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Show Results For
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All HBS Web
(1,421)
- People (17)
- News (568)
- Research (416)
- Events (3)
- Multimedia (1)
- Faculty Publications (243)
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- 15 Mar 2016
- First Look
March 15, 2016
examples—GE, Mahindra & Mahindra, Hasbro, IBM, United Rentals, and Tata Consultancy Services—and testimonies of leaders who have successfully used this framework, this book solves once and for all the practical dilemma of how to align...
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- 30 May 2005
- Research & Ideas
Six Steps for Making Your Threat Credible
threat lack credibility, but you also have no way of changing course if the situation becomes dire. 3. Visibly incur sunk costs Suppose you are negotiating with a consulting firm to renew its contract to provide information technology...
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by Deepak Malhotra
- 25 Oct 2020
- Research & Ideas
The Dark Side of Fintech Borrowing
fintech lenders harvest deeper insight into those borrowers that banks typically reject after running a standard credit check. Fintech lenders claim to consult additional metrics like utility bills or rent payments to identify...
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- March 2000 (Revised August 2000)
- Case
Ethan Berman at RiskMetrics Group (A)
Ethan Berman, CEO of J.P. Morgan's risk management spinoff, has grown RiskMetrics Group (RMG) from a small team of 30 to a 70-person firm contemplating an IPO. Along the way, the consensus-based decision-making process that he espoused started to prove unwieldy; his...
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Organizational Change and Adaptation;
Management Style;
Business Growth and Maturation;
Decision Making;
Service Industry;
Service Industry
Ibarra, Herminia M., and Gillian Morris. "Ethan Berman at RiskMetrics Group (A)." Harvard Business School Case 400-066, March 2000. (Revised August 2000.)
- 06 Mar 2006
- Research & Ideas
Four Strategies for Making Concessions
something in return for your concession, try to explicitly—but diplomatically—demand reciprocity. For example, consider the following negotiation between an IT services firm and a client. The client suggests that the IT firm's cost...
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by Deepak Malhotra
- 11 Aug 2003
- Research & Ideas
Why Budgeting Kills Your Company
keep a tight rein on costs—but the dynamics of the budgeting process often undermine this effort. "In tough times like these, any significant real cost growth feels imprudent and is hard to justify for most businesses," writes Mike Baxter, a partner in the...
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by Loren Gary
- 13 Mar 2023
- Research & Ideas
The Power of Personal Connections: How Shared Experiences Boost Performance
through those ties and may take pride in a reputation for a higher standard of performance when observed by a valued peer, the researchers note. In some ways, analogous effects may be observed in customer service in other professions and...
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- April 2002
- Case
Pallotta TeamWorks
By: Allen S. Grossman and Elizabeth Kind
Pallotta Team Works is a for-profit, privately owned company that produces multiday fundraising events for nonprofit organizations. Dan Pallotta, the 40-year-old CEO, founded the enterprise in 1992. The company has grown rapidly, having raised over $200 million for...
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Keywords:
For-Profit Firms;
Business Model;
Nonprofit Organizations;
Philanthropy and Charitable Giving;
Social Marketing;
Marketing Strategy;
Service Industry;
Service Industry;
United States
Grossman, Allen S., and Elizabeth Kind. "Pallotta TeamWorks." Harvard Business School Case 302-089, April 2002.
- 16 Apr 2020
- Research & Ideas
Has COVID-19 Broken the Global Value Chain?
the global value chain, and what more might we expect? Laura Alfaro and Ester Faia: In 2012, a survey by the World Economic Forum and [the consulting firm] Accenture, devoted to assess the risk of a disruption in the global supply chain,...
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by Sean Silverthorne
- 30 Mar 2018
- What Do You Think?
What Should Mark Zuckerberg Do?
most memorably: “I find myself in a Claude Rains Casablanca moment here: ‘I’m shocked, shocked to find that FB and others are making money off my data when they give me their services for free.’” But “shocked” or not, reality probably...
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- 09 Jun 2008
- Lessons from the Classroom
Monetizing IP: The Executive’s Challenge
Model-Linker to the open source community to help the Linux community write software to connect Linux with Hewlett-Packard's RISC computer architecture. This strategy is similar to giving away the razor (the released code) to sell more razor blades (the related View Details
- 13 Nov 2019
- Research & Ideas
Don't Turn Your Marketing Function Over to AI Just Yet
how new products or services would perform at various prices or with different characteristics. The machine learning algorithms that might power such a device are, at least for now, incapable of producing such promising results. But what...
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by Kristen Senz
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
Richard L. Nolan are professors at Harvard Business School while Shannon O'Donnell is a consultant with Cutter Consortium's Innovation Practice and a PhD fellow at Copenhagen Business School. The three teamed up via email for the...
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by Martha Lagace
- 14 Jul 2003
- Research & Ideas
Understaffed and Overworked: What Now?
accomplish," he says. The toughest thing for most people is initiating this type of discussion, DeLong continues. In his work with professional service firms, he's found that many people would rather work 80 hours per week than hold...
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by Paul Michelman
- 02 Aug 2016
- First Look
August 2, 2016
management team, supported by an external consulting firm, introduced a series of aggressive cost-cutting measures that resulted in a downsizing of the workforce, and impacted some distinctive features of the View Details
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Sean Silverthorne
- 16 May 2000
- Research & Ideas
Getting the Message: How the Internet is Changing Advertising
expert who has studied advertising for forty years, believes the future of Internet advertising depends on improvements in technology. "We won't really understand the full potential of Internet advertising until broadband service...
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by Susan Young
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
solutions such as the construction of mobile COVID test units with medical teams, which have so far tested over 60,000 people. The design was donated to 10 hospitals and is now also available for free online. Case 2: Leverage and protect your clients ITCleaning is an...
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- 31 Aug 2020
- What Do You Think?
Why Don’t More Organizations Understand the Power of Diversity and Inclusion?
correlation vs. cause and effect. As commenter Diogenes put it, “Prove with a cogent methodology that racial and gender diversity lead to greater profitability. Prove causation, not correlation (which studies to date primarily by View Details
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by James Heskett
- 04 Nov 2013
- Research & Ideas
The Real Cost of Bribery
payment, how it was detected, and the way the firm responded to the bribe after it was uncovered. To test the hypothesis, Serafeim evaluated data from the forensic services practice of PricewaterhouseCoopers, which provides global View Details
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by Carmen Nobel
- 26 Mar 2006
- Research & Ideas
The Office of Strategy Management
surrounding the success that organizations have in executing strategy is low. Our article, "The Office of Strategy Management," using data from a Bain Consulting study, notes that seven out of eight companies in a global sample...
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by Martha Lagace