Filter Results
:
(6,735)
Show Results For
-
All HBS Web
(6,735)
- People (1)
- News (2,441)
- Research (3,655)
- Events (46)
- Multimedia (74)
- Faculty Publications (2,628)
Show Results For
-
All HBS Web
(6,735)
- People (1)
- News (2,441)
- Research (3,655)
- Events (46)
- Multimedia (74)
- Faculty Publications (2,628)
- 04 Sep 2001
- Research & Ideas
Is Government Just Stupid? How Bad Decisions Are Made
regulation of their industry. Their rash behavior will deprive future generations of entire species of nutritious fish. Long-term thinking about intergenerational issues is lacking in this and many other public decision-making arenas....
View Details
- Web
Topics - HBS Working Knowledge
(19) Annual Reports (2) Annuities (1) Arts (2) Asset Management (3) Asset Pricing (4) Assets (11) Attitudes (18) Auctions (4) Balanced Scorecard (11) Banks and Banking (30) Behavioral Finance (7) Behavior...
View Details
- Web
Technology & Operations Management Curriculum - Faculty & Research
Operations Management PhD in Organizational Behavior PhD in Health Policy Management PhD in Business Economics Executive Education Managing Health Care Delivery 27 OCT 2024–04 APR 2025 Program for Leadership Development 03 DEC 2024–27 JUN...
View Details
- Program
OPM Renew
connections through cross-cohort collaboration. Details Broaden your global perspective and entrepreneurial leadership skills Learn how innovative global operators are changing buyer behavior and transforming bold ideas into new products...
View Details
- September 2017 (Revised September 2023)
- Case
Chase Sapphire: Creating a Millennial Cult Brand
By: Shelle Santana, Jill Avery and Christine Snively
The launch of the Chase Sapphire Reserve credit card was enthusiastically received by millennial consumers, a cohort that had previously eluded JPMorgan Chase and its competitors. With the one-year anniversary of the launch approaching, managers are focused on...
View Details
Keywords:
Brand & Product Management;
Product Strategy;
New Product Development;
Credit Card;
Customer Acquisition;
CRM;
Millennials;
Marketing;
Marketing Strategy;
Brands and Branding;
Credit Cards;
Product Development;
Product Launch;
Customer Relationship Management;
Consumer Behavior;
Demographics;
Financial Services Industry;
Service Industry;
Banking Industry;
United States;
North America
Santana, Shelle, Jill Avery, and Christine Snively. "Chase Sapphire: Creating a Millennial Cult Brand." Harvard Business School Case 518-024, September 2017. (Revised September 2023.)
- 16 Apr 2018
- Research & Ideas
Can Consumers Be Saved From Their Misguided Decisions?
health, career—that an industry is evolving around motivating people to be smarter about their choices. The problem: solutions created by these researchers and other behavioral scientists, such as incentives to remind health care shoppers...
View Details
- 01 Nov 2020
- News
Good Leadership Is an Act of Kindness
- 23 Apr 2007
- Research & Ideas
Are Great Teams Less Productive?
discussion, trial and error, and the pursuit of new possibilities in the small groups they directly influence. The other is to work hard to build organizations conducive to extraordinary teamwork and learning behaviors throughout the...
View Details
Keywords:
by Sarah Jane Gilbert
- 12 Apr 2022
- Research & Ideas
Swiping Right: How Data Helped This Online Dating Site Make More Matches
objective criteria such as price or venue. But what happens when emotion fuels the process? Could it increase efficiency and engagement? Edward McFowland III, assistant professor at Harvard Business School, and his coauthors examine this matchmaking View Details
Keywords:
by Kara Baskin
- 2017
- Article
The Energizing Nature of Work Engagement: Toward a New Need-Based Theory of Work Motivation
By: Paul Green, Eli Finkel, Grainne Fitzsimons and Francesca Gino
We present theory suggesting that experiences at work that meet employees’ expectations of need fulfillment drive work engagement. Employees have needs (e.g., a desire to be authentic) and they also have expectations for how their job or their organization will fulfill...
