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Show Results For
-
All HBS Web
(5,980)
- People (9)
- News (1,025)
- Research (4,333)
- Events (16)
- Multimedia (8)
- Faculty Publications (3,203)
- Web
Human Behavior & Decision-Making - Faculty & Research
reputation and image of a business—such as crafting and communicating the brand story, ensuring that the product or service and its price reflect the brand’s competitive positioning, and managing customer View Details
- Research Summary
Research Thrust
By: Rakesh Khurana
I am trained in organizational sociology and my main areas of interest lie in macro-organizational theory and the dynamics of executive labor markets. To date, my research has focused on two themes. The first revolves around understanding the forces that govern the...
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- February 2021 (Revised April 2024)
- Case
Shopify: The Conquest for Chinese E-Commerce
By: Jeffrey F. Rayport, Avani Patel, Samantha Lin and Ariel Yang
In mid-2020, Tobias Lütke, CEO of Shopify, faced a critical decision on how to time potential expansion into the China market. Over the prior 15 years, his Canadian software-as-a-service company had grown from a small e-commerce solutions provider to a full service...
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Keywords:
Timing;
Corporate Entrepreneurship;
Service Operations;
Business Model;
Organizational Design;
Change Management;
Cross-Cultural and Cross-Border Issues;
Global Strategy;
Health Pandemics;
Growth Management;
Marketing Strategy;
Digital Platforms;
Alliances;
Partners and Partnerships;
Opportunities;
Internet and the Web;
E-commerce;
United States;
Canada;
China
- May 2017
- Teaching Note
The Container Store
By: Tatiana Sandino and Kyle Thomas
“The Container Store” teaching note describes how the case can be taught to MBA or executive education students who are interested in developing a strong culture, implementing strategy, and managing growth. The authors wrote the case for teaching MBA courses such as...
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- 07 Nov 2017
- First Look
New Research and Ideas: November 7, 2017
Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53429 September 2017 Academy of Management Discoveries The Advocacy Trap: When Legitimacy Building Inhibits Organizational Learning By: Zuzul, Tiona, and Amy C. Edmondson...
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Keywords:
Carmen Nobel
- October 1971 (Revised September 1983)
- Case
Sturdivant Electric Corp.
By: Richard L. Nolan
A unit manager on a field computer installation job is faced with recurring conflict between a programmer and his immediate supervisor.
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Keywords:
Planning;
Rank and Position;
Problems and Challenges;
Conflict and Resolution;
Attitudes;
Jobs and Positions;
Management Teams;
Managerial Roles;
Public Relations Industry;
Computer Industry
Nolan, Richard L. "Sturdivant Electric Corp." Harvard Business School Case 172-123, October 1971. (Revised September 1983.)
- Career Coach
Rich Schneider
Rich (HBS’74) has been a Career Coach since 2009 and works with both students and alumni. He retired from a 35 year career in management consulting that year and is presently active in several capacities: Partner in Sage Partners, a...
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- March 2003 (Revised March 2011)
- Background Note
A Note on Antitrust and Competitive Tactics
By: Dennis A. Yao
Provides an overview of antitrust law as it relates to competitive strategy. Discusses the problem of managing antitrust risk and provides a guide to business actions that pose antitrust risk.
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Keywords:
Laws and Statutes;
Risk Management;
Monopoly;
Business and Government Relations;
Competitive Strategy
Yao, Dennis A. "A Note on Antitrust and Competitive Tactics." Harvard Business School Background Note 703-493, March 2003. (Revised March 2011.)
- January 1996 (Revised March 2000)
- Case
R.R. Donnelley & Sons: The Digital Division
By: David A. Garvin and Artemis March
In June 1995, Barbara Schetter, VP and general manager of R.R. Donnelley's Digital Division, is struggling to gain acceptance from other groups and divisions at the printing giant. The Digital Division employs radically new technology--digital printing presses and...
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Keywords:
Business Divisions;
Business Model;
Business Plan;
Leading Change;
Problems and Challenges;
Groups and Teams;
Technology Adoption;
Value Creation
Garvin, David A., and Artemis March. "R.R. Donnelley & Sons: The Digital Division." Harvard Business School Case 396-154, January 1996. (Revised March 2000.)
- Web
Courses - Private Capital Project
models such as venture capital, growth equity, and buyouts. Participants will study investment criteria, management strategies, and decision-making processes essential in the field. Private Equity and Venture Capital The Investment View Details
- January 1997 (Revised August 2007)
- Case
Computron, Inc. (2006)
By: John A. Quelch
In July 1996, Mr. Thomas Zimmermann, European Manager of Computron, must select a price for a new computer for his largest customer. A rewritten version of an earlier case.
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Quelch, John A. "Computron, Inc. (2006)." Harvard Business School Case 597-063, January 1997. (Revised August 2007.)
