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- Faculty Publications (95)
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- All HBS Web (595)
- Faculty Publications (95)
- 16 Mar 2009
- Research & Ideas
When the Internet Runs Out of IP Addresses
problem? A: IPv6 offers important benefits. In particular, if all networks ran IPv6, there would be plenty of addresses for everyone, and we'd have no further address shortage. But it's difficult to get from here to there. Right now,... View Details
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
When the customer says "jump," they ask "how high?" They offer additional product features and services to their customers, but fail to receive prices that cover the costs for these additional features and services.... View Details
Keywords: by Robert S. Kaplan
- Web
Social Enterprise - Faculty & Research
The political perspective we develop contributes to organizational theory by showing (a) the importance of government signaling as a mechanism of political influence, (b) how different types of dependency on the government expose firms to... View Details
- 09 Dec 2014
- First Look
First Look: December 9
The data show a statistically significant drop in cumulative abnormal returns for Brazilian firms following capital control announcements. Large firms and the largest exporting firms appear less negatively affected compared to... View Details
Keywords: Sean Silverthorne
- 20 Dec 2016
- First Look
December 20, 2016
shrouding risk. We find four empirical results consistent with this view. First, we show that structured products with complex payoff formulas offer higher headline rates, and that they more frequently expose investors to a complete loss... View Details
Keywords: Carmen Nobel
- 03 Jul 2018
- First Look
New Research and Ideas, July 3, 2018
emerging economies. However, microlevel product development processes in these economies are relatively unexplored, and the mechanisms by which the emerging economy context might affect such processes are still unclear. In this paper, we... View Details
Keywords: Dina Gerdeman
- 28 May 2013
- First Look
First Look: May 28
independent views on public boards in a sample of Chinese firms. First, we ask why independent directors dissent, i.e., how they justify such dissent to public investors. We find that when independent directors dissent, they tend to offer... View Details
Keywords: Sean Silverthorne
- 01 Sep 2023
- News
Alumni and Faculty Books
meaning from our work; we bring meaning to our work.” Relating his extensive past in high-ranking executive roles, Rowan offers the reader the opportunity to ponder new perspectives and see business as a chance to serve God by... View Details
- 01 Sep 2009
- First Look
First Look: September 1
forces. Download the paper from SSRN ($5): http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1413775 Repetition of Interaction and Learning: An Experimental Analysis Authors:Bradley R. Staats, Francesca Gino, and Gary P. Pisano Abstract The learning curve is used to... View Details
Keywords: Martha Lagace
- 11 Mar 2014
- First Look
First Look: March 11
our sample). August 2013 Marketing Letters To Groupon or Not to Groupon: The Profitability of Deep Discounts By: Edelman, Benjamin, Sonia Jaffe, and Scott Duke Kominers Abstract—We examine the profitability and implications of online discount vouchers, a relatively new... View Details
Keywords: Sean Silverthorne
- 11 Apr 2024
- Blog Post
Climate Stories: Water Series - Episode #17: Leni Peterson Redondo (HBS MS/MBA 2023), Founder & CEO of Celeste
compounded by the effects of climate change.” This past February, NPR offered additional explanations for Mexico City’s water crisis: “The reservoirs that supply around 20% of water to the city's 22 million residents are drying up. They... View Details
- 20 Jan 2022
- Op-Ed
3 Steps to Help Companies Rebuild Trust During the Pandemic
found that the most effective apologies acknowledged responsibility, explained why the action happened, and offered to fix the damage. Be transparent with employees. Provide the context around why a decision was made, the alternatives... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
- 31 Mar 2023
- Research & Ideas
Can a ‘Basic Bundle’ of Health Insurance Cure Coverage Gaps and Spur Innovation?
uncompensated care per year and requiring $11 billion in publicly funded grants for community health centers. The researchers propose offering everyone a basic bundle of health insurance, an approach that has worked for other high-income... View Details
- 04 Dec 2012
- First Look
First Look: December 4
are incompatible mediated the relationship between ambient cultural disharmony and creativity. Alternative mechanisms such as negative affect and cognitive disruption were not viable mediators. Although ambient cultural disharmony... View Details
Keywords: Carmen Nobel
- 28 Apr 2003
- Research & Ideas
Supply Chain Risk: Deal With It
Back in the early 1990s, managers of U.S. companies were justifiably proud of the well-oiled machines they'd made of their supply chains. Over the previous fifteen to twenty years, they'd wrung costs from the mechanisms and processes by... View Details
Keywords: by David Stauffer
- 12 Dec 2017
- First Look
New Research and Ideas, December 12, 2017
in common? Why do their extraordinary stories continue to amaze and inspire? In delivering the answers to those questions, I offer a remarkable template by which to judge those in our own time to whom the public has given its trust. The... View Details
Keywords: Sean Silverthorne
- 31 Jul 2012
- First Look
First Look: July 31
peers. Qualitative data offer insights into the social identification processes underlying demographic similarity effects on turnover and promotion in professional service organizations. Working PapersLearning from My Success and from... View Details
Keywords: Carmen Nobel
- 01 Feb 2010
- Research & Ideas
The ‘Luxury Prime’: How Luxury Changes People
bonuses for themselves. One commonly proffered explanation is that these executives lack a moral compass, leading them to care only about themselves to the extent of hurting others. Our findings offer another perspective—the fact that... View Details
Keywords: by Sarah Jane Gilbert
- 18 May 2016
- Research & Ideas
Unethical Amnesia: Why We Tend to Forget Our Own Bad Behavior
General Alberto Gonzales reportedly offered some variant of “I don’t recall” more than 60 times. “Unethical amnesia is a self-defense mechanism that people use to alleviate the dissonance they experience... View Details
Keywords: by Carmen Nobel
- 06 Aug 2021
- Book
Steve Jobs and the Rise of the Celebrity CEO
cruelty who remakes the industry and in some cases society." “There were charismatic business leaders in the 1950s and 1960s, just as there are CEOs today who are not charismatic,” writes Tedlow. “We are describing a general tendency away from the CEO as the chief... View Details
Keywords: by Dina Gerdeman