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All HBS Web
(2,445)
- People (15)
- News (538)
- Research (1,158)
- Events (21)
- Multimedia (10)
- Faculty Publications (635)
- 17 Mar 2021
- Research & Ideas
Beyond Pajamas: Sizing Up the Pandemic Shopper
data-driven personalization platform for fashion retailers, provided us with an aggregated dataset of online apparel sales from a variety of anonymized well-known fashion retailers in the United States and the United Kingdom in 2019 and...
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- 20 Dec 2004
- Research & Ideas
How an Order Views Your Company
requires much careful thinking and management initiative. Q: Do you see the current trend of intense customer focus continuing? Shapiro: We believe that an increasing focus on customers is absolutely critical for companies to survive and prosper in these times of...
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by Sarah Jane Johnston
- 02 Jan 2001
- Research & Ideas
Can Japan Compete? [Part One]
ever loses a job. Some Japanese attribute this mentality to Japan's agrarian history. Farmers all help each other. This mentality was reflected in a variety of policy areas. There is a lax antitrust policy, for instance, which leads to...
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by Martha Lagace & Hilah Geer
- 15 Dec 2014
- Research & Ideas
Deconstructing the Price Tag
available—for example, in cases where goods are produced by a variety of manufacturers. For companies with goods and services that depend on high fixed costs, such as research and development and overhead, simply providing variable costs...
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- 09 Jun 2014
- Research & Ideas
The Manager in Red Sneakers
casually dressed person is a big shot and why do we do it? What's going on psychologically?" Bellezza says. Keinan and Bellezza, teaming with HBS Associate Professor Francesca Gino, conducted a series of studies to gauge how people react to a View Details
- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
19th century, took the idea a step further, rewarding customers with stamps that could be traded in for a variety of items. American Airlines introduced the next evolution of the customer loyalty program in 1981: the frequent-flier mile...
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- 01 Oct 2001
- Research & Ideas
Five Questions for Stuart Gilson
the most successful restructuring, and which company the worst? A: This is a hard one to answer, because the restructurings that I analyzed were intended to address a variety of different problems and challenges, and entailed a range of...
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by Sean Silverthorne
- Web
Celebrating our Student Fathers - MBA
Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA Students Topics Topics 1st Year (RC) 2+2 Program 2nd Year...
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- 01 Jun 2011
- News
Mr. Start-Up
getting customer feedback, and just being good at executing, then it could work in a variety of fields. But my hunch is our dramatic user growth and financial successes happened partly because we were in a highly leveraged environment. In...
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- 08 Sep 2021
- Blog Post
Building the Bridge from Nonprofit to VC with Joshua Mbanusi (MBA 2021)
though including community banking, retail, leadership development programs across various industries, large nonprofits, and venture capital.” After prepping for a variety of internship interviews across sectors, Mbanusi came to a moment...
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- 28 Apr 2009
- First Look
First Look: April 28, 2009
with these companies in a variety of roles, including those of founders, shareholders, or managers of their own family's firm, as well as those of non-family managers and employees, investors or business partners (e.g., private equity...
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Martha Lagace
- 16 Apr 2013
- First Look
First Look: April 16
variety of valuation approaches, from techniques widely used in practice to methods less frequently seen in practice today but likely to be increasingly important in the future years. Publisher's link:...
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Sean Silverthorne
- 07 Aug 2012
- First Look
First Look: August 7
application variety, applications often also exhibit direct network effects. When there are direct network effects, users prefer to consume the same applications to benefit from consumption complementarities. We show that the combination of preference for View Details
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Sean Silverthorne
- 16 Dec 2002
- Research & Ideas
Mentoring—Using the Voice of Experience
But to what extent can mentoring—the old veteran teaching the young pup—speed up the process? DL: Well, I can't answer that with any authority because we didn't match the companies with entrepreneurs who didn't have coaches. What we do see is that there's a great View Details
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by Sean Silverthorne
- 19 May 2014
- Research & Ideas
Why Companies Should Compete for Your Privacy
information to provide." “Focusing on a single revenue source is the most profitable strategy when firms compete for consumer information” It's clear from their research that the marketplace has plenty of room for two types of Internet firms: those that ask consumers...
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- 19 Oct 2010
- First Look
First Look: October 19, 2010
causes greater happiness. In this chapter, we have two primary aims. First, we review the evidence linking charitable behavior and happiness. We present research from a variety of samples (adults, children, and primates) and methods...
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Sean Silverthorne
- 15 Apr 2008
- First Look
First Look: April 15, 2008
variety of sources. It is organized into three sections: (1) "The Big Picture" explores macroeconomic indicators, as well as those associated with the opportunities and constraints of the business environment; (2) "Regional...
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Martha Lagace
- 01 Jun 2014
- News
What’s Next
to show women in a wide variety of leadership roles facing and solving problems that center not just on their own lives and careers but on the full range of business, organizational, and societal issues as well. With more than 9 million...
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- 01 Mar 2013
- News
Making Change
sophistication in thought regarding social-sector impact—a major change in recent years. What lies ahead? IDinsight will apply its model in a wide variety of contexts to enable our clients to improve as many lives as possible. We intend...
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- 05 Feb 2009
- Research & Ideas
In Praise of Marketing
alongside global brands. Retailing and distribution remain largely local. And American consumers show a desire for increasing cultural variety in their life experiences, eating more often at ethnic restaurants and vacationing more often...
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