Turn - Publications - Faculty & Research

03 Jan 2011
Research & Ideas

Most Popular Articles of 2010

more effective negotiator, and motivating great work from others. Here are the Top 10 articles and Top 10 working papers that appeared in HBS Working Knowledge in 2010. Now turn your attention to 2011 and tell us in the Comment section... View Details

Keywords: by Staff

10 Sep 2020
Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

company already has. You can turn to the younger members of your organization, who are more likely to work on the frontlines in customer-facing roles, to gather their understanding of customers’ needs. Of course, you can also reach out to... View Details

Keywords: by Boris Groysberg and Katherine Connolly Baden

17 Jan 2023
Blog Post

Upcoming Interview? No Problem—Just Connect the Dots

front of them already. But don’t count on them to be able to connect the dots themselves—that takes work and time, which they may not have. Make it easy for the interviewer by connecting the dots for them. How? Take their open-ended question and smoothly View Details

30 Mar 2018
What Do You Think?

What Should Mark Zuckerberg Do?

was another issue to be addressed. Up to now, Facebook had little control over the information gathered by app designers, which they could in turn sell to third-party organizations largely unknown to the company. Facebook had, indeed,... View Details

Keywords: by James Heskett; Web Services; Information Technology

13 Jan 2021
Research & Ideas

How 'Small C' Change Can Beat Large-Scale Rebuilding

situations. To turn lone fighters into a force, leaders need to convey to each team member the importance of their role and clarify their contribution to the overall objectives. At the end, leaders must master the complex task of putting... View Details

Keywords: by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr; Sports

21 Aug 2000
Research & Ideas

From Emerging Economies to the Global Market: The Case of Embraer

not just assuming that because you are based in a country, you necessarily have to be subject to all the disadvantages imposed by that particular context." "wrapping Up In The Brazilian Flag" When Ghemawat turned the... View Details

Keywords: by Martha Lagace; Manufacturing

12 Oct 2017
News

Fighting Poverty One Neighborhood at a Time

seminary was still a bit of a shock to me.” As it turned out, though, it wasn’t much of a shock to others. “One of my buddies from HBS just laughed and more or less summed it up by saying, ‘John, the only person surprised by this is you.... View Details

Keywords: Deborah Blagg

13 Apr 2021
Book

How Inclusive Managers Create Glass-Shattering Organizations

raises. Review the outcomes of promotion and compensation decisions by race, gender, and other identity characteristics. Retention. Track attrition and tenure by gender. Combat flexibility stigma by focusing on measurable aspects of performance, and don’t View Details

Keywords: by Kristen Senz

Research Summary

Papers in progress

“The ‘Carbon Club’: Oil Companies, Climate Change & the Shaping of Public Policy”. Conspiracy theories abound, but the roles of the major oil companies in influencing public policy on climate change remain largely obscure. This... View Details

25 Aug 2022
News

Up on the Corner

that’s something we’ve never seen.” Dlodlo did receive a small government grant to support the acquisition of the furniture factory that she plans to turn into a live-work space; and she is hopeful that more significant public aid will... View Details

Keywords: Alexander Gelfand; photographed by Melissa Golden; Real Estate

04 Jun 2018
What Do You Think?

Are There Conditions Under Which Directors Should Consider Hiring a CEO Fired Elsewhere for Inappropriate Behavior?

predators and no there is no place for them in positions of power, ever, anywhere.” Janie added, “There is compelling evidence suggesting that many CEOs have strong narcissistic qualities, border on sociopathic tendencies, and often turn... View Details

Keywords: by James Heskett

11 Jul 2023
Blog Post

Second Life: Reflections on Complementing Success with an Encore Career

their True North.’” The recollection helped Kloeblen define two dimensions to his search: that the right role for him would involve collaboration, and that it would be driven by a desire to turn companies into “positive actors” in their... View Details

12 Nov 2018
Blog Post

Student Portraits - Armed Forces Alumni Association

Seattle, WA REASON FOR SERVING: I was a new sophomore in high school on September 11th, 2001. The attacks turned my interest in the military into a determination to serve our country and do my part to defend it. I wanted to do the... View Details

2011
Book

Detour: My Unexpected, Amazing, Life Changing Journey With OnStar

By: Chet Huber

Detour is the story behind the launch of OnStar’s now well known blue button, as told through the eyes of its founder and CEO of over fourteen years, Chet Huber. It’s a personal narrative that describes the events that led up to General Motors’ unexpected choice... View Details

Keywords: General Motors; OnStar; Technological Innovation; Business Startups; Transportation; Safety; Personal Development and Career; Creativity; Success; Business History; Auto Industry

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19 Oct 2021
Research & Ideas

Fed Up Workers and Supply Woes: What's Next for Dollar Stores?

Retailers should be ecstatic. Last year was dismal amid the pandemic, with plunging revenue and record bankruptcies. But this year things have turned around. For instance, retail sales in April through June were up 28.2 percent from the... View Details

Keywords: by Christine Pazzanese, Harvard Gazette; Retail

20 Oct 2003
Research & Ideas

Gaps in the Historical Record: Development of the Electronics Industry

of the System 360 and its successor, the System 370, left IBM to start his own enterprise, producing a plug-compatible System 370. Unable to raise the $40 million required to produce his system, he turned to Japan's Fujitsu, which... View Details

Keywords: by Alfred D. Chandler Jr.; Consumer Products

01 Feb 2002
News

It's academic. (Not!)

compensation dynamics, board evolution, entrepreneurial finance, and founder-CEO succession. He's also turning the spotlight on venture capital firms. "VC firms have an interesting organizational structure compared with other... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

13 Sep 2021
Research & Ideas

Science: The Unlikely Frontier for New Business Ideas

R&D also come with more investment risk. While science-based patents are more likely to have higher values, they are also more likely to be total flops. In efforts to commercialize novel science, R&D teams often fail to replicate the key findings or struggle to... View Details

Keywords: by Avery Forman

10 May 2020
Blog Post

Let’s Hear it For the Moms – The Incredible Balancing Act of Student Mothers

activities possible and my kids loved spending time with all the aunts and uncles. I have so many wonderful/funny memories of my kids playing at HBS or at section events -- the baby shower they threw me (where my section mate had everyone eat baby food! View Details

10 Oct 2011
Research & Ideas

Retailing Revolution: Category Killers on the Brink

compatibility issues or nutrition questions). But here is the problem retailers face with this strategy: the opportunity for free riding is enormous. Customers can easily use the showroom as a place to receive expert advice, then turn... View Details

Keywords: by Rajiv Lal & Jose B. Alvarez; Retail

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