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All HBS Web
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- People (1)
- News (524)
- Research (1,764)
- Events (1)
- Multimedia (5)
- Faculty Publications (737)
- 01 Jun 2013
- News
School of Hard Knocks
engagement were more than three times as profitable as firms with average engagement. Fostering a diverse culture is the right thing for a firm to do; it can also lead to a stronger bottom line, especially in today's world where virtually every company serves a diverse...
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- 01 Sep 2004
- News
Charles Stoddard (MBA 1969)
any other bank in Grand Rapids. It was a niche bank with only one office and no tellers; instead, it had client service officers who would call customers by their name. The other unique thing about Grand Bank was corporate tithing. Ten...
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Finance
- 01 Jun 2018
- News
Up by the Roots
billion in equity financing in 2017, while their Silicon Alley cousins raised $1.5 billion, or 15 percent more. (CB Insights was in the first FIL graduating class.) The total number of equity financings was higher, as well, with 122 in...
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- 11 Apr 2000
- Research & Ideas
Financial Services 24/7
Investments, for instance, have actively moved into online trading operations. But it is also true that many of the Internet-based firms have come to value what the traditional firms offer. At Schwab, for instance, McFarlan discovered...
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by Susan Young
- 01 Feb 2000
- News
Financial Services 24/7
value what the traditional firms offer. At Schwab, for instance, McFarlan discovered that 86 percent of the firm's new online customers opened their accounts at a Schwab branch office. "There is a certain...
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Susan Young
- 01 Jan 2002
- News
Orin C. Smith (MBA '67)
Smith. Not only has Starbucks created a "third place" for the customer between work and home, but it has also launched a number of environmental and community-oriented initiatives. "We have a great culture in this company," Smith...
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- Web
Dean Srikant Datar’s 2022 Commencement Remarks | About
incentives and trained salespeople to focus on doing what was best for the customer rather than push a particular product to earn a commission. Other organizations have changed processes to enable representatives to focus on building...
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- 26 Jan 2024
- Blog Post
Hiring at HBS: How Summer Interns Make an Impact at Emerson Collective
evaluating companies. These projects include building and presenting a market map in an area of interest and working directly with a portfolio company. Projects are customized to align with company needs and students’ interests and...
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Nonprofit / Government
- 01 Jun 2018
- News
Ask the Expert: Star Search
retailer Wayfair. “They want to know, ‘Do I feel like I can add value and make a difference?’” Gulliver manages a 300-person team at Wayfair dedicated to helping the growing e-commerce company recruit and retain talent. Her role is...
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Dan Morrell
- 16 Sep 2014
- First Look
First Look: September 16
innovation performance such as firm productivity and profitability, (d) mergers, and (e) divestments as providing context or "shocks" to an activity system and their value as an empirical source of exogenous variation....
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Sean Silverthorne
- 01 Dec 2018
- News
Democratizing Funding, Diversifying Funders
company was not yet a year old. It had launched just as key provisions from the 2012 Jumpstart Our Business Startups (JOBS) Act took effect, opening opportunities for companies to raise a total of just over $1 million from non-accredited...
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Sasha Issenberg
- 10 Feb 2015
- First Look
First Look: February 10
make a significant decision about their young company's sales function. DoubleDutch's key product was a mobile application (app) and event management platform that customers could use to better engage and connect with their event...
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Sean Silverthorne
- 13 Apr 2015
- Research & Ideas
3 Ways Firms Can Profit From Environmental Investments
In the course of her work, Rebecca Henderson meets business executives who don't address the threat of climate change because they don't believe that it exists. Her recommendation: They should consider investments in environmental sustainability anyway, assuming that...
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- 10 Oct 2007
- First Look
First Look: First Look: October 10
Abstract We study the effect of small windfalls on consumer-spending decisions by examining the purchasing behavior of a sample of online grocery shoppers over the course of a year. We compare the purchases customers make when redeeming a...
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Martha Lagace
- 05 Oct 2010
- First Look
First Look: October 5, 2010
and market-implied yields fell, and the ability of ratings to predict default deteriorated. We offer several possible explanations for these findings that are linked to existing theories. Download the paper: http://www.hbs.edu/research/pdf/09-051.pdf The Impact of...
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Sean Silverthorne
- 29 Sep 2015
- First Look
September 29, 2015
Record: A Step Toward Increasing Value for the Patient By: Carberry, Kathleen, Zachary Landman, Michelle Xie, Thomas W. Feeley, John Henderson, and Charles Fraser Jr. Abstract—ient-centered outcomes measurement provides healthcare...
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Sean Silverthorne
- 02 Jan 2001
- Research & Ideas
Gurus in the Garage
not have to travel far to make deals, change jobs, or find professional partners. John Doerr of Kleiner Perkins is fond of saying that the Valley is a place where you can change your job without changing your parking spot. Shared values...
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by Dorothy Leonard & Walter Swap
- 05 May 2022
- Blog Post
Celebrating Asian American & Pacific Islander Heritage Month at HBS
to embrace tolerance rather than intolerance, and I will be the change I wish to see in the world. Ryan Yu (MBA 2022) I came to HBS yearning to give my California self an East Coast edge. I’d lean into whiteness, walk a traditionalist path, and fulfill the dreams of my...
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- 01 Mar 2018
- News
Realizing The Potential Of One Harvard
considering a PhD program and a career in research or academia. The program also exposes the fellows to in-class case discussions to give them a sense of participant- centered learning and how research leads to preparing cases and other course materials. To date, a...
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- 15 Dec 2015
- News
The Year in Ideas 2015
its own members to fund future expansion. What’s in Assistant Professor Uma Karmarkar’s grocery bags? It may depend on if she’s carrying reusuable bags. In a series of experiments, Karmarkar and a fellow researcher found that when View Details