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- All HBS Web (289)
- Faculty Publications (115)
- 28 Sep 2015
- Research & Ideas
Six Lessons from Mobile Money Ventures in Developing Countries
Telesom ZAAD initially made mobile money services free and managers focused on customer acquisition and training employees to effectively explain the service to prospective customers. In addition to gaining indirect revenue from a...
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- 23 May 2000
- Research & Ideas
The Emerging Art of Negotiation
The first group is more likely to resort to competition and problem solving in the negotiation, while the second prefers more indirect means of arriving at a solution. Less research attention to date has addressed three other important...
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by Martha Lagace
- 01 Mar 2019
- News
Alumni and Faculty Books for March 2019
mentoring successful cleantech companies. Some highlights: Why there is no such thing as cleantech, there is only money; Avoiding the cleantech fallacy; Pre-marketing your product to avoid problems later; Prioritizing your prospects quantitatively; Finding and managing...
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- 05 Dec 2007
- Sharpening Your Skills
Sharpening Your Skills: Managing Marketing
line. Key concepts include: In multisided markets, some customers contribute to a company's bottom line directly while others contribute indirect benefits, which are more difficult to calculate. Businesses must be able to assess the value...
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- 23 Sep 2024
- Blog Post
2024 Summer Internships in Business & Environment
reporting and requires emissions be allocated to products rather than simply reported at an organizational level. This approach is specifically designed to track the carbon released as products move through the value chain, a critical feature as View Details
- 15 Jan 2007
- Research & Ideas
The Business of Free Software
dynamics that are less investment-oriented than a traditional deal and more oriented toward indirect tools to make money." The Payoff Sometimes the strategies software companies employ are so complex that it isn't immediately evident...
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- 21 Jul 2015
- First Look
First Look: July 21, 2015
downstream (to customer industries) and that there is a tight relationship between the direct impact of a shock and the magnitudes of the downstream and the upstream indirect effects. We then investigate the short-run propagation of four...
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Sean Silverthorne
- Web
Launching Tech Ventures - Course Catalog
indirect selling efforts and at what phase in the startup's lifecycle should each be employed? How can founders themselves be the most effective sales engine for an early-stage company, even though it clearly does not scale as a go to...
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- 30 Aug 2016
- First Look
August 30, 2016
coupling predict IT agility—defined as the cost of making changes to software applications. The measure of coupling that best predicts agility is one that captures all direct and indirect connections between components (i.e., it captures...
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Carmen Nobel
- 30 Sep 2008
- First Look
First Look: September 30, 2008
http://papers.nber.org/papers/w14302 The Effect of Labor on Profitability: The Role of Quality Author:Zeynep Ton Abstract Determining staffing levels is an important decision in retail operations. While the costs of increasing labor are obvious and easy to measure, the...
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Martha Lagace
- 30 Oct 2005
- Research & Ideas
Tuning Jobs to Fit Your Company
lower level. Finally, executives can use accounting and control systems to adjust the span of influence. For example, the span will be wider for managers who are forced to bear the burden of indirect cost allocations generated by other...
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by Robert Simons
- 22 Apr 2015
- Op-Ed
Reforming Greece: Myths and Truths
10 on whether "Public finances are being efficiently managed." Indicatively, although the Greek government increased taxes across the board both collected indirect tax revenues and collected social security contributions as a...
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by George Serafeim
- 10 Dec 2012
- Research & Ideas
Why We Blab Our Intimate Secrets on Facebook
survey. (Looking at pictures of endangered Acadian redfish and Atlantic halibut had no effect.) Indirect Questions The researchers also showed that people are likely to share information online if a personal question comes at them in a...
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by Carmen Nobel
- 03 Dec 2007
- Research & Ideas
Authenticity over Exaggeration: The New Rule in Advertising
Media Wise That sort of approach isn't possible in today's media-rich world—and probably wouldn't be very effective anyway. "It's more like the Vietnam War now," Deighton continues. "The ideas have to belong to the people you're attempting to engage with, and that's...
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- 04 Aug 2009
- First Look
First Look: August 4
benefits are often indirect and not immediately felt. One benefit of increased labor is improved quality. The objective of this paper is to examine the effect of labor on profitability through its impact on quality. I examine both...
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Martha Lagace
- 05 Jan 2010
- First Look
First Look: January 5
effects (on the low bidder) and indirect effects (on others), and we show that most of the incremental revenue from setting reserve price optimally comes from indirect effects. Download the paper:...
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Martha Lagace
- 12 Aug 2008
- Op-Ed
Google-Yahoo Ad Deal is Bad for Online Advertising
take the next-to-last slot. In Internet Advertising and the Generalized Second Price Auction 2 my coauthors and I develop this envy-free condition. In Optimal Auction Design in a Multi-unit Environment 3 my coauthor and I demonstrate that when a search engine raises...
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- 01 Oct 2020
- What Do You Think?
Are CEOs the Wrong Leaders for Stakeholder Capitalism?
within a set of constraints, both direct and indirect (For example) (A) recent Labor Department proposed rule just reiterated that the duty of (ERISA retirement) plan fiduciaries is to maximize investment returns.” Rather than hold CEOs...
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by James Heskett
- 05 Dec 2013
- What Do You Think?
Is Walmart Defying Economic Gravity?
of very large challenges, including that of how to grow a nearly half-trillion-dollar organization charged with everything from bribery in its Mexican operation to discrimination in its labor policies, and blamed for low wages and reliance on View Details
- 15 Feb 2011
- First Look
First Look: Feb. 15
employee learns her performance falls in the bottom of her group) leads to improvements in employees' performance, while direct positive feedback does not significantly impact performance. Furthermore, indirect negative feedback (e.g.,...
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Sean Silverthorne