Filter Results
:
(4,796)
Show Results For
-
All HBS Web
(4,796)
- People (9)
- News (721)
- Research (3,278)
- Events (8)
- Multimedia (9)
- Faculty Publications (2,016)
Show Results For
-
All HBS Web
(4,796)
- People (9)
- News (721)
- Research (3,278)
- Events (8)
- Multimedia (9)
- Faculty Publications (2,016)
- June 2004 (Revised June 2006)
- Supplement
Vertex Pharmaceuticals: R&D Portfolio Management (A)
By: Gary P. Pisano, Lee Fleming and Eli Strick
Vertex Pharmaceuticals, Inc., a drug discovery company that recently decided to pursue a vertically integrated business model, chose to build up its clinical development and commercial capabilities and infrastructure. For the first time in its history, Vertex will...
View Details
Pisano, Gary P., Lee Fleming, and Eli Strick. "Vertex Pharmaceuticals: R&D Portfolio Management (A)." Harvard Business School Supplement 604-101, June 2004. (Revised June 2006.)
- 17 Jun 2016
- Working Paper Summaries
Management as a Technology?
- Web
Creating an Inclusive Recruiting Process for Candidates with Diverse Abilities - Recruiting
Insights & Advice 01 Aug 2023 Creating an Inclusive Recruiting Process for Candidates with Diverse Abilities Becca Carnahan Author HBS Team tag All Industries All Locations Diversity, Inclusion, & Belonging Recruiting Advice Looking...
View Details
- Teaching Interest
Technology and Operations Management
This course is taught in the MBA required curriculum. It provides students with the foundations necessary to be effective operating managers. During the course students learn to analyze decisions that drive the design, planning, and execution of the activities that...
View Details
- 15 Dec 2003
- Research & Ideas
The New Global Business Manager
by those three views at the table, and create the process for its debate and resolution. The role of top management is to create channels of engagement and the forums for interaction to facilitate that...
View Details
Keywords:
by Cynthia Churchwell
- September 1995 (Revised December 2018)
- Case
Managing Innovation at Nypro, Inc. (A)
By: Clayton M. Christensen and Rebecca Voorheis
Nypro is the world's leading injection molder of precision plastic parts, operating a global network of 21 plants. Nypro's strategy is for each plant to offer identical capabilities, because its customers are global companies with worldwide sourcing needs. The case...
View Details
Keywords:
Globalized Firms and Management;
Innovation and Management;
Operations;
Performance Consistency;
Manufacturing Industry
Christensen, Clayton M., and Rebecca Voorheis. "Managing Innovation at Nypro, Inc. (A)." Harvard Business School Case 696-061, September 1995. (Revised December 2018.)
- March–April 2019
- Article
Operational Transparency: Make Your Processes Visible to Customers and Your Customers Visible to Employees
By: Ryan W. Buell
Conventional wisdom holds that the more contact an operation has with its customers, the less efficiently it will run. But when customers are partitioned away from the operation, they are less likely to fully understand and appreciate the work going on behind the...
View Details
Keywords:
Operational Transparency;
Customers;
Services;
Operations;
Customer Focus and Relationships;
Employees;
Customer Satisfaction;
Behavior;
Service Industry
Buell, Ryan W. "Operational Transparency: Make Your Processes Visible to Customers and Your Customers Visible to Employees." R1902H. Harvard Business Review 97, no. 4 (March–April 2019): 102–113.
- 08 Oct 2007
- Research & Ideas
Management Education’s Unanswered Questions
How has management education evolved, and where is it going? This question is of crucial importance for society, says HBS professor Rakesh Khurana. Business leaders are admired yet often distrusted, and the idea of View Details
- Article
Equitable and Efficient Coordination in Traffic Flow Management
By: Cynthia Barnhart, Dimitris Bertsimas, Constantine Caramanis and Douglas S. Fearing
When air traffic demand is projected to exceed capacity, the FAA implements Traffic Flow Management programs. Independently, these programs maintain a first-scheduled, first-served invariant, which is the accepted standard of fairness within the industry. Coordinating...
View Details
Keywords:
Traffic Flow Management;
Ground Holding Programs;
Equitable Flight Delay;
Equity;
Saving;
Management;
Management Practices and Processes;
Demand and Consumers;
Performance Capacity;
Performance Efficiency;
Conflict and Resolution;
System;
Aerospace Industry
Barnhart, Cynthia, Dimitris Bertsimas, Constantine Caramanis, and Douglas S. Fearing. "Equitable and Efficient Coordination in Traffic Flow Management." Transportation Science 46, no. 2 (May 2012).
- 2022
- Article
The Turn Toward Creative Work
By: Spencer Harrison, Elizabeth D. Rouse, Colin M. Fisher and Teresa M. Amabile
In this Academy of Management Collections essay, we curate a set of articles from the Academy of Management family of journals that showcase the evolution of creativity research within organizational scholarship. The articles reveal a shift from the study of...
