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Show Results For
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All HBS Web
(4,544)
- People (16)
- News (1,465)
- Research (2,143)
- Events (3)
- Multimedia (130)
- Faculty Publications (1,503)
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- 17 May 2004
- Research & Ideas
Why We Don’t Study Corporate Responsibility
Social Initiatives by Business" (Administrative Science Quarterly, 48 (2003): 268-305). Just as an example of a response to these criticisms, it may well be true that companies are not the ideal institutions for redressing societal...
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by Manda Salls
- 21 Apr 2020
- Research & Ideas
7 Successful Battle Strategies to Beat COVID-19
teams in territory that models cannot predict. COVID-19 events deliver surprises daily to many organizations, from health care specialists to government officials. The decision-making process that responds...
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by Euvin Naidoo
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer DataUse It
launched, but it may take a while before the change shows up on the annual relationship survey. "You need both the aggregate and the transactional information," says Cunningham. "The survey data tells you about the overall View Details
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by Jean Ayers
- 07 Jun 2019
- Book
Are You a Digital Manager?
to thrive today, managers need to make sure team members can have an impact on an organization whose purpose they deeply care about. Lagace: You’ve spoken recently about the importance of building...
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by Martha Lagace
- 30 Jun 2020
- Book
Capitalism Is More at Risk Than Ever
The book Capitalism at Risk first appeared in 2011. The problems it identified with social inequality, global trade strife, and environmental degradation have only accelerated by 2020. The new edition of Capitalism at Risk, subtitled How Business Can Lead, is expanded...
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by Martha Lagace
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
large operating losses into positive operating margins, while achieving levels of patient care and satisfaction that were ranked best in their category. Having constructed the high-level strategy map and...
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by Robert S. Kaplan & David P. Norton
- 17 Feb 2021
- Research & Ideas
Pandemic Self-Care for CEOs: Rituals, Running, and Cognitive Restructuring
to in July and December. Now, we’ll look at what they have been doing to cope with the circumstances. Forced to stop and rethink every aspect of their businesses from the morning commute to the mission statement, these inspiring CEOs have...
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- 06 Sep 2005
- Research & Ideas
The Best Place for Retirement Funds
behavioral finance: How rational are individual investors? It touches on the quality of advice that investors get, and the relationships between investors and their financial advisers. As we potentially...
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by Ann Cullen
- 12 Nov 2001
- Research & Ideas
Can Religion and Business Learn From Each Other?
standpoints—layoffs; cost-cutting to the point where you know you're going to stretch your work force very, very thin; quality tradeoffs that may mean that you're not going to be delivering on what you say, and there may even be a safety...
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by Martha Lagace
- 09 Aug 2004
- Research & Ideas
A Diagnostic for Disruptive Innovation
established market. Mapping a product's or service's delivery chain can identify opportunities where removing a link from the delivery chain will allow people to do for themselves what they previously had to rely on others to do for them. The View Details
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
what “pre-soliciting clients” meant, for example. Do the same when you’re in the role of NewCo. Taking great care in hiring teams and individuals shows people thinking about leaving how seriously you view...
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