Publications

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August 2000 (Revised December 2014)
Background Note

Negotiation Analysis: An Introduction

By: Michael A. Wheeler

Provides an overview of the seven elements of negotiation analysis. These elements include BATNAs (nonagreement walk-aways), parties, interests, value-creation, barriers to agreements, power, and ethics. Illustrations are drawn from a range of contexts (from buying a... View Details

Keywords: Framework; Negotiation Tactics; Negotiation Preparation

Web

Redefining Productivity in the Value Chain - Institute For Strategy And Competitiveness

activities within the value chain. Building on Michael Porter’s decades of work in corporate strategy, the framework for Creating Shared Value analyzes the value chain from the perspective of societal as well as economic value. The Value... View Details

January 2003 (Revised May 2005)
Case

Zipcar: Refining the Business Model

By: Myra M. Hart, Michael J. Roberts and Julia Stevens

Zipcar is a start-up organized around the idea of "sharing" car usage via a membership organization. This case describes several iterations of the Zipcar business model and financial plan. These iterations include a very early version and a version developed just prior... View Details

Keywords: Service Operations; Renting or Rental; Business Model; Business Plan; Entrepreneurship; Economic Growth; Management Skills; Transportation; Business Startups; Financial Strategy; Corporate Finance; Growth and Development Strategy; Transportation Industry; Service Industry

Web

Professional Development - Alumni

Help Salary Data & Statistics Access alumni compensation data to help inform your next move. Learn More Upcoming Career Programs 2024 Nov 12 PM – 1:30 PM EST, 21 Nov 2024 Considering Retirement Past Program Resources The Challenge of Negotiating Inside Your Company... View Details

28 Jul 2015
First Look

First Look: July 28, 2015

By: Marquis, Christopher, Michael W. Toffel, and Yanhua Zhou Abstract—Under increased pressure to report environmental impacts, some firms selectively disclose relatively benign impacts, creating an impression of transparency while... View Details

Keywords: Carmen Nobel

03 Jul 2012
First Look

First Look: July 3

PublicationsTalk, Inc.: How Trusted Leaders Use Conversation to Power Their Organizations Authors:Boris Groysberg and Michael Slind Publication:Harvard Business Review Press, 2012 Abstract How can leaders make their big or growing... View Details

Keywords: Sean Silverthorne

17 Apr 2012
First Look

First Look: April 17

PublicationsHappiness Runs in a Circular Motion: Evidence for a Positive Feedback Loop between Prosocial Spending and Happiness Authors:Lara B. Aknin, Elizabeth W. Dunn, and Michael I. Norton Publication:Journal of Happiness Studies 13... View Details

Keywords: Carmen Nobel

November 2018 (Revised January 2022)
Case

JUUL and the Vaping Revolution

By: Michael W. Toffel, John Masko and Sarah Mehta

In late 2019, San Francisco-based electronic cigarette (e-cigarette) maker JUUL Labs (pronounced “jewel”) faced intense pressure. Sales of JUUL products exceeded $1 billion in 2018, dominating the e-cigarette category. While JUUL Labs’ stated goal was to help current... View Details

July 2012
Case

Performance Management at Vitality Health Enterprises, Inc.

By: John Bingham and Michael Beer

Vitality Health Enterprises, a medium-sized firm that manufactures health and personal care products, has experienced six straight quarters of strong revenue growth. James Hoffman, the new Senior Vice President of Human Resources, fears that the chain of success is... View Details

Keywords: Performance Evaluation; Motivation and Incentives; Compensation and Benefits; Talent and Talent Management; Health Industry; Consumer Products Industry; Manufacturing Industry; United States

June 2023
Case

Tractor Supply Co

By: David L. Ager and Michael A. Roberto

In February 2023, Hal Lawton, CEO of Tractor Supply Co, the largest farm and ranch retailer in the United States reflected on the company’s 70% growth between 2019 and 2022. Economists had begun to predict an economic downturn and experts were predicting softening... View Details

Keywords: COVID-19 Pandemic; Demand and Consumers; Economic Slowdown and Stagnation; Organizational Change and Adaptation; Retail Industry

15 Dec 2023
News

The Musts of 2023

insights into where we are now. And I was just traveling through Europe, through Croatia, and Slovenia. It gave me incredible insights I would have never had, just in terms of why their cultures are the way they are. Michael Depatie (MBA... View Details

25 Oct 2011
First Look

First Look: October 25

Authors:Chonnikarn Fern Jira and Michael W. Toffel Abstract Suppliers are increasingly being asked to share information about their vulnerability to climate change and their strategies to reduce greenhouse gas emissions. They vary widely... View Details

Keywords: Sean Silverthorne

Web

Technology & Operations Management Awards & Honors - Faculty & Research

Academy of Management for “When Does Feasibility Drive Technological Innovation? Evaluator Expertise Range, Architectural Knowledge, and Preferences for Existing Technologies” with Z. Szajnfarber, J. Crusan, M. Menietti, and K.R. Lakhani. View Details

Web

Fostering Innovation in Life Sciences - Health Care

Blasco, Andrea, Michael G. Endres, Rinat A. Sergeev, Anup Jonchhe, Max Macaluso, Rajiv Narayan, Ted Natoli, Jin H. Paik, Bryan Briney, Chunlei Wu, Andrew I. Su, Aravind Subramanian, and Karim R. Lakhani More Health Care Research MBA... View Details

17 Oct 2019
Research & Ideas

‘Chick Beer’ for Women? Why Gender Marketing Repels More Than Sells

Backlash. The paper was co-written by University of Virginia Assistant Professor Tami Kim, who was an HBS doctoral student, HBS Assistant Professor Kate Barasz, John, and Michael I. Norton, the Harold M. Brierley Professor of Business... View Details

Keywords: by Dina Gerdeman; Consumer Products

10 Oct 2017
First Look

First Look at New Research and Ideas, October 10, 2017

forthcoming New York: Palgrave Macmillan New Perspectives on the History of Political Economy By: Fredona, Robert, and Sophus A. Reinert, eds. Abstract—This volume offers a snapshot of the resurgent historiography of political economy in the wake of the ongoing global... View Details

Keywords: Sean Silverthorne

15 Aug 2017
First Look

First Look at New Research and Ideas, August 15, 2017

Science The Belief in a Favorable Future By: Rogers, Todd, Don A. Moore, and Michael I. Norton Abstract—People believe that future others’ preferences and beliefs will change to align with their own. People holding a particular view... View Details

Keywords: Sean Silverthorne

April 2003 (Revised April 2009)
Case

Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center

By: David A. Garvin and Michael Roberto

On January 7, 2002, Paul Levy became CEO of the Beth Israel Deaconess Medical Center. He took over a troubled organization, in serious financial difficulty. This multimedia case describes the situation Levy inherited, his negotiations prior to taking the job, and his... View Details

Keywords: Communication Strategy; Decision Choices and Conditions; Leadership Style; Leading Change; Managerial Roles; Organizational Culture; Health Industry