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Show Results For
- All HBS Web
(8,723)
- People (64)
- News (2,413)
- Research (2,982)
- Events (24)
- Multimedia (139)
- Faculty Publications (1,408)
- 22 Aug 2012
- Working Paper Summaries
A Randomized Field Study of a Leadership WalkRounds™-Based Intervention
WalkRounds -based programs and performance has not been rigorously examined in a set of randomly selected hospitals. Objective: To fill this research gap, we conducted a randomized field study of a WalkRounds -based program. Research Design: Fifty-six work areas View Details
- Program
Succeeding as a Strategic CFO
program, you will learn what it takes to meet the demands of the CFO role. You will begin to build a robust set of skills in strategy, communication, and leadership that will enable you to drive innovation and lead organizational change.... View Details
- Web
MBA/MPP & MBA/MPA-ID Harvard Kennedy School - MBA
nonprofit, and private sectors—and for leadership effective in each. Watch this webinar to learn more about the joint degree program. Program Brochure Curriculum The MBA/MPP and MBA/MPA-ID are three-year programs that combine the core... View Details
- Research Summary
The Process of Managing Business Transformation
By: Richard L. Nolan
Richard L. Nolan is examining the process of business transformation, which he characterizes as the creative destruction of industrial economy management principles and the evolution of a set of workable management principles for the information economy. According to... View Details
- May 2024
- Supplement
DRSi (B)
By: Richard S. Ruback and Royce Yudkoff
Pre-Abstract: Instructors should consider the timing of making videos available to students, as they may reveal key case details.
Abstract: In March of 2019, Jen Ransom Fuller purchased DRSi. DRSi, located in Bellevue, Washington, printed and reproduced... View Details
Abstract: In March of 2019, Jen Ransom Fuller purchased DRSi. DRSi, located in Bellevue, Washington, printed and reproduced... View Details
Keywords: Acquisition; Small Business; Cost vs Benefits; Decisions; Business Education; Corporate Entrepreneurship; Leadership Style; Leading Change; Business or Company Management; Problems and Challenges; Health Pandemics; Selection and Staffing; Employee Relationship Management; Production; Logistics; Safety; Washington (state, US); United States
Ruback, Richard S., and Royce Yudkoff. " DRSi (B)." Harvard Business School Multimedia/Video Supplement 224-718, May 2024.
- Article
Creating Ecotourism in Costa Rica, 1970–2000
By: Geoffrey Jones and Andrew Spadafora
Between the 1970s and the 2000s, Costa Rica became established as the world’s leading ecotourism destination. This article argues that although Costa Rica benefited from biodiversity and a pleasant climate, the country’s preeminence in ecotourism requires more than a... View Details
Keywords: Ecotourism; Entrepreneurship In Emerging Markets; Sustainable Business And Innovation; Tourism; Green Business; Entrepreneurship; Growth and Development; History; Business History; Tourism Industry; Latin America; Costa Rica
Jones, Geoffrey, and Andrew Spadafora. "Creating Ecotourism in Costa Rica, 1970–2000." Enterprise & Society 18, no. 1 (March 2017): 146–183.
- Article
Market Heterogeneity and Local Capacity Decisions in Services
By: Dennis Campbell and Frances X. Frei
We empirically document factors that influence how local operating managers use discretion to balance the tradeoff between service capacity costs and customer sensitivity to service time. Our findings, using data from one of the largest financial services providers in... View Details
Keywords: Customer Satisfaction; Cost; Standards; Service Delivery; Service Operations; Performance Capacity; Performance Productivity; Financial Services Industry; United States
Campbell, Dennis, and Frances X. Frei. "Market Heterogeneity and Local Capacity Decisions in Services." Manufacturing & Service Operations Management 13, no. 1 (Winter 2011): 2–19. (Lead Article.)
- 31 Jan 2022
- News
Who Pays Tolls at Work, and Who Cruises on an Open Highway?
- Web
African American Student Union Spotlight on Joint Degrees - MBA
Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA Students Topics Topics 1st Year (RC) 2+2 Program 2nd Year... View Details
- 02 Sep 2020
- Blog Post
My MBAid Story: Christine Keung (MBA 2020)
when she was three years old and grew up in Los Angeles, where she helped her parents in their tiny Chinese restaurant after school. She reflects on what made HBS such an incredible experience, how she took full advantage of the opportunities available to her, and how... View Details
- 22 Dec 2008
- Research & Ideas
10 Reasons to Design a Better Corporate Culture
excerpt, the authors outline the top 10 lessons of the best practitioners, from ING Direct to Build-A-Bear Workshop to Harrah's Entertainment.We can learn a great deal from... View Details
- Research Summary
Top Management Teams
Michael Roberto is studying how senior management teams function, and how chief executives lead these teams effectively. Many chief executives can identify their top management team, but this set of executives does not necessarily perform critical tasks and make... View Details
- Research Summary
Negotiation Complexity
Michael Wheeler's research focuses on negotiation as a dynamic process, one in which the capacity to learn and adapt is essential. Even in seemingly simple cases, people's interests, options, and relationships can change significantly. As a result, effective... View Details
- 2014
- Working Paper
The New Empirical Economics of Management
By: Nicholas Bloom, Renata Lemos, Raffaella Sadun, Daniela Scur and John Van Reenen
Over the last decade the World Management Survey (WMS) has collected firm-level management practices data across multiple sectors and countries. We developed the survey to try to explain the large and persistent TFP differences across firms and countries. This review... View Details
Keywords: Management; Organization; Productivity; Management Practices and Processes; Performance Productivity; Microeconomics
Bloom, Nicholas, Renata Lemos, Raffaella Sadun, Daniela Scur, and John Van Reenen. "The New Empirical Economics of Management." Harvard Business School Working Paper, No. 14-111, April 2014. (NBER Working Paper Series, No. 20102, April 2014.)
- 16 Mar 2020
- News
15 Questions About Remote Work, Answered
- 05 Apr 2024
- Blog Post
How I Spent my 2+2 Deferral: Zoe Bhargava
join a sports tech startup along with that startup’s product team. I started as a Product Analyst, leveraging my skills and experience from Twitter and grew into a Product Manager role. I spent the following one and a half years View Details
- Program
Authentic Leader Development
confidence in your own capabilities Recognize and address your blind spots as a leader Learn from feedback and the challenges you encounter daily Lead an integrated life that enables you to balance work,... View Details
- 20 Jul 2010
- First Look
First Look: July 20
used the early imitation phase to foster rapid technological learning and upgrading, and how it used a unique corporate structure and listing strategy to finance the acquisition of important technologies. Purchase this... View Details
Keywords: Martha Lagace
- 17 Sep 2021
- Research & Ideas
The Trial of Elizabeth Holmes: Visionary, Criminal, or Both?
Theranos as another inspired but failed startup. Obviously, many people looking at the failure see a different story—a founder whose rush to become the next “unicorn” ignored the real risks its products have on people. Gazette: What would... View Details