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Show Results For
- All HBS Web
(1,162)
- People (2)
- News (199)
- Research (733)
- Multimedia (2)
- Faculty Publications (151)
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- 15 Oct 2008
- First Look
First Look: October 15, 2008
of Maine by Colgate—to ascertain what is distinctive about the merger process and to analyze the elements critical to success. We develop suggestions about how other companies considering similar arrangements might best manage the View Details
Keywords: Martha Lagace
- 08 Dec 2015
- First Look
December 8, 2015
and two laboratory experiments in food service settings suggest that transparency that 1) allows customers to observe operational processes (process transparency) and 2) allows employees to observe customers (customer transparency) not... View Details
Keywords: Sean Silverthorne
- 11 Apr 2007
- Research & Ideas
Adding Time to Activity-Based Costing
McKinsey to found Acorn Systems where he developed software to incorporate time equations into ABC. The software modeled how, for example, the time to process a customer order would vary depending on whether... View Details
Keywords: by Sarah Jane Gilbert
- 14 May 2013
- First Look
First Look: May 14
that decays over time, similar to that of advertising. A major challenge is that privacy laws prevent us from observing information about the applicant pool. I overcome this challenge by using order statistic distribution to infer... View Details
Keywords: Sean Silverthorne
- 13 Feb 2014
- Research & Ideas
Managing the Family Business: Leadership Roles
different from managing their work. Leading is fundamentally about identifying where the group needs to go (developing a compelling vision for the future), strategizing how to get there, and getting people to change in order to get there.... View Details
Keywords: by John A. Davis
- 24 Jan 2005
- Research & Ideas
Rethinking Activity-Based Costing
department's activities. Activity % of Time Spent Assigned Cost Activity Quantity Cost-Driver Rate Process customers orders 70% $392,000 49,000 $8 per order Handle customer... View Details
Keywords: by Robert S. Kaplan & Steven R. Anderson
- 02 May 2005
- Research & Ideas
Four VCs on Evaluating Opportunities
positioning story or sizzle. The details can be filled in later. We have a process here called SEMS, or Systematic Emerging Market Selection. We do a SEMS project for every investment we make. Twice a year at our planning meeting, we talk... View Details
Keywords: by Lauren Barley
- Research Summary
Overview
Inside the State: Bureaucratic Norms and Primary Education in Rural India (Book manuscript in progress)
When and how do poor democracies implement primary education effectively? India has earned accolades for its robust democracy. Yet the state’s historic... View Details
When and how do poor democracies implement primary education effectively? India has earned accolades for its robust democracy. Yet the state’s historic... View Details
- 04 Sep 2013
- What Do You Think?
How Relevant is Long-Range Strategic Planning?
the pace of change it can also be cleverly leveraged to facilitate an iterative, evergreen process of strategy formulation and implementation." David Wittenberg added, "Strategic planning, especially long-term strategic... View Details
Keywords: by James Heskett
- 04 Oct 2010
- Research & Ideas
Introverts: The Best Leaders for Proactive Employees
listen to or act upon them. An introverted leader, on the other hand, is more likely to listen to and process the ideas of an eager team. But if an introverted leader is managing a bunch of passive followers, then a staff meeting may... View Details
Keywords: by Carmen Nobel
- 24 Jul 2000
- Research & Ideas
Value Maximization and Stakeholder Theory
critical functions are part of the competitive and organizational strategy of any team or organization. Adopting value creation as the scorekeeping measure does nothing to relieve us of the responsibility to do all these things and more in View Details
Keywords: by Michael C. Jensen
- 30 Oct 2018
- First Look
New Research and Ideas, October 30, 2018
Amit Seru Abstract—We examine whether firms have an informational advantage in selecting arbitrators in consumer arbitration as well as the impact of the arbitrator selection process on outcomes. We collect data containing roughly 9,000... View Details
Keywords: Dina Gerdeman
- 12 Jan 2010
- First Look
First Look: Jan. 12
feature advertisements, and aisle displays) at the fiscal quarter end when they have greater incentive to boost earnings. Our results confirm managers' stated willingness to sacrifice long-term value in order to smooth earnings (Graham,... View Details
Keywords: Martha Lagace
- 28 Oct 2008
- First Look
First Look: October 28, 2008
important predictor of product performance, product variety, process flexibility and industry evolution. We explore this relationship in the software industry by use of a technique called Design Structure Matrices (DSMs), which allows us... View Details
Keywords: Martha Lagace
- 18 Aug 2009
- First Look
First Look: August 18
these two relationships may operate in a circular fashion. Second, we consider whether advertising these benefits of charitable giving—asking people to give in order to be happy—may have the perverse consequence of decreasing charitable... View Details
Keywords: Martha Lagace
- 22 Oct 2007
- Research & Ideas
Bringing ‘Lean’ Principles to Service Industries
the concept's basic principles before each manager adopted a project in order to implement this new approach to software services. Of the projects, 8 out of 10 showed greater than 10 percent improvement in efficiency. “Some people think... View Details
- 06 Feb 2007
- First Look
First Look: February 6, 2007
the new product, taking into account the novel aspects of the RKS guitar. Alternatively, the company could find a marketing partner or license its novel design to a bigger player. Rich in descriptions of consumer behavior that enable a discussion of the View Details
Keywords: Martha Lagace
- 14 Nov 2017
- First Look
New Research and Ideas: November 14, 2017
practical solutions to real-world problems. By redesigning both the rules that guide market transactions and the infrastructure that enables those transactions to take place, market designers can address a broad range of market failures. In this paper, we illustrate... View Details
Keywords: Carmen Nobel
- 11 Apr 2012
- Research & Ideas
The High Risks of Short-Term Management
companies are being managed for the long term." Their first order of business was to determine a method for categorizing companies on the short-term/long-term continuum. The answer came in the very words used by executives to discuss... View Details
- 07 May 2012
- Research & Ideas
The Art of Haggling
Let's say a successful businessman is in the process of buying a lakeside cottage from the original owner. The prospective buyer makes a lowball offer. The owner counters with a high demand. Both parties chest their cards, each hoping the... View Details
Keywords: by Katie Johnston