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  • 01 Sep 2020
  • News

The Devil You Don’t Know

expansion. The heart of the problem in the 1930s, in other words, was not a shortfall in productive capacity—too little labor or too little plant and equipment, due to a famine or earthquake—but rather a shortfall in View Details
  • 01 Jun 2018
  • News

Digging Deep

solidly built, collapsible shovel tools that won’t break when things get down and dirty. In the past year, Pieper moved manufacturing from China to Portland, Oregon, a difficult logistical shift that nonetheless made it easier to control quality and respond to market... View Details
Keywords: Julia Hanna
  • 01 Dec 2018
  • News

Competencies and Credentials

pace of technological change, the emergence of a gig economy, and shifting global and labor markets. As faculty co-chairs of the Managing the Future of Work project, William Kerr and Joseph Fuller are leading efforts to prepare leaders... View Details
  • 09 Nov 2015
  • Research & Ideas

These Employers Pay Higher Salaries than Necessary

demand model, Stanton and Thomas estimate that hand-holding premium accounts for about two-thirds of the price increase for first-time users, while markups represent the other third. Charging any premium, however, counters the common... View Details
Keywords: by Michael Blanding; Employment; Technology; Computer
  • 01 Oct 1997
  • News

Terence P. Stewart

these are grievances that demand redress," he emphasizes, "not deferential surrender to 'market forces.'" Seated at a conference table in his downtown office, the tall, soft-spoken Stewart explains, "Some people believe that if a segment... View Details
Keywords: Garry Emmons
  • 01 Dec 1998
  • News

New Senior Executive Programme Strengthens African Managerial Leadership

demands a high level of leadership expertise," says W. Earl Sasser, Jr., HBS senior associate dean for Executive Education. "The need for strong management has never been more crucial if this region is to fulfill its economic potential."... View Details
  • 16 Jun 2015
  • Working Paper Summaries

Paying Up for Fair Pay: Consumers Prefer Firms with Lower CEO-to-Worker Pay Ratios

Keywords: by Bhavya Mohan, Michael I. Norton & Rohit Deshpandé
  • April 2018
  • Article

Consumers Avoid Buying from Firms with Higher CEO-to-Worker Pay Ratios

By: Bhavya Mohan, Tobias Schlager, Rohit Deshpandé and Michael I. Norton
We document a novel driver of consumer behavior: pay ratio disclosure. Swiss corporation performance data gathered during a legally mandated pay ratio referendum reveals that salient high pay ratios are associated with decreased firm sales (Pilot Study). An... View Details
Keywords: Pay Ratio; Wage Fairness; Purchase Intention; Customers; Wages; Fairness; Consumer Behavior
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  • 01 Mar 2006
  • News

Drive-In Nation

competition is so intense.” Detroit, by contrast, has hobbled itself, experts say, in two notable ways: Labor agreements, financially generous but tightly circumscribed regarding worker activity, have hindered innovative uses of the... View Details
Keywords: Garry Emmons; Motor Vehicle and Parts Dealers; Retail Trade
  • 05 Oct 2022
  • News

Inside the Chip Shortage

says, adding that demand will continue to grow for applications in cars, robots, manufacturing, and health care. Semiconductors are the tools that make it possible to process data, which makes them foundational to modern technology. Most... View Details
Keywords: Computer and Electronic Product Manufacturing; Manufacturing
  • March 2010 (Revised September 2010)
  • Case

TeamLease: Putting India to Work (Il) Legally

By: Tarun Khanna and Anjali Raina
This case focuses on the growth dilemmas facing Manish Sabharwal, co-founder, TeamLease Services Pvt. Ltd. TeamLease is a human resource outsourcing and temp staffing company located in India, which has grown rapidly from 2002 to 2009. Set in the context of the highly... View Details
Keywords: Entrepreneurship; Employment; Human Capital; Lawfulness; Leadership; Growth and Development Strategy; Demand and Consumers; Power and Influence; Employment Industry; India
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  • 04 Aug 2009
  • First Look

First Look: August 4

allocation within an economy. The theory predicts that GAAP's principal focus, as shaped by the demand for and supply of financial information, is on the use of the income statement and balance sheet for performance measurement and... View Details
Keywords: Martha Lagace
  • 24 Mar 2002
  • Lessons from the Classroom

Case Study: A Lesson in Private Venture Financing

With few opportunities for IPOs, a developing infrastructure, low transparency, and a limited labor market, the environment for private venture financing in Africa could be described as "challenging" at best. Yet if the View Details
Keywords: by Julia Hanna
  • 08 Apr 2002
  • Research & Ideas

How to Negotiate “Yes” Across Cultural Boundaries

Chinese manager balked, insisting there was no demand for the additional products. The U.S. management team tried to resolve the dispute through negotiations, and when the Chinese manager wouldn't budge, the team fired him—but he wouldn't... View Details
Keywords: by James K. Sebenius
  • 19 Oct 2011
  • News

A Good Look

executive roles at Kemin since joining the company in early 2006. Most recently, as corporate vice president, she managed marketing, sales, IT, operations, and HR. She honed in on personal care in 2010, as consumer demand for natural... View Details
Keywords: Health and Personal Care Stores; Retail Trade
  • June 2017
  • Article

Creating Reciprocal Value Through Operational Transparency

By: Ryan W. Buell, Tami Kim and Chia-Jung Tsay
We investigate whether organizations can create value by introducing visual transparency between consumers and producers. Although operational transparency has been shown to improve consumer perceptions of service value, existing theory posits that increased contact... View Details
Keywords: Operational Transparency; Service Management; Production Management; Organizational Performance; Behavioral Operations; Service Operations; Service Delivery; Consumer Behavior; Labor; Organizational Design; Operations; Service Industry; United States; Kenya
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  • 05 Nov 2013
  • First Look

First Look: November 5

as this increases the utility they derive from the service, but they incur disutility from information disclosure. This, in turn, benefits the firm providing an additional source of revenue, but reduces consumer demand for the service. We... View Details
Keywords: Sean Silverthorne
  • 01 Feb 2001
  • News

Drilling Down

such a demanding yet fascinating field of research, whether the subject of study is a single deal or the entire industry's movements. "There are many interrelationships that involve economic, political, and human factors," comments... View Details
Keywords: Hanna, Julia; Matthew R. Simmons; Oil and Gas Extraction; Mining; Natural Gas Distribution; Utilities
  • 01 Jun 2009
  • News

Crisis and Creativity

uses. A slowdown in semiconductor demand post-2001 made it possible for the solar industry to take off by using excess polysilicon and silicon wafers. How to Win. In a downturn, getting to the breakeven point for a new venture and then to... View Details
Keywords: Bhaskar Chakravorti
  • Web

Capitalism and the State (CATS) - Course Catalog

course seeks to explore the theory, history, and state structures of capitalism; examine its manifestations in several national contexts; and understand the ways in which systemic changes to market capitalism are likely to both demand and... View Details