View Details
Harrison, Spencer, Elizabeth D. Rouse, Colin M. Fisher, and Teresa M. Amabile. "The Turn Toward Creative Work." Academy of Management Collections 1, no. 1 (2022): 1–15.
- September 1992 (Revised August 2004)
- Case
Martin Marietta: Managing Corporate Ethics (A)
By: Lynn S. Paine
Senior managers at Martin Marietta are considering two questions: how to assess the company's seven-year-old ethics program; and how to deal with employees' fear of retribution--real or imagined--for alerting the corporate ethics office to potential problems. The case...
View Details
Keywords:
Ethics;
Resignation and Termination;
Employees;
Law;
Business or Company Management;
Programs
Paine, Lynn S. "Martin Marietta: Managing Corporate Ethics (A)." Harvard Business School Case 393-016, September 1992. (Revised August 2004.)
- 2013
- Working Paper
Helping You Help Me: The Role of Diagnostic (In)congruence in the Helping Process within Organizations
By: Colin M. Fisher, Julianna Pillemer and Teresa M. Amabile
Through an inductive, multi-method field study at a major design firm, we investigated the helping process in project work and how that process affects the success of a helping episode, as perceived by help-givers and/or -receivers. We used daily diary entries and...
View Details
Fisher, Colin M., Julianna Pillemer, and Teresa M. Amabile. "Helping You Help Me: The Role of Diagnostic (In)congruence in the Helping Process within Organizations." Harvard Business School Working Paper, No. 14-003, July 2013.
- 10 Aug 2009
- Research & Ideas
High Commitment, High Performance Management
strengths of and barriers to commitment and performance. These task forces are clearly instructed by the CEO or business unit manager (depending on the level of the organization in which this process is...
View Details
Keywords:
by Martha Lagace
- 2011
- Book
Managing Knowledge Assets, Creativity and Innovation
This book pulls together for the first time works on knowledge and innovation, including the implementation of new processes and products, written by Dorothy A. Leonard over more than two decades. It consists of articles from journals in diverse fields (e.g. the...
View Details
Leonard, Dorothy A. Managing Knowledge Assets, Creativity and Innovation. World Scientific Publishing, 2011.
- April 2009
- Case
Performance Management at Intermountain Healthcare
By: Richard M.J. Bohmer and Alexander Romney
Intermountain Healthcare is a 21-hospital integrated delivery system serving Utah and southern Idaho that is nationally recognized for its highly structured approach to managing the quality of clinical care. This case describes Intermountain's system for improving...
View Details
Keywords:
Financial Strategy;
Health Care and Treatment;
Standards;
Service Delivery;
Outcome or Result;
Motivation and Incentives;
Health Industry;
Idaho;
Utah
Bohmer, Richard M.J., and Alexander Romney. "Performance Management at Intermountain Healthcare." Harvard Business School Case 609-103, April 2009.
- January 1995 (Revised October 1995)
- Case
Citibank: Global Customer Management
By: Michael Y. Yoshino and Thomas W. Malnight
Describes Citibank's worldwide operations, which include activities in developing and developed markets. The bank's structure also varies across markets and regions, varying from autonomous national affiliates to an industry/product-based structure in its domestic U.S....
View Details
Keywords:
Customer Focus and Relationships;
Global Range;
Cross-Cultural and Cross-Border Issues;
Multinational Firms and Management;
SWOT Analysis;
Emerging Markets;
Banking Industry;
United States
Yoshino, Michael Y., and Thomas W. Malnight. "Citibank: Global Customer Management." Harvard Business School Case 395-142, January 1995. (Revised October 1995.)
- 27 Oct 2016
- Blog Post
Meet the Management Consulting Club
Mission Statement The Management Consulting Club is one of the most popular student clubs on campus with an annual membership of over 250 students. We aim to serve as a bridge between the industry and Harvard Business School students,...
View Details
Keywords:
Consulting
The Art of Negotiation
Michael Wheeler's The Art of Negotiation offers a distinctive, creative approach to negotiation. The process cannot be scripted. Other parties will have their own agendas and ideas about how the interaction should unfold. As a result, negotiation must be improvised on...
View Details
- September 2023
- Case
Trilling Foods: Managing People with Data
Trilling Foods, a regional bricks-and-mortar grocery chain, has recently provided its frontline managers with new tools for using data. Allison Andersen, Trilling’s VP of Data Science, has spearheaded these efforts. Yet, as she works with Kent Wade, the general manager...
View Details
Keywords:
Digital Transformation;
Management Practices and Processes;
Training;
Organizational Change and Adaptation;
Food and Beverage Industry;
Retail Industry
Feldberg, Alexandra C., and Jeffrey T. Polzer. "Trilling Foods: Managing People with Data." Harvard Business School Case 424-025, September 2023.
- Program
Risk Management for Corporate Leaders—Virtual
Summary All organizations—even those with sophisticated models of risk exposure—are vulnerable to disaster. In most organizations, risk management attempts to avoid disasters by emphasizing compliance, internal controls, and conformance...
View Details