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Show Results For
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All HBS Web
(4,033)
- People (16)
- News (892)
- Research (2,417)
- Events (22)
- Multimedia (47)
- Faculty Publications (1,800)
- 01 Sep 2004
- News
Stiletto Science
feet.” Or, as Hughes described it, “A shoe you can think in.” Hughes is chairman of HBN Shoe, which owns Insolia, a biomechanically correct design that’s built into a heeled shoe and can’t be seen when the shoe is being worn. Nordstrom is currently the only View Details
- Career Coach
Hillary Mann
Hillary Mann (MBA, Babson ’15; University of Michigan ’04) is a Corporate Relations Director who manages relationships with organizations in Consumer Products, Retail & Luxury Goods, Hospitality, Agribusiness, and Sustainability....
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- 27 Nov 2017
- Blog Post
Joining a Start-up: 10 Lessons Along the Way
generalizations on these macro-trends and think top-down, HBS classes like The Entrepreneurial Manager train us to think bottom-up. We learn how to test hypotheses quickly, and how to use new tools to solve old problems. 5. Skills are transferable.I came from the View Details
- 01 Jun 2004
- News
Luxe Redux
markets,” says HBS professor emeritus Walter J. Salmon, a specialist in consumer marketing and retail distribution. He cites “cultural sensitivity” — the ability to know what consumers will want before they know it themselves — as a key...
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Charles E. Merrill
Merrill created the main street brokerage by founding the Merrill-Lynch Company. He was the first investment banker to realize that chain stores would one day dominate retailing and handled underwriting for at least 25 View Details
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Finance
- 26 Jul 2010
- Research & Ideas
Yes, You Can Raise Prices in a Downturn
industry. But research at HBS and other places1 shows that within-industry differences in profitability and returns are typically much greater than across industries. Buffett knows this, investing in "bad" industries like furniture View Details
- 19 Nov 2014
- HBS Case
Marketing Marijuana
a second is, how much will overall demand increase—since, now that it's legal, you'll have people demanding it who wouldn't have demanded it before." Early indications are that demand is there—and growing. Despite tight regulation, between January and July the...
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- Career Coach
Andrea Kimmel
banking prior to HBS and then led to consumer and retail brand marketing and finally to the start-up she began in the childcare industry in 2011 which she has grown to 2 locations and soon to be a franchise. Work Experience: Deutsche...
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- 09 Feb 2012
- Sharpening Your Skills
Sharpening Your Skills: Online Marketing
ever-improving technology, customer loyalty programs are proving extremely popular among retailers—but merchants are not getting all they should out of them. The reason? Professor José Alvarez says retailers need to see customers as...
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- 05 Dec 2013
- What Do You Think?
Is Walmart Defying Economic Gravity?
contributions to put food, including Thanksgiving turkeys, on the tables of their less-fortunate coworkers, regardless of what a cynical outside world might think. The annual employee turnover rate is 70 percent, not especially high for a View Details
- 24 Apr 2006
- Research & Ideas
Managing Alignment as a Process
market. In the 1960s, it added a line of men's casual shoes sold through company-owned retail stores. The 1970s saw a diversification into men's clothing, a new line of business (LOB) that focused on outdoor clothing for work or play. The...
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- 12 Dec 2012
- Research & Ideas
Power to the People: The Unexpected Influence of Small Coalitions
have a natural authority." In retail, Trumbull found more evidence that diffuse groups impact outcome, comparing retail policy in France and Germany. Mom-and-pop stores in both countries have faced the threat of large View Details
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by Kim Girard
- 19 Mar 2008
- Research & Ideas
Finding Success in the Middle of the Market
returns on investment than those pursuing the first two strategies. The woes of once great retailers like Sears Roebuck are cited as evidence. But midfield is critical. It represents the middle of the market, to which one end of the...
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- 30 Jul 2019
- News
Turning Around Tesco
The British-based grocery chain Tesco—the third-largest retailer in the world—recently marked its 100th anniversary with a record-setting, 30-hour dance relay in Wembley Stadium. There were other reasons to celebrate, too: The chain is...
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- 15 May 2012
- News
Finally Finding the Right Fit
Heffernan: From one who's tried on many hats, a tip of the cap to HBS. Photo courtesy Andrew Heffernan As a young man in Dublin, Ireland, Andrew Heffernan (MBA 2006) worked in a variety of summer jobs with the family business, the country’s largest retailer. But View Details
- 01 Dec 1999
- News
New Releases
A Stitch in Time (Second Edition) by Frederick H. Abernathy, John T. Dunlop, Janice H. Hammond, and David Weil (Oxford University Press) Spurred on by advances in information technology, a retailing revolution has been taking place during...
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- 05 Jun 2019
- Research & Ideas
If Your Customers Don't Care What You Charge, What Should You Charge?
An estimated 60 percent of retail gasoline customers return to the same gas station to refuel, without comparison shopping, according to a recent study. Driven by factors such as habit, brand loyalty, switching costs, and search (which...
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- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
Southwest Airlines, for instance, has continued as a legendary US-based service provider since its inception in 1971, IKEA of Sweden has evolved to teach the world’s retailers about the power of a well- defined and well-executed service...
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- 01 Dec 2014
- News
Taking Tailoring High Tech
year, topping $60 billion. But these newly fashion-conscious men didn’t want to spend lots of time and money on shopping and tailoring. Motlagh’s solution: use technology to update and brand traditional bespoke tailoring and create a low-inventory View Details
- 17 Sep 2001
- Research & Ideas
Why E-commerce Didn’t Die With the Fall of Webvan
market because we don't have any national supermarket chains. Except for Wal-Mart. That's a very interesting story in itself. Wal-Mart is, I think, the number five grocery retailer in the United States. The great advantage it has is that...
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