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All HBS Web
(513)
- News (134)
- Research (247)
- Events (1)
- Multimedia (2)
- Faculty Publications (120)
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- 29 Sep 2015
- First Look
September 29, 2015
its installation and customization, no surgical subspecialties besides the congenital heart and transplant surgery groups conducted prospective, patient outcomes measurement, but by 2015, the outcomes of over 1,300 unique patients with...
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Sean Silverthorne
- 02 Nov 2010
- First Look
First Look: November 2, 2010
challenges of a platform landscape that includes significantly varying installed device base sizes, growth rates, application distribution models, and hardware device profiles. Focusing on Apple's market leading iOS platform and "App...
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Sean Silverthorne
- 14 Apr 2008
- Research & Ideas
The Surprising Right Fit for Software Testing
services. IT managers typically find themselves with diverse talents. People in IT are idiosyncratically talented. This case is about putting talent where it is most effective." Companies with in-house talent tend to focus on the more creative tasks of writing and...
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- 16 Mar 2010
- First Look
First Look: March 16
learns that the most profitable 1% of the division's customers generate 100% of profits, and that two of the division's largest customers lose 50% of profits. The division has just finished a project to install a time-driven...
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Martha Lagace
- 12 Aug 2008
- First Look
First Look: August 12, 2008
September 2003 by PCCW (Hong Kong's largest telecommunications operator), NOW TV had swiftly become the world's most successful commercial IPTV deployment. By the end of June 2007, the service had an installed subscriber base of almost...
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Sean Silverthorne
- 05 Apr 2011
- First Look
First Look: April 5
multiple ways and installing reward and recognition programs. It also establishes new programs to align the extensive networks of suppliers and dealers to the strategy. But after a sharp decline in sales triggered by the global financial...
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Sean Silverthorne
- 13 May 2014
- First Look
First Look: May 13
School Case 614-056 BGI: Data-driven Research BGI has the largest installed gene-sequencing capacity in the world, and to Zhang Gengyun, general manager of the Life Sciences Division, this represented an opportunity to apply his training...
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Sean Silverthorne
- 06 Dec 2011
- First Look
First Look: Dec. 6
2008, the company switched gears and began offering solar installations to local residential customers. Aided by favorable regulatory changes and a consumer financing partnership, Verengo's solar business took off and became the company's...
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Sean Silverthorne
- 21 Jan 2009
- First Look
First Look: January 21, 2009
how much to bid for the loans. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=209088 The Suzlon Edge Harvard Business School Case 708-051 With prices of oil, coal and gas at historically high levels, the wind...
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Martha Lagace
- 21 Jan 2014
- First Look
First Look: January 21
existing methods such as including observed covariates, random effects, or fixed effects. We then apply the latent space approach to identify social influence on installation of mobile apps in a social network. We find that peer influence...
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Sean Silverthorne
- 30 Sep 2002
- Research & Ideas
Use the Psychology of Pricing To Keep Customers Returning
in the subsequent periods. Pricing in installments is one way they can do this. In the case of the country club, I might advise that dues be billed in the middle of the winter when the ability and desire to play golf is low.— John...
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by Manda Mahoney
- 02 Oct 2018
- First Look
New Research and Ideas, October 2, 2018
brazen theft from the American middle class and from every person who aspires to reach it The GOP tax scam is not a vote for an investment in growth or jobs. It is a vote to install a permanent plutocracy in our nation. And it betrays the...
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Dina Gerdeman
- 24 Jul 2019
- Lessons from the Classroom
Can These Business Students Motivate Londoners to Do the Right Thing?
after installing a simple pop-up prompt in the referral system. “Behavioral insights are increasingly being put into practice in the private sector as well. We’ve also worked with companies to use behavioral economics for the social...
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by Dina Gerdeman
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
Loveman, has led a remarkable period of growth by installing service profit chain concepts throughout the organization. These organizations have been able to achieve what we might call SPC.2 by creating "owners" out of both...
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by Sean Silverthorne
- 17 Mar 2009
- First Look
First Look: March 17, 2009
http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=409017 Linux vs. Windows Harvard Business School Case 707-465 As of 2006, Microsoft is finding that its dominant position in client and server operating systems is under attack from...
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Martha Lagace
- 28 Apr 2009
- First Look
First Look: April 28, 2009
its own installed base, and how to mobilize partners to offer Vista-compatible systems. Purchase this case: http://hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=909038 Yahoo! in China (A) Harvard Business School Case 609-051 In 2007...
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Martha Lagace
- 17 Apr 2012
- First Look
First Look: April 17
involved in the decision of whether or not to install refrigerator doors in the grocery section of its stores. While the energy savings and reduced carbon emissions are relatively clear and easy to measure, the impact on customers and...
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Carmen Nobel
- 12 Oct 1999
- Research & Ideas
Throwing Your Opponent: Strategies for the Internet Age
difficulty responding to its plan to position itself as the only company whose technology supported the entire installed base of operating systems, including those for the Macintosh and old versions of Windows and Unix. The momentous...
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by Daniel Penrice
- 10 May 2016
- First Look
May 10, 2016
the Challenges of Distributed Generation American Electric Power, like most utilities in the U.S. is currently exposed to distributed generation and the problem of net-metering. Solar installations in particular have been heavily...
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Carmen Nobel
- 23 Mar 2010
- First Look
First Look: March 23
constant marginal costs, there is never a pure-strategy solution where the lower-quality B firm obtains positive market share. We also consider the case where A obtains revenue from follow-on sales, as might arise when A expects to make upgrade sales to an View Details
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Martha Lagace