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- Faculty Publications (80)
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- All HBS Web (504)
- Faculty Publications (80)
- 06 Sep 2004
- Research & Ideas
The Innovator’s Battle Plan
leaving low-end markets. Think about the battle between AT&T and MCI. MCI grew without real interference from AT&T for a few years. But AT&T eventually had to respond to MCI. AT&T's business model depended on amortizing large View Details
- 05 Sep 2019
- Sharpening Your Skills
Making the Right Technical Hire
If I had a nickel for every time I get an email or text asking if I know any full stack developers for hire, I could cover the cost of my next trip to San Francisco. I’m also struck by the number of founders who say they’re raising more...
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- 17 Jun 2015
- Lessons from the Classroom
Excellence Comes From Saying No
and harder and harder. To break out of that you don't need any more capability, but you do need enormous courage to say, if I am going to be really good at something, I am going to be bad at something else. If I am going to compete on View Details
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by Michael Blanding
- 28 Oct 2014
- First Look
First Look: October 28
increase reported revenues, matching the third-party estimate when provided. Firms also increase reported costs by 96 cents for every dollar of revenue adjustment, resulting in minor increases in total tax collection. Download working...
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Carmen Nobel
- 20 Nov 2012
- First Look
First Look: November 20
advertising agency services and the slow pace of change over several decades. We model an agency's decision as a tradeoff between the fixed cost to the advertiser of establishing a relationship with an...
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Sean Silverthorne
- 24 Jun 2021
- Blog Post
Celebrating the Past, Crafting the Future Part 2: The First HBS/HKS Class
Soo Current role: Chief People Officer, Stitch Fix Jevan Soo came to HBS and HKS with a goal of using his degree to build a career in human capital. As the Chief People Officer at Stitch Fix, a company with over 8,000 employees, he is...
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- 01 May 2017
- Research & Ideas
Bad At Your Job? Maybe It's the Job’s Fault
should be honest when answering these questions if they want to figure out how to fix a job. Their answers will vary from job to job and organization to organization, depending largely on the goals of a particular position in relation to...
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by Dina Gerdeman
- 02 Apr 2013
- First Look
First Look: April 2
profits of competing platforms in a market of fixed size are decreasing in the fraction of sophisticated users. When market expansion is introduced, the fraction of sophisticated users that maximizes competing platforms' profits may be...
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Sean Silverthorne
- 02 Aug 2021
- Research & Ideas
What If Closing the Wage Gap Means Everyone Earns Less?
more union workers experienced a 1.5 percent drop in wages over the same period—even though in both cases employment numbers remained unchanged. At firms with unions, the company negotiates with union representatives first to create a View Details
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by Avery Forman
- 22 Feb 2022
- News
New Urban Order
what assets to protect and which people to move? We all hope Al Gore and Greta Thunberg fix everything, but if they don’t, then homeowners, businesses, universities, and governments will have to do something.” If the pandemic laid bare...
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Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by;
energy;
environment;
sustainability;
entrepreneurship;
Transit and Ground Passenger Transportation;
Transportation;
Water, Sewage and Supply Systems;
Utilities;
Construction of Buildings;
Construction;
Waste Management and Remediation Services;
Corporate Services
- 10 Feb 2003
- Research & Ideas
Commodity Busters: Be a Price Maker, Not a Price Taker
more than it charged light users. The original basis for pricing telephone service, including both a fixed monthly charge and a usage charge, represents the same kind of thinking. The person who chose to price advertising services as 15...
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by Benson P. Shapiro
- 30 Mar 2018
- What Do You Think?
What Should Mark Zuckerberg Do?
who don’t realize there is a cost for Facebook’s “free” service. Miki Saxon recalled that “Tim Cook once said, ‘If it’s free, then you are the product.’ It seems that Americans are just waking up to that fact ” Malcolm Harper commented,...
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- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
achieving the complete elimination of all waste in pursuit of the most efficient methods.” The system is based on two principles: automation with a human touch, and each process producing only what is needed for the next process in a continuous flow. According to...
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- 01 Dec 2022
- News
Singing to the Corn
Corn likes people. It benefits from human contact, when it’s thinned out and hand-pollinated, explains Taylor Keen (MPA 1996/ MBA 1997). Corn thrives when sung to and spoken to—something Keen does in the language of his mother’s Omaha Tribe, where he is known as Bison...
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- 12 Nov 2021
- News
Alumni Business Leaders on Confronting the Climate Change Challenge
Business Change and Adaptation BIO The environment needs fixing — but by whom? At the onset of the COVID pandemic, a narrative emerged that, as we would pass through the experience of it “everything would change,” this without much...
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- Web
2024 Reunion Presentations - Alumni
of problems. Fortunately, entrepreneurs view problems as opportunities. In this talk, Baker Foundation Professor Bill Sahlman will focus on entrepreneurial actors trying to deliver better health and education outcomes at a lower cost and...
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- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
one’s pre-tenure years when the opportunity cost of time seems especially high,” he writes. Colleague David A. Moss concurs. “The first priority should always be to identify truly important problems to work on,” says Moss, the Paul Whiton...
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- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
not an option, this process helped companies share implementation costs and leverage each other’s competencies to discover new ways of doing things. Some companies took more extreme measures to support their ecosystem, for example...
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- 03 Sep 2020
- Op-Ed
Why American Health Care Needs Its Own SEC
medicine. They do not know if they received good value for the money. Partially as a result of this lack of transparency, increases in employers’ health care costs have outstripped inflation and workers’ wage increases for decades....
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- 13 Aug 2024
- Research & Ideas
Why Companies Shouldn't Delay Software Updates—Even After CrowdStrike's Flaw
disclosed and a fix was available, the research says. Is it all about costs? The authors found evidence that one of the main drivers of the delays are the costs associated with software updates, both in...
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