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  • December 1997 (Revised May 2017)
  • Teaching Note

Kidder, Peabody & Co.: Creating Elusive Profits

By: Robert Simons and Antonio Dávila
Teaching Note for (9-197-038). View Details
Keywords: Strategy And Execution; Management Control Systems; Internal Controls; Risk Management; Risk And Uncertainty; Risk Assessment; Profit
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  • December 1997
  • Case

Making the Grade (A)

By: Robert L. Simons
Focuses on the dilemma of a young professor at a graduate school of business. He must decide what final grade to give a student who has worked extremely hard, but he is constrained by the school's "forced curve" grading policy. Designed to explore the multiple purposes... View Details
Keywords: Design; Management Systems; Performance Evaluation; Motivation and Incentives; Education Industry
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  • December 1997
  • Case

Making the Grade (B)

By: Robert L. Simons
Supplements the (A) case. View Details
Keywords: Education Industry
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  • December 1997 (Revised October 1999)
  • Case

Citibank: Performance Evaluation

By: Robert L. Simons and Antonio Davila
Citibank has introduced a new, comprehensive performance-scorecard system. A regional president struggles with a tough decision: how to evaluate an outstanding branch manager who has scored poorly on an important customer satisfaction measure. This case provides a... View Details
Keywords: Performance Evaluation; Balanced Scorecard; Business Strategy; Customer Satisfaction; Performance Expectations; Decisions; Motivation and Incentives; Quality; Banking Industry
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  • November 1997
  • Teaching Note

Activity-Based Management at Stream International TN

By: Robert S. Kaplan
Teaching Note for (9-196-134). View Details
Keywords: Indiana
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  • November 1997 (Revised June 1999)
  • Teaching Note

Becton Dickinson: Designing the New Strategic, Operational, and Financial Planning Process TN

By: Robert L. Simons and Antonio Davila
Teaching Note for (9-197-014). View Details
Keywords: Business Strategy; Planning; Finance
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  • November 1997
  • Teaching Note

Co-operative Bank, The TN

By: Robert S. Kaplan
Teaching Note for (9-195-196). View Details
Keywords: Banking Industry
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  • November 1997 (Revised April 2017)
  • Teaching Note

Compagnie du Froid, S.A.

By: Robert Simons, Antonio Dávila, Kathryn Rosenberg and Jennifer Packard
Teaching Note for (9-197-085). View Details
Keywords: Management Control Systems; Strategy And Execution; Variance Analysis; Performance Measurement; Food and Beverage Industry; Europe
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  • November 1997 (Revised April 2017)
  • Teaching Note

Purity Steel Corporation, 2012

By: Robert Simons and Antonio Dávila
Teaching Note for (9-197-082). View Details
Keywords: Strategy And Execution; Management Control Systems; Performance Measurement; ROI; Transfer Pricing; Steel Industry
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  • November 1997
  • Teaching Note

CIBA-GEIGY (A), Teaching Note

By: Kenneth A. Merchant and Krishna G. Palepu
Keywords: Chemical Industry
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  • November 1997
  • Teaching Note

Disctech, Inc., Teaching Note

By: Kenneth A. Merchant and Krishna G. Palepu
Keywords: Teaching; Information
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  • November 1997
  • Teaching Note

G.A. Kleissler Co., Teaching Note

By: Kenneth A. Merchant and Krishna G. Palepu
Keywords: Teaching; Information
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  • November 1997
  • Teaching Note

Graves Industries, Inc. TN

By: Kenneth A. Merchant and Krishna G. Palepu
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  • November 1997
  • Teaching Note

Macon Prestressed Concrete Co., Inc. (A, B, & C Condensed), Teaching Note

By: Kenneth A. Merchant and Krishna G. Palepu
Keywords: Construction Industry
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  • November 1997
  • Teaching Note

Natomas North America TN

By: Kenneth A. Merchant and Krishna G. Palepu
Keywords: North and Central America
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  • November 1997
  • Teaching Note

Rabobank Nederland TN

By: Kenneth A. Merchant and Krishna G. Palepu
Teaching Note for (9-196-119). View Details
Keywords: Banking Industry; Netherlands
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  • November 1997
  • Teaching Note

Rohm and Haas (A), Teaching Note

By: Krishna G. Palepu and Kenneth A. Merchant
Keywords: Teaching; Information
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  • November 1997 (Revised May 1998)
  • Teaching Note

Indianapolis: Activity-Based Costing of City Services (A) and (B) TN

By: Robert S. Kaplan
Teaching Note for (9-196-115) and (9-196-117). View Details
Keywords: Activity Based Costing and Management; City
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  • October 1997
  • Teaching Note

Mobil USM&R Series TN

By: Robert S. Kaplan
Teaching Note for (9-197-025), (9-197-120), (9-197-121), (9-197-026), (9-197-027), and (9-197-028). View Details
Keywords: Mining Industry; Energy Industry; United States
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  • October 1997
  • Teaching Note

United Way of Southeastern New England (UWSENE) TN

By: Robert S. Kaplan
Teaching Note for (9-197-036). View Details
Keywords: United States
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