Filter Results
:
(4,033)
Show Results For
-
All HBS Web
(4,033)
- People (16)
- News (892)
- Research (2,417)
- Events (22)
- Multimedia (47)
- Faculty Publications (1,800)
Show Results For
-
All HBS Web
(4,033)
- People (16)
- News (892)
- Research (2,417)
- Events (22)
- Multimedia (47)
- Faculty Publications (1,800)
- Research Summary
The Institutional Foundations of Lending: Indirect Regulation and State-Building
The Institutional Foundations of Lending: Indirect Regulation and State-Building makes two main theoretical contributions to the scholarship on credit markets and institutional development. First, the book demonstrates that opportunistic lenders can take...
View Details
Richard M. Schulze
Schulze transformed his small Sound of Music electronic store into an electronics retailing giant – Best Buy. Schulze introduced mass-merchandising techniques to the electronics marketplace and helped to transform the shopping process...
View Details
Keywords:
Retail
John P. Mackey
Through a series of acquisitions, Mackey transformed Whole Foods from a small, niche player in the grocery retail business into a major enterprise. In many ways, Mackey and Whole Foods have brought organic and natural foods into the...
View Details
Keywords:
Retail
- 09 Apr 2001
- Research & Ideas
The Manager’s Guide to Communicating with Customers Collection
Are you reaching your customers? The key is knowing who they are and what they want To appeal to retail customers you need to understand what makes them tick. What better way to do that than by studying actual consumer behavior? A great...
View Details
- 13 Jun 2018
- Sharpening Your Skills
That Costs HOW Much?
they see the price before they see the product, or vice versa? Brain scans of shoppers tell the tale. Name Your Price. Really. Is it worthwhile for retailers to experiment with "pay what you want" pricing? Here is the surprising...
View Details
- 01 Mar 2010
- News
Eric Schiffer
Schiffer Illustration by Daniel Vasconcellos Founded in 1982, 99¢ Only Stores is the oldest single-price retail chain in the country, with 273 locations in California, Texas, Arizona, and Nevada offering a mix of food, beverage, and...
View Details
Leon L. Bean
Beginning with a self-made rubber hunting boot, Bean created a retailing giant and became one of the pioneers of the mail-order industry, introducing the first Bean’s catalog in 1914. He instilled a “customer first” culture with generous...
View Details
Keywords:
Retail
Harry B. Cunningham
Cunningham took over S. S. Kresge with a vision to convert the retail chain into a discounter. Cunningham opened the first K-Mart discount store in a Detroit suburb in 1962. When Cunningham embarked on his mission, company sales were $483...
View Details
Keywords:
Retail
James D. Sinegal
Sinegal was one of the principal founders of Costco in 1983. As CEO, he has built the fledgling wholesale shopping center into the largest such organization in the United States, outpacing both Sam’s Club and BJ’s Wholesale. Though he built a $40+ billion operation...
View Details
Keywords:
Retail
Sewell L. Avery
At Montgomery Ward, Avery hired top merchandising men from other fields and instituted numerous reforms. Montgomery Ward was very successful under Avery’s management, doing an annual mail order business of $700 million and boasting 575 View Details
Keywords:
Retail
- 15 Jul 2015
- Research & Ideas
Amazon Prime Day: The Logic Behind a Retailer’s Made-up Holiday
revenue for Amazon, in addition to the additional value the online retailing giant gets from the loyalty customers feel once they are enrolled. "THERE IS NO QUESTION THAT PRIME MEMBERS ARE EXTREMELY IMPORTANT FOR AMAZON, AND IT GIVES...
View Details
- 01 Jun 2008
- News
Toy Story
In 2005, a year after the venerable toy retailer FAO Schwartz emerged from bankruptcy, Ed Schmults (MBA ’89) became its CEO. “The company was relying on its glorious past but was without a clear brand direction,” Schmults explained to the...
View Details
- 01 Mar 2006
- News
The Real Conflict
BY PERMISSION OF JOHN DEERING AND CREATORS SYNDICATE, INC. Nowadays, mighty Wal-Mart’s headquarters in Bentonville, Arkansas, must feel less like a hotbed of retailing and more like a war room. There is a groundswell of criticism of the...
View Details
- 26 Jun 2019
- Research & Ideas
Why the US-China Tariff Standoff Hurts American Companies More
down in May. He teamed with prominent economists to study price data from June 2018—the month before the trade war began—to early 2019. Their work combines import and export prices at the US border, collected by the Bureau of Labor Statistics, with View Details
William T. Grant
Grant had established a chain of 30 stores, the 25 cent-limit on merchandise was raised to one dollar. W. T. Grant Company evolved into one of the largest retailing companies in the nation. By the time of Grant’s death in 1972, the...
View Details
Keywords:
Retail
- 04 Oct 2019
- News
Changing of the Guard at Tesco
Photo via Tesco Photo via Tesco In July, the British retailer Tesco marked its 100th birthday with a 30-hour dance session in Wembley Stadium. Historic milestones aside, the company could also celebrate its recovery from an accounting...
View Details
- 07 Aug 2006
- Research & Ideas
Whatever Happened to Caveat Emptor?
faced. There is also a second cause, one that has its roots in the changing shopping experience. During the 1960s, European retailing began moving away from personalized service and toward new self-service sales formats. Abetted by the...
View Details
- Profile
Maliha Khan
confidence to go down a different path. As I've gone through multiple summer internship interviews, I've found myself attracted to positions that are more retail related. HBS has helped me become more comfortable pursuing what I really...
View Details
- 15 Oct 2014
- Research & Ideas
Apple Pay’s Technology Adoption Problem
company will have trouble coming up with an equally compelling message to drive sales of a service that allows you to pay at the retail counter with a swipe of an iPhone. "What does it do for me as a consumer?" asks Associate...
View Details
- 09 Mar 2020
- Research & Ideas
Warring Algorithms Could Be Driving Up Consumer Prices
The widespread use of pricing algorithms is reshaping the nature of competition in online markets and potentially driving up the prices of retail goods, according to recent research. These automated, price-adjusting software programs may...
View Details