View Details
Keywords:
Needs;
Motivation;
Work Engagement;
Disengagement;
Authenticity;
Self-Expression;
Employees;
Motivation and Incentives;
Behavior;
Human Needs
Green, Paul, Eli Finkel, Grainne Fitzsimons, and Francesca Gino. "The Energizing Nature of Work Engagement: Toward a New Need-Based Theory of Work Motivation." Research in Organizational Behavior 37 (2017): 1–18.
- 08 Oct 2020
- News
Keep Your Weary Workeres Engaged and Motivated
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
engage them? How should firms adjust? What is clear in the COVID-deaccession is that this change in customer behavior is pushing firms into a new “directional reality.” Firms need to adapt to shifting customer wants by engaging a more...
View Details
- 28 Apr 2015
- First Look
First Look: April 28
organization from outside can work less well than having managers develop their own, potentially inferior, performance measures. In this sense, it is the creation of a balanced scorecard, more than actual use, that can change an organization's culture. April 2015...
View Details
Keywords:
Sean Silverthorne
- 30 Nov 2021
- In Practice
What's the Role of Business in Confronting Climate Change?
The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental...
View Details
Keywords:
by Lynn Schenk and Dina Gerdeman
- 05 Jul 2023
- News
GCC Alumni Celebrate Grand Opening of New Club Center
Clubs News Clubs News The HBS Club of the Gulf Cooperation Council recently marked the grand opening of "The House"—a new permanent club headquarters and collaborative space located in Dubai and open to all HBS alumni living in or visiting the Gulf region. According to...
View Details
Keywords:
Margie Kelley
- 29 Oct 2013
- Research & Ideas
Do Employees Work Harder for Higher Pay?
boost his or her motivation. It does—under certain conditions. The evolving field of behavioral economics is challenging the assumption that more money inevitably leads to increased effort. In a recent field study that he conducted along...
View Details
Keywords:
by Chuck Leddy & Harvard Gazette
- 22 Nov 2010
- Research & Ideas
Seven Strategy Questions: A Simple Approach for Better Execution
Along with identifying a primary customer, you must also define your core values in a way that ranks the priority of shareholders, employees, and customers. Value statements that are lists of aspirational behaviors aren't good enough....
View Details
Keywords:
by Robert Simons
- 27 Apr 2016
- Research & Ideas
How the FBI Reinvented Itself After 9/11
Investigation," co-written by HBS colleagues Ranjay Gulati, the Jaime and Josefina Chua Tiampo Professor of Business Administration and head of the Organizational Behavior unit; Ryan L. Raffaelli, an assistant professor in the...
View Details
Keywords:
by Carmen Nobel
- Article
Technology, Identity, and Inertia: Through the Lens of 'The Digital Photography Company'
By: Mary Tripsas
Organizations often experience difficulty when pursuing new technology. Large bodies of research have examined the behavioral, social, and cognitive forces that underlie this phenomenon; however, the role of an organization's identity remains relatively unexplored....
View Details
Keywords:
Change Management;
Disruptive Innovation;
Organizational Culture;
Behavior;
Cognition and Thinking;
Identity;
Perception;
Technology Adoption
Tripsas, Mary. "Technology, Identity, and Inertia: Through the Lens of 'The Digital Photography Company'." Organization Science 20, no. 2 (March–April 2009): 441–460.
- 2016
- Book
Competing Against Luck: The Story of Innovation and Customer Choice
By: Clayton M. Christensen, Taddy Hall, Karen Dillon and David S. Duncan
The foremost authority on innovation and growth presents a path-breaking book every company needs to transform innovation from a game of chance to one in which they develop products and services that customers want to buy and are willing to purchase at a premium price....
View Details
Christensen, Clayton M., Taddy Hall, Karen Dillon, and David S. Duncan. Competing Against Luck: The Story of Innovation and Customer Choice. New York: Harper Business, 2016.