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Show Results For
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All HBS Web
(4,033)
- People (16)
- News (892)
- Research (2,417)
- Events (22)
- Multimedia (47)
- Faculty Publications (1,800)
- 04 Sep 2019
- News
Clicks and Mortar
increasingly transform into places for experiences, not just for taking inventory home. What probably will not survive are the retailers that are more like a warehouse, or just physical repositories of goods. Real estate is too expensive...
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- 15 Dec 2014
- Research & Ideas
Deconstructing the Price Tag
sentiment, the researchers conducted six lab experiments in which participants answered questions about a simulated website of a fashion retailer selling T-shirts. The research also included a field study of sales figures at a real online...
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- Profile
Kim Chen
Why was earning your MBA at HBS important to you? I sought to expand the way I think about my career and business and the context in which both operate. I knew HBS would help me do so by exposing me to a diverse set of classmates, topics, and sides of many important...
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William T. Grant
Grant had established a chain of 30 stores, the 25 cent-limit on merchandise was raised to one dollar. W. T. Grant Company evolved into one of the largest retailing companies in the nation. By the time of Grant’s death in 1972, the...
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Keywords:
Retail
- Profile
Joseph Blair
Why was earning your MBA at HBS important to you? Earning my MBA was important to me because I wanted to gain business skills that complemented my engineering background. As an engineer, I was accustomed to analyzing technical problems and figuring out the right...
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- Profile
Paul Scharfman
In a small, undercapitalized cheese manufacturing operation in rural Wisconsin, Paul Scharfman (AB 1976, MBA 1979) saw the opportunity to develop a variety of specialty cheeses that would appeal to the palates of the growing population of ethnic consumers in the United...
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- 17 Mar 2015
- Research & Ideas
Where Did My Shopping Mall Go?
The new book Retail Revolution: Will Your Brick-and-Mortar Store Survive? argues that traditional store-front retailing is at an inflection point, under tremendous pressure from ecommerce and the changing...
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- 01 Dec 2017
- News
2017 in Retail: Voice-Activated, One-Hour-Delivery Shopping
innovation is accelerating rapidly, and means big changes and challenges for the sector. We are seeing rapid changes both in traditional retailers and in startups. The largest traditional retailers are...
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- 06 Mar 2017
- Research & Ideas
Why Comparing Apples to Apples Online Leads To More Fruitful Sales
Online, consumers are more likely to buy when a product grouping display contains like items. Source: Mik22 In online retail displays, items pictured next to your product may make or break a decision to buy that product, according to...
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Milton J. Petrie
Location, location, location. Petrie had a keen sense for “hot real estate” which he used to create a new form of retailing – the women’s specialty store. By focusing on the teen market and insisting on quick inventory turns, he created a...
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Keywords:
Retail
- 09 Apr 2001
- Research & Ideas
The Manager’s Guide to Communicating with Customers Collection
Are you reaching your customers? The key is knowing who they are and what they want To appeal to retail customers you need to understand what makes them tick. What better way to do that than by studying actual consumer behavior? A great...
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- 01 Mar 2016
- News
How Do I Get Your Job?
McKinsey before coming to HBS. Beck, cofounder and CEO of beauty retailer Bluemercury, tells Uberoi, a member of the student-run Retail & Luxury Goods Club, how she went from consultant to entrepreneur to...
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Jack M. Eckerd
Eckerd introduced the self-service retailing model in his drug store operations and, in the process, built the largest drug store retail chain in the South. Eckerd was one of the firsts to recognize the...
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Keywords:
Retail
Leon L. Bean
Beginning with a self-made rubber hunting boot, Bean created a retailing giant and became one of the pioneers of the mail-order industry, introducing the first Bean’s catalog in 1914. He instilled a “customer first” culture with generous...
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Keywords:
Retail
David D. Glass
Glass is credited with leading Wal-Mart through an aggressive expansion program – increasing sales ten-fold (from $16 billion to $165 billion), developing the SuperCenter concept combining groceries and general merchandise, and opening hundreds of View Details
Keywords:
Retail
James D. Sinegal
Sinegal was one of the principal founders of Costco in 1983. As CEO, he has built the fledgling wholesale shopping center into the largest such organization in the United States, outpacing both Sam’s Club and BJ’s Wholesale. Though he built a $40+ billion operation...
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Keywords:
Retail
Joseph L. Hudson
Hudson created new department store policies including the maintenance of full inventories to permit immediate delivery, moderate prices, and liberal return privileges for customers. He was also one of the first in the retail industry to...
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Keywords:
Retail
- 05 Dec 2016
- News
Scaling Up at Five Below
target audience, where Joel Anderson (MBA 1993) is CEO. A retailer of trendy goods where everything is (you guessed it) five dollars and below, Five Below was launched in 2002 and now has over 500 stores throughout the United States....
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- 21 Mar 2004
- Research & Ideas
Loyalty: Don’t Give Away the Store
you decide to focus your research on the grocery retail business? Rajiv Lal: The programs I see most often are the simple programs where you get a card, and use the card to get promotions. You see these in all types of View Details
Richard M. Schulze
Schulze transformed his small Sound of Music electronic store into an electronics retailing giant – Best Buy. Schulze introduced mass-merchandising techniques to the electronics marketplace and helped to transform the shopping process...
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Keywords:
Retail