- July 1982 (Revised July 2004)
- Case
Esmark, Inc. (B)
Esmark's management sells its most valuable business and its most unattractive business in an effort to reposition itself and maximize shareholder value.
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Keywords:
Business Exit or Shutdown;
Product Positioning;
Business and Shareholder Relations;
Reputation;
Value
Fruhan, William E., Jr. "Esmark, Inc. (B)." Harvard Business School Case 283-014, July 1982. (Revised July 2004.)
- April 1988 (Revised July 1989)
- Case
Precista Tools AG (A)
A young woman manager in a Swiss family firm finds that her role as a managing director becomes bitterly unpleasant once her older brother decides to leave an engineering career and join the family business. That is what the father, who was head of the business had...
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Keywords:
Leadership;
Family Business;
Family and Family Relationships;
Gender Characteristics;
Switzerland
Barnes, Louis B. "Precista Tools AG (A)." Harvard Business School Case 488-046, April 1988. (Revised July 1989.)
- June 2022
- Teaching Plan
Pacesetters
By: Jeffrey J. Bussgang and Mel Martin
Teaching Plan for HBS Case No. 322-019. City Sealcoating CEO Keith Chaney had just publicly called out the Boston Chamber of Commerce for their slow progress on their supplier diversity program, Pacesetters. Established in 2018 by regional business leaders,...
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- July 2002
- Case
Federal Reserve Bank of Chicago's Mentoring Program, The (A)
By: David A. Thomas and Gina Carioggia
Describes steps taken to implement and manage a successful employee mentoring program at the Federal Reserve Bank of Chicago. A cultural change at the bank provided the context out of which the program grew. The case describes the development of the program,...
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Keywords:
Design;
Training;
Human Resources;
Employee Relationship Management;
Public Ownership;
Planning
Thomas, David A., and Gina Carioggia. "Federal Reserve Bank of Chicago's Mentoring Program, The (A)." Harvard Business School Case 403-019, July 2002.
- August 1997 (Revised December 1997)
- Case
Harassment at Work?
By: Lynn S. Paine and Dale Coxe
Presents three scenarios involving behavior that could arguably be called sexual harassment. The first scenario is set in a medical supply company in an unnamed emerging market region. The second is set in a New York-based securities firm. The third is set in a U.S....
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Keywords:
Working Conditions;
Organizational Culture;
Problems and Challenges;
Ethics;
Moral Sensibility;
Groups and Teams;
Crime and Corruption;
Attitudes;
Behavior;
Labor and Management Relations;
Medical Devices and Supplies Industry;
Financial Services Industry;
New York (city, NY);
United States
Paine, Lynn S., and Dale Coxe. "Harassment at Work?" Harvard Business School Case 398-001, August 1997. (Revised December 1997.)
- August 1996 (Revised October 1996)
- Case
Suzanne de Passe at Motown Productions (A1)
By: Linda A. Hill and Jaan Elias
Illustrates: 1) the impact of a manager's leadership style on corporate culture, direction, and performance; 2) the concept of fit between leadership style and the requirements of situations in which managers find themselves; and 3) the need for managers to adapt their...
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Keywords:
Management Style;
Race;
Organizational Culture;
Success;
Leadership Style;
Gender;
Management Teams;
Change Management;
Situation or Environment;
Creativity;
Relationships;
Music Industry;
Entertainment and Recreation Industry
Hill, Linda A., and Jaan Elias. "Suzanne de Passe at Motown Productions (A1)." Harvard Business School Case 497-015, August 1996. (Revised October 1996.)
- 2006
- Case
Strategies for Preventing a Knowledge-Loss Crisis
When employees leave an organization, they depart with more than what they know; they also leave with critical knowledge about who they know. Thus, the departure of key people can significantly affect the relationship structure and consequent functioning of an...
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Davenport, Thomas H., and Salvatore Parise. "Strategies for Preventing a Knowledge-Loss Crisis." 2006.
- 24 Oct 2017
- First Look
First Look at New Research and Ideas, October 24, 2017
October 2017 Management Science The Size of the LGBT Population and the Magnitude of Anti-Gay Sentiment Are Substantially Underestimated By: Coffman, Katherine Baldiga, Lucas C. Coffman, and Keith M. Marzilli Ericson Abstract—We...
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Keywords:
Sean Silverthorne
- November 1992
- Case
Process Control at Polaroid (B)
By: H. Kent Bowen and Steven C. Wheelwright
The plant manager of a film production operation wants to create and implement a new approach to quality within the next 12 months. Issues of personnel (and their roles), production processes (and their control), and quality standards must be addressed.
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Keywords:
Employee Relationship Management;
Job Design and Levels;
Management Practices and Processes;
Production;
Quality;
Mathematical Methods
Bowen, H. Kent, and Steven C. Wheelwright. "Process Control at Polaroid (B)." Harvard Business School Case 693-048, November 1992.