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- All HBS Web (402)
- Faculty Publications (58)
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- 27 Jan 2015
- First Look
First Look: January 27
that agents experience reduced demand for service failures due to stockouts, but not for service failures due to network downtime, suggesting that consumers differentially ascribe responsibility for service failure based on the type of... View Details
Keywords: Sean Silverthorne
- 11 Mar 2014
- First Look
First Look: March 11
future aggregate commission payments across brokerage firms; that these votes are responsive to actions that brokerage-house analysts take to communicate with client investors; and that brokerage firms use... View Details
Keywords: Sean Silverthorne
- 30 Oct 2018
- First Look
New Research and Ideas, October 30, 2018
that were more responsible and sustainable as well as how these strategies have faced constraints, trade-offs, and challenges of legitimacy. The industries covered range from sustainable finance and solar energy to organic food and wine,... View Details
Keywords: Dina Gerdeman
- 10 Apr 2012
- First Look
First Look: April 10
technologies, culture, and aspirations. The more generically inclined the team becomes, the more concerned the client grows, which turns up the pressure and pushes the team even further down the generic road. But forewarned is forearmed.... View Details
Keywords: Carmen Nobel
- 07 Feb 2012
- First Look
First Look: February 7
responsibility for formulating the energy strategy-and thus the Russia policy-for essentially all of Europe? The resolutions of these two puzzles are, I show, interlinked; they also demand theoretical innovation. With several case... View Details
Keywords: Sean Silverthorne
- 10 Apr 2007
- First Look
First Look: April 10, 2007
anchoring, and loss aversion is key to generating returns on the investment side and educating clients on the advisory side. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=207084 Board of Directors of... View Details
Keywords: Martha Lagace
- 05 Feb 2019
- First Look
New Research and Ideas, February 5, 2019
facility in St. Louis, Missouri. Survey responses show that immigrants value networking capabilities in CIC more than natives, and the networks developed by immigrants at CIC tend to be larger. Immigrants report substantially greater... View Details
Keywords: Dina Gerdeman
- 05 Jan 2010
- First Look
First Look: January 5
founding partners responsible for a group of 25-30 engineers. This initiative was very successful, but the firm then found itself with a lack of leadership skills at all levels of the organization to manage a company of a much larger... View Details
Keywords: Martha Lagace
- 18 Aug 2009
- First Look
First Look: August 18
characteristics of the clients of their institutional shareholders indicates that "dividend-averse" institutions are significantly less likely to hold shares in firms with larger dividend payouts. This relation between the tax... View Details
Keywords: Martha Lagace
- 26 Nov 2007
- Research & Ideas
Best Practices of Global Innovators
client and project context. Leading firms recognize this is not effective and so insist on greater staff continuity. While expensive in the near term, the long-term payoff is deemed worthwhile. Leading firms also pay greater attention to... View Details
Keywords: by Sean Silverthorne
- 14 Nov 2007
- First Look
First Look: November 14, 2007
administrative background for the other two cases. This case deals with the problems facing the head of a start-up division responsible for developing and bringing to market a new product based on technology deemed very important to the... View Details
Keywords: Martha Lagace
- 28 Aug 2012
- First Look
First Look: August 28
R. Eisenmann, Sarah Dillard, Katharine Nevins, and Puja RamaniHarvard Business School Note 812-107 Describes the role of business development (BD) managers in technology companies, detailing the following: 1) BD managers' key View Details
Keywords: Sean Silverthorne
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
provide insights into why and how investors use reported environmental, social, and governance (ESG) information. Relevance to investment performance is the most frequent motivation for use of ESG data followed by client demand and... View Details
Keywords: Sean Silverthorne
- 28 Jan 2014
- First Look
First Look: January 28
that suggest that the Act has produced financial reporting benefits. While the direct costs of the Act were substantial and fell disproportionately on smaller companies, costs have fallen over time and in response to changes in its... View Details
Keywords: Sean Silverthorne
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
employees in Sweden were. Russ Fradin, of Hewitt Associates, said that early in his tenure he spent three-quarters of his time going around. I think he met with 72 clients in the first 100 days, just hearing what they had to say. Making... View Details
Keywords: by Martha Lagace
- 10 Sep 2007
- Research & Ideas
High Note: Managing the Medici String Quartet
major design firm in Europe. Business school students, I think, have a tendency to say that a firm's employees should be more "customer-oriented." Our design case was about the designers not wanting to show an idea to clients... View Details
- 04 Dec 2012
- First Look
First Look: December 4
behavior, we find that the effect of monetary incentives on carbon emissions is mitigated when these incentives are provided to employees with formally assigned responsibility for environmental performance. Furthermore, by employing a... View Details
Keywords: Carmen Nobel