Publications

21 Nov 2012
Research & Ideas

What Health Care Managers Need to Know--and How to Teach Them

smart about competitive analysis and forging a strategy that considers realities and which way public policy is moving," Herzlinger says. "She must also understand capital markets, group dynamics, and different kinds of leadership." But... View Details

Keywords: by Paul Guttry; Health; Education

01 Jun 2010
News

Rethinking the MBA

skills are very much about the “how,” and accountability and purpose is about the “why.” We’re asking for an expansion from simply the “what” question to the inclusion of the “how” and “why” questions. How would you actually bring these... View Details

Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services; Publishing Industries (except Internet); Information

01 Dec 1996
News

Faculty Symposium Honors McArthur

symposium will be collected and published at a later date. The following is a list of the papers' authors: Business History Professor Thomas K. McCraw and Assistant Professor Nancy F. Koehn Competition and Strategy Professors Adam M.... View Details

Keywords: Daniel Penrice

23 Oct 2015
News

Staples Founder Thomas Stemberg Dies at 66

Keywords: Retail Trade; Retail Trade

24 Aug 2016
Blog Post

Internship In Action

introducing a new operational strategy for a group of sellers. After a few weeks of investigation my manager and I pushed to initiate the launch of this new operational strategy, which has been super cool. After visiting the warehouse and... View Details

Keywords: Consumer Products / Retail

2015
Working Paper

Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud

By: Michael Luca and Georgios Zervas

Consumer reviews are now part of everyday decision-making. Yet, the credibility of these reviews is fundamentally undermined when businesses commit review fraud, creating fake reviews for themselves or their competitors. We investigate the economic incentives to commit... View Details

Keywords: Information; Competition; Internet and the Web; Ethics; Reputation; Social and Collaborative Networks; Retail Industry; Retail Industry

SSRN

Read Now

July 2010 (Revised March 2013)
Case

One Firm One Future at Davis Langdon (A)

By: Robert G. Eccles and Kaitlyn A. Simpson

Senior Partner Rob Smith just led construction consultancy firm Davis Langdon through a major organizational change in Europe and the Middle East. In the past, compensation arrangements had not incentivized partners to collaborate across the firm to serve clients'... View Details

Keywords: Profit Sharing; Global Strategy; Compensation and Benefits; Leading Change; Organizational Change and Adaptation; Partners and Partnerships; Cooperation; Expansion; Consulting Industry; Europe; Middle East

June 2024
Supplement

Zeswitz Music (A)

By: Richard S. Ruback and Royce Yudkoff

Pre-Abstract: Instructors should consider the timing of making videos available to students, as they may reveal key case details.
Abstract: In July of 2013, Randy Shayler (HBS, 2012) acquired Zeswitz Music, a musical instrument rental company based in Reading,... View Details

Keywords: Customer Focus and Relationships; Business Strategy; Acquisition; Revenue; Marketing; Retail Industry; Retail Industry; Pennsylvania

01 Jun 2022
News

Turning Point: Sparking Change

teaching in the MBA program at the University of Chicago, I find myself remembering my own MBA experience and the professors who made such a difference in my life. My retailing professor, Claudine Malone, was exceptional in her teaching... View Details

20 Jan 2010
First Look

First Look: Jan. 20

self-report of a licensee. Self-reporting gives rise to demand for auditing by the licensor or third-party attestation by the licensee. We characterize the optimal royalty contract, accounting system choice by the licensee, and audit View Details

Keywords: Martha Lagace

March 1997 (Revised April 2011)
Case

Gillette Singapore: Managing Global Business Integration on the Ground (A)

By: Rosabeth M. Kanter and Thomas Dretler

The general manager of Gillette Singapore faces issues of managing change during the company's global integration with Parker Pen. View Details

Keywords: Mergers and Acquisitions; Change Management; Multinational Firms and Management; Integration; Retail Industry; Singapore

24 Dec 2013
First Look

First Look: December 24

We contribute to institutional theory by identifying selective disclosure as a corporate symbolic strategy and by revealing how scrutiny and norms limit this symbolic behavior. Download working paper: http://ssrn.com/abstract=1836472... View Details

Keywords: Carmen Nobel

01 Oct 1999
News

Q & A: Jeanne P. Jackson: A New Regime at Banana Republic

and Fortune ranked her among the 50 most powerful women in American business. Business Week said you had "worked magic" at Banana Republic. What has your strategy been? I would love to take the credit for it, but I can't. The changes at... View Details

26 Jul 2016
News

Alumni Capture the Essence of Pokemon GO Craze

locations and retailers to provide ‘real world’ ($) rewards to players.” Many alumni see possibilities and potential in other areas: “Augmented reality can definitely revolutionize e-commerce and mobile-friendly brand apps,” said Ameera... View Details

Keywords: Arts, Entertainment

Web

Innovation and Entrepreneurship - Edwin H. Land & Polaroid | Harvard Business School

Clubs Faculty & Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership... View Details

10 Apr 2007
First Look

First Look: April 10, 2007

School Case 207-084 Following a successful model in Europe, JP Morgan has introduced a set of five U.S. retail mutual funds with an investment philosophy and marketing strategy grounded in behavioral... View Details

Keywords: Martha Lagace

February 2002 (Revised March 2004)
Case

Volvo Trucks (B): Acquisition of RVI

By: Michael E. Porter and Orjan Solvell

Supplements the (A) case. View Details

Keywords: Market Entry and Exit; Competitive Strategy; Five Forces Framework; Truck Transportation; Global Strategy; Globalized Markets and Industries; Retail Industry; Retail Industry; United States; Europe

March 2002 (Revised October 2005)
Case

Apple Computer 2002

By: David B. Yoffie and Yusi Wang

In 1980, Apple was the leader of the personal computer industry, but by 2002 it had suffered heavy losses at the hands of the Wintel camp. This case examines Apple's strategic moves as the PC industry evolves in the 21st century and poses the question: Can Steve Jobs... View Details

Keywords: Growth and Development Strategy; Leadership Style; Information Technology; Supply and Industry; Competitive Advantage; Retail Industry; Retail Industry; California