn R. Carroll and Magnus Thor Torfason Publication:City & Community 10, no. 1 (March 2011) Abstract Recent sociological theory and research highlights food, drink, and...
View Details
Keywords:
Sean Silverthorne
- 09 Jul 2007
- Research & Ideas
Five Steps to Better Family Negotiations
family members to manage—and negotiate over—in a family business system. Issues such as dividends and reinvestment, nepotism and professionalism, loyalty to stakeholders, and organizational change are ever present; they can be tripwires...
View Details
Keywords:
by John A. Davis and Deepak Malhotra
- 29 Jan 2013
- First Look
First Look: Jan. 29
utilize diverse levels of analysis. Paper: http://www.oxfordbibliographies.com/obo/page/management Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services Authors:Clark, Jonathan R., Robert S....
View Details
Keywords:
Sean Silverthorne
- January 2021 (Revised March 2022)
- Case
Arçelik: From a Dealer Network to an Omnichannel Experience
By: Ayelet Israeli and Fares Khrais
Arçelik Turkey, the country’s market leader in household appliances, was at an omnichannel crossroads in January 2020. Arçelik was a B2B player utilizing a dealership network with an umbrella of brands and had one of the largest brick-and-mortar store networks in...
View Details
Keywords:
Digital Marketing;
Bricks And Mortar;
Franchise Management;
Franchising;
Dealer Network;
Dealers;
B2B;
B2B2C;
Tradition;
Culture Change;
Cultural Adaptation;
Omnichannel;
Omnichannel Retail;
Omni-channel;
Omnichannel Retailing;
Sales Channels;
Sales Channel Development;
Channel Management;
Channels Of Distribution;
Marketplace;
Platforms;
Collaboration;
Online Channel;
Online Data;
Online Sales;
Online Shopping;
Online;
Retail;
Retailing;
Disruption;
Transformation;
Franchise Ownership;
Change Management;
Partners and Partnerships;
Consumer Behavior;
Sales;
Internet and the Web;
Marketing Strategy;
Conflict and Resolution;
Conflict Management;
Organizational Culture;
Distribution Channels;
Digital Transformation;
Digital Platforms;
Electronics Industry;
Retail Industry;
Consumer Products Industry;
Turkey
Israeli, Ayelet, and Fares Khrais. "Arçelik: From a Dealer Network to an Omnichannel Experience." Harvard Business School Case 521-067, January 2021. (Revised March 2022.)
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
technology, operations, finance, etc.), different levels in the customer's organizational hierarchy, and different customer regional and line of business organizations. Customers are reached through complex overlapping means including...
View Details
Keywords:
by Benson Shapiro
- March 2020 (Revised August 2020)
- Case
Culture at Google
By: Nien-hê Hsieh, Amy Klopfenstein and Sarah Mehta
Beginning in 2017, technology (tech) company Google faced a series of employee-relations issues that threatened its unique culture of innovation and open communication. Issues included protests surrounding Google’s contracts with the U.S. government, restrictions of...
View Details
Keywords:
Human Resources;
Employee Relationship Management;
Recruitment;
Retention;
Resignation and Termination;
Labor;
Working Conditions;
Employment;
Labor Unions;
Wages;
Law;
Lawsuits and Litigation;
Rights;
Ethics;
Values and Beliefs;
Fairness;
Organizations;
Organizational Culture;
Mission and Purpose;
Social Psychology;
Attitudes;
Behavior;
Conflict Management;
Trust;
Motivation and Incentives;
Prejudice and Bias;
Power and Influence;
Information Technology;
Internet and the Web;
Information Infrastructure;
Society;
Social Issues;
Culture;
Civil Society or Community;
Demographics;
Diversity;
Ethnicity;
Gender;
Race;
Technology Industry;
North and Central America;
United States;
California
Hsieh, Nien-hê, Amy Klopfenstein, and Sarah Mehta. "Culture at Google." Harvard Business School Case 320-050, March 2020. (Revised August 2020.)
- December 1997 (Revised October 2006)
- Case
Merck Sharp & Dohme Argentina, Inc. (A)
By: Lynn S. Paine and Hal Hogan
Describes the efforts of the new managing director of Merck's subsidiary for Argentina, Uruguay, and Paraguay to transform the organization and its culture. Focuses on a critical decision: whether to offer the son of a high-ranking official in the government's national...
View Details
Keywords:
Business or Company Management;
Ethics;
Decision Making;
Organizational Change and Adaptation;
Organizational Culture;
Leadership;
Cross-Cultural and Cross-Border Issues;
Conflict of Interests;
Argentina;
Uruguay;
Paraguay
Paine, Lynn S., and Hal Hogan. "Merck Sharp & Dohme Argentina, Inc. (A)." Harvard Business School Case 398-033, December 1997. (Revised October 2006.)
- 18 Mar 2019
- Research & Ideas
Stuck in Commuter Hell? You Can Still Be Productive
example, finding a comfortable balance between juggling the needs of their young children along with the requests of a demanding boss. This conflict in roles can lead to burnout, guilt, and hostility both at work and at home—and, in the...
View Details
Keywords:
by Dina Gerdeman