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- All HBS Web
(3,397)
- People (1)
- News (537)
- Research (2,222)
- Events (27)
- Multimedia (9)
- Faculty Publications (1,115)
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- 18 Feb 2013
- Research & Ideas
Breaking Through a Growth Stall
increases," write the authors of How to Identify the Best Customers for Your Business, published in the Winter 2013 issue of the MIT Sloan Management Review. “Ineffective opportunity management... View Details
Keywords: by Sean Silverthorne
- 08 Nov 2011
- First Look
First Look: Nov. 8
PublicationsHow Much Is a Reduction of Your Customers' Wait Worth? An Empirical Study of the Fast-Food Drive-Thru Industry Based on Structural Estimation Methods Authors:Gad Allon, Awi Federgruen, and Margaret P. Pierson Publication:Manufacturing and Service... View Details
Keywords: Sean Silverthorne
- 23 Jul 2013
- First Look
First Look: July 23
30-year customer of Filene's Basement, a retailer offering fashion goods at discounted prices, who was eventually fired by the firm. The case traces how company actions taken in the name of customer relationship management (CRM)... View Details
Keywords: Anna Secino
- 20 Feb 2006
- Research & Ideas
Are Company Founders Underpaid?
the Academy of Management Journal. The paper was featured in the Best Paper Proceedings of the 2004 Academy of Management Conference and of the 2003 Babson-Kauffman Research Conference. Sarah Jane Gilbert:... View Details
- 25 Mar 2014
- First Look
First Look: March 25
that exchange. Hand-collected data show that 80% of cross-listed firms opt out of at least one exchange governance rule, instead committing to observe the rules of their home country. Relative to firms that comply, firms that opt out have... View Details
Keywords: Sean Silverthorne
- 03 Nov 2003
- Research & Ideas
Making Money Making Movies
and its subsequent market performance. The project revolves around data from the Hollywood Stock Exchange, a popular online market simulation where tens of thousands of people trade movie stocks every day. In another project, with Josh... View Details
- 06 Sep 2016
- First Look
September 6, 2016
September 2016 Harvard Business Review How to Tackle Your Toughest Decisions By: Badaracco, Joseph L. Abstract—The toughest calls managers have to make come in situations when they have worked hard to gather the facts and have done the... View Details
Keywords: Carmen Nobel
- 23 Jul 2001
- Research & Ideas
How One Center of Innovation Lost its Spark
He also suggests several promising new paths for more research on the problems of inertia in organizations. Sull's paper, in a slightly condensed version, was recently selected for publication in the Academy of Management Best Paper... View Details
- 04 Sep 2001
- Lessons from the Classroom
Getting Back on Course
families. As Professor of Management Practice and co-head of the HBS Entrepreneurial and Service Management unit, Myra Hart has been particularly interested in women in business. Since joining the faculty in... View Details
Keywords: by Martha Lagace
- 09 Mar 2016
- Lessons from the Classroom
In This Classroom, Beer Can Improve Your Grade
simulations, but Strategic Brew stands alone in scope. All 940 first-year students play the game simultaneously as part of the required Strategy course. Roughly 40 faculty and project members manage and supervise the events. “It’s a... View Details
- 24 Mar 2014
- Research & Ideas
The Surprising Link Between Language and Corporate Responsibility
Value Assessment, and sustainability data from the Vigeo Sustainable Country Ratings. These were matched with the company's official language and strong/weak orientation toward the future, and several moderating variables. Marquis and his... View Details
Keywords: by Michael Blanding
- 21 Jun 2004
- Research & Ideas
Racial Diversity Pays Off
benefits emanating from diversity, the two professors wanted to find a company that already had a lot of diversity in its ranks. This led them to the commercial bank. They then collected human resources data on branch demographics, the... View Details
Keywords: by Martha Lagace
- 23 Jun 2015
- First Look
First Look: June 23, 2015
and patenting data for 1,315 employees at the Indian R&D center of a Fortune 500 technology firm, I exploit a natural experiment where the assignment of managers for newly hired college graduates is... View Details
Keywords: Sean Silverthorne
- 30 Sep 2014
- First Look
First Look: September 30
enterprise in management and organization research, the lack of a cohesive knowledge base in this area is concerning. In this chapter, we propose that the underdevelopment of the attendant research infrastructure is an important, but... View Details
Keywords: Sean Silverthorne
- 15 Aug 2017
- First Look
First Look at New Research and Ideas, August 15, 2017
2017 Washington, DC: American Public Health Association Public Health Preparedness: Case Studies in Policy and Management By: Howitt, Arnold M., Dutch Leonard, and David W. Giles, eds. Abstract—This book provides detailed accounts of a... View Details
Keywords: Sean Silverthorne
- 21 Oct 2008
- First Look
First Look: October 21, 2008
Entrepreneurship: How Much of the Spatial Distribution Can We Explain? Authors:Edward L. Glaeser and William R. Kerr Abstract Why are some places more entrepreneurial than others? We use Census Bureau data to study local determinants of... View Details
Keywords: Martha Lagace
- 21 Feb 2017
- First Look
First Look at New Research: February 21
across medicine. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52286 forthcoming Strategic Management Journal Overcoming Institutional Voids: A Reputation-Based View of Long-Run Survival By: Gao, Cheng, Tiona Zuzul,... View Details
Keywords: Carmen Nobel
- 10 Jul 2000
- Research & Ideas
Cable TV: From Community Antennas to Wired Cities
marketing and field service expenses. With low penetration and high capital and operating expenses, cable operators experienced significant losses in most urban systems. Hence, in 1975, the industry was not very profitable. Based on financial View Details
- 11 Dec 2007
- First Look
First Look: December 11, 2007
success and (b) develop a set of instruments to assess RE risk factors and to design, evaluate, and apply effective measures to mitigate those risks. The data collection consists of interviews with RE experts and other experienced... View Details
Keywords: Martha Lagace
- 11 May 2011
- Research & Ideas
Building a Better Board
real money," Kaufman says. "So who's going to tell Bill that we really like his ideas, but that his management style pisses people off? It can feel very risky for board members to think, 'If I pick on Bill, will he pick on... View Details
Keywords: by Carmen Nobel