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- Faculty Publications (130)
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- All HBS Web (445)
- Faculty Publications (130)
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
needs worldwide. JLL saw this as an opportunity to develop integrated solutions that would (1) serve other global corporate clients and (2) develop capabilities in terms of both global View Details
- 19 Jul 2011
- First Look
First Look: July 19
related activities). We consider whether there are similar benefits to related diversification within an operating unit and examine the mechanism that generates these benefits. Using the empirical context of cardiovascular care within...
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Sean Silverthorne
- Web
Behavioral Finance & Financial Stability
sentiment in the US stock market More Info Leverage and the Beta Anomaly By: Malcolm P. Baker & Jeffrey Wurgler AUG 2020 Baker, Hoeyer, and Wurgler propose a simple tradeoff theory to explain the well-known...
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- 23 Nov 2020
- Research & Ideas
COVID Was Supposed to Increase Bankruptcies. Instead, They've Gone Down.
continued to stay at levels 20 percent to 30 percent below last year through August. The lower levels are evidence that this isn’t a typical recession, the authors report. The historical relationship between unemployment claims View Details
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by Rachel Layne
- 29 Nov 2021
- Research & Ideas
How Bonuses Get Employees to Choose Work Over Family
When your boss asks you to meet with clients for last-minute drinks, are you tempted to clear your calendar, even if it means missing your child’s piano recital? If so, you’re among the many professionals who tend to prioritize...
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by Rachel Kim Raczka
- 22 Jul 2002
- Research & Ideas
Is Performance-Based Pricing the Right Price for You?
Because pricing is such a difficult and complex arena, it has confounded sales and marketing executives and scholars for centuries. In no other marketing element is the...
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- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
your agent may not be enough. For example, top executive pay attorney Joe Bachelder once took his client aside after the first negotiating session. The board had selected his View Details
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by Martha Lagace
- 10 Jan 2023
- Op-Ed
Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage
things here?” It is in this neutral zone where we are truly able to start our transition to a new beginning. With this neutral zone in mind, I encourage my clients to take a moment—even if it’s just an afternoon—to consider the impact of...
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by Julia Austin
- 08 Nov 2016
- First Look
November 8, 2016
also consider the relationship of these outcomes to the immigrants’ age at arrival to the United States. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51811 2016 Experiences in Liberal Arts View Details
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Sean Silverthorne
- Web
Business History - Faculty & Research
argue that an important, but so far neglected, factor was a developing market for innovation and a patent attorney system that was conducive to rapid technical change. We support our hypothesis using patent...
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- 11 Sep 2012
- First Look
First Look: September 11
story-one located far from the factory floor. Can Wages Buy Honesty? The Relationship Between Relative Wages and Employee Theft Authors:Tatiana Sandino and C. X. Chen...
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Sean Silverthorne
- Web
Leadership - Faculty & Research
organizations' behaviors in a given industry or sector, to efforts to change behaviors throughout a country, region, or even the world. Addressing the issue of power and influence in society in an MBA classroom is critical, especially at...
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- Web
Technology & Innovation - Faculty & Research
relationships with their partners they had come to depend on? Keywords: Business Model ; Business Organization ; Decisions ; Business Strategy ; Competition ; Business History ; Collaborative Innovation and...
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- 23 Apr 2013
- First Look
First Look: April 23
financial crisis of 2008 laid bare the hidden network of relationships in corporate governance: who owes what to whom, who will stand by whom in times of crisis, what governs the provision of credit when no one seems to have credit. This...
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Sean Silverthorne
- Web
Social Enterprise - Faculty & Research
leadership of James Austin on the importance of collaborative relationships to the success of nonprofits and Allen Grossman and V. Kasturi “Kash” Rangan on new directions in...
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- 06 Mar 2006
- Research & Ideas
Four Strategies for Making Concessions
something in return for your concession, try to explicitly—but diplomatically—demand reciprocity. For example, consider the following negotiation between an IT services firm and a client. The client suggests...
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by Deepak Malhotra
- 24 Jan 2012
- First Look
First Look: Jan. 24
estimates of corruption and study its relationship with organizational ownership. Book: http://www.cmi.no/research/project/?1473=the-international-handbook-on-the-economics-of Knowledge-based Innovation:...
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Sean Silverthorne
- 12 Aug 2020
- Research & Ideas
Why Investors Often Lose When They Sue Their Financial Adviser
Years of bull market bliss gave brokerage clients few reasons to open their account statements—until March. Within one month, stocks in the United States notched their biggest one-day losses—and gains—as mounting fears about COVID-19’s...
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- 30 Aug 2016
- First Look
August 30, 2016
identify specific managerial actions that can improve a firm’s architecture and thereby lower the cost of responding to changing future demands. We address this gap in the literature by exploring the View Details
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Carmen Nobel
- January 2004 (Revised September 2004)
- Background Note
Confidentiality in Settlement Negotiations: Ethics & Law
By: Michael A. Wheeler, Dana Nelson and Gillian Morris
Legal policy has a long history of protecting confidentiality of negotiations that are designed to produce settlement. However, within the past several decades there has been a significant push toward openness. Compelling arguments support confidentiality: It helps...
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Keywords:
Ethics;
Lawsuits and Litigation;
Attorney and Client Relationships;
Policy;
Corporate Disclosure;
Negotiation
Wheeler, Michael A., Dana Nelson, and Gillian Morris. "Confidentiality in Settlement Negotiations: Ethics & Law." Harvard Business School Background Note 904-057, January 2004. (Revised September 2004.)