Public Service - Publications - Faculty & Research

21 Dec 2022
News

HBS Community Comes Together in Wake of Ukraine Invasion

offering assistance to academics whose work has been impacted by Russia's war on Ukraine. The program, founded in 2001, is dedicated to helping scholars, artists, writers, and public intellectuals from around the world escape persecution... View Details

09 Jan 2006
Research & Ideas

Rebuilding Commercial Real Estate

Starved for capital in an environment where all the usual money sources had dried up, many major commercial property owners took their companies public in the form of real estate investment trusts (REITs), heretofore a little-used option.... View Details

Keywords: by Roger Thompson; Construction; Real Estate

May 16, 2016
Article

Food Safety Economics: The Cost of a Sick Customer

By: Dina Gerdeman and John A. Quelch

Chipotle Mexican Grill’s ongoing struggle to win customers back months after a contaminated food crisis highlights the challenges companies face with keeping food safe.

Chipotle has seen its shares tumble and recently reported its first-ever quarterly loss... View Details

Citation

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02 Oct 2007
First Look

First Look: October 2, 2007

the use of ESO in CEO compensation. Paper not available at this time. Team Familiarity, Role Experience, and Performance: Evidence from Indian Software Services Authors:Robert S. Huckman, Bradley R. Staats, and David M. Upton Abstract... View Details

Keywords: Martha Lagace

18 Jan 2012
News

Charter Supporter

they want to be.” A few years ago, Burke was asked by Wisconsin’s governor and Milwaukee’s mayor to analyze the finances of the Milwaukee Public Schools. About the same time, she got involved in an initiative that helps students who are... View Details

Keywords: Educational Services; Educational Services

06 Nov 2012
First Look

First Look: November 6

Publications The Architecture of Innovation: The Economics of Creative Organizations Author: Josh Lerner Publication: Harvard Business Press Books, 2012 Abstract Innovation is a much-used buzzword these days, but when it comes to creating... View Details

Keywords: Sean Silverthorne

01 Jan 2005
News

Louis V. Gerstner, Jr., MBA 1965

having it deliver to customers integrated technology services that would build and manage all aspects of their IT strategy-even if it meant incorporating products made by IBM's competitors. In an expanding technology market that offered a... View Details

21 May 2018
News

Community Partners Delivers “Expert Goodness” to the Bay Area

volunteers “have helped the city capitalize on the innovation sprouting from Silicon Valley, through specific initiatives such as designing the structure of the city’s startup incubator, developing innovative ways to incorporate technology solutions to city departments... View Details

Keywords: Margie Kelley

10 Jul 2000
Research & Ideas

Cable TV: From Community Antennas to Wired Cities

marketing and field service expenses. With low penetration and high capital and operating expenses, cable operators experienced significant losses in most urban systems. Hence, in 1975, the industry was not very profitable. Based on... View Details

Keywords: by Thomas R. Eisenmann; Media & Broadcasting; Consumer Products; Entertainment & Recreation

01 Sep 2008
News

The Levitt Brand

transformed the magazine from a more academic publication to one that targeted business managers with relevant, accessible articles. He shortened articles and even added cartoons, a decision that appalled some. His aim, Levitt told... View Details

Keywords: Julia Hanna; Educational Services; Educational Services

01 Mar 2005
News

Answering the Call

things,” Benihana ads promised). Illustration by PJ Loughran After reading in a trade publication about Benihana’s innovative and efficient use of labor and layout to lower costs and facilitate customer turnaround times, Professor Earl... View Details

Keywords: Garry Emmons; Educational Services; Educational Services

22 Apr 2008
News

The Next Harvard Square? Really?

building will be open to the public and include retail and restaurant space. For those of us who like to plan lunch while eating breakfast, this last detail is of key importance. Once it’s revealed what sort of dining establishment will... View Details

Keywords: Educational Services; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services

19 May 2022
News

Leading to Salvation

to apply to HBS, launching a career that would include executive roles at McKinsey, Citibank, and Union Texas Petroleum, as well as board service for General Mills, Hewlett-Packard, Stanley Black & Decker, and UnitedHealth. From 1993... View Details

10 Mar 2021
News

Dream Job: Higher Ed’s New Hire

The daughter of teenage parents, Kim Lew (MBA 1992) grew up in public housing in Harlem and the Bronx. Her father, a Chinese immigrant, worked in the mailroom of AT&T, where the CEO was a graduate of Penn’s Wharton School of Business. Lew... View Details

Keywords: Julia Hanna; investing; leadership; diversity; career experience; higher education; Educational Services; Educational Services

03 Jun 2014
First Look

First Look: June 3

Publications August 2013 University of Chicago Press Innovation Policy and the Economy By: Lerner, Josh, and Scott Stern Abstract—No abstract available. Publisher's link:... View Details

Keywords: Sean Silverthorne

06 Aug 2013
First Look

First Look: August 6

Publications August 2013 Cengage Learning Principles of Management. 1st ed By: Gulati, Ranjay, Anthony J. Mayo, and Nitin Nohria Abstract—Prepare your students, as managers, to confront today's challenges and opportunities that are more... View Details

Keywords: Anna Secino

28 Apr 2021
Blog Post

Alumni Spotlight: Cissy Chen (MBA 2019)

Cissy Chen (MBA 2019) reflects on her how experience at HBS shaped her career and inspired her to make a difference in her home region of Asia through impact investing. How has your education at HBS helped to shape your career in impact and ESG investing? Though I... View Details

15 Jun 2021
News

Alumni Work to Reverse Bias Through Philanthropy

momentum for the NCF’s founding. Thomas, chairman and CEO of Rapid7, a cybersecurity and compliance solutions and services company, says that 19 founders launched the NCF, “but it could easily have been 100.” Among many Black and brown... View Details

Keywords: Deborah Blagg

18 May 2017
News

Pioneer Spirit

liquid hydrogen rocket engine that was subsequently used in many of the major space exploration programs, and Fern taught in the first public high school in Palm Beach County to be integrated.” One of the goals the couple had when they... View Details

Keywords: Constantine von Hoffman

01 Mar 2011
News

The Path to Economic Revival

or intermediate term, to outsource production to an overseas supplier. The company can buy manufacturing services at a much lower rate if it goes to China or elsewhere, depending on the industry. But if everybody is doing that, you get a... View Details

Keywords: Roger Thompson; Manufacturing

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