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Show Results For
-
All HBS Web
(3,937)
- People (2)
- News (1,647)
- Research (2,007)
- Events (41)
- Multimedia (108)
- Faculty Publications (1,359)
- 16 Dec 2014
- News
H-1B work visa full of uncertainties for immigrants
- 13 May 2019
- News
The Unexpected Way Whistleblowers Reduce Government Fraud
- Web
Racial Equity Fellows | Institute for Business in Global Society
presented annually to a rising scholar in the field of employment and labor law who demonstrates a commitment to community and workplace justice. She was also named a 2022 Gender+ Justice Fellow at Georgetown, a network of scholars...
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- 01 Oct 1996
- News
"Service-Profit Chain" Links Members of Service Management Unit
elective that looks at changes in the ways products and services -- both new and traditional -- will be bought and sold in the emerging universe of electronic commerce. Associate Professor Gary W. Loveman studies service management through the lens of global View Details
Keywords:
Susan Young
- 01 Jun 2014
- News
Roads to Recovery
sector, government, labor associations, and civic advocacy groups. The impact of this national summit on its participants was perhaps best described by Representative Earl Blumenauer (D-OR), who declared midway through the event that "the...
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- 01 Oct 2001
- News
New Economy Notables: Scott D. Cook
or adaptive organism, there are changes. Karl Marx, while he was wrong about almost everything, was actually right on at least one thing — the labor theory of value. What matters most is the people in your company, more than the capital,...
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- 2023
- Working Paper
The Impact of Unionization on Consumer Perceptions of Service Quality: Evidence from Starbucks
By: Isamar Troncoso, Minkyung Kim, Ishita Chakraborty and SooHyun Kim
The US has seen a rise in union movements, but their effects on service industry marketing outcomes like customer satisfaction and perceptions of service quality remain understudied. In this paper, we empirically study the impact on customer satisfaction and...
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Keywords:
Labor Unions;
Customer Satisfaction;
Perception;
Public Opinion;
Employees;
Food and Beverage Industry
Troncoso, Isamar, Minkyung Kim, Ishita Chakraborty, and SooHyun Kim. "The Impact of Unionization on Consumer Perceptions of Service Quality: Evidence from Starbucks." Working Paper, 2023.
- October 2020 (Revised February 2023)
- Teaching Note
MobSquad
- 25 Aug 2022
- News
Research Brief: Paying the Price for Remote Work
The pandemic dramatically accelerated the global marketplace’s appetite for remote work, which had already become a $50 billion industry by 2020. But wages for the same remote jobs varied greatly, depending on where the worker lived. That’s one of the critical findings...
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- 09 Jul 2001
- Research & Ideas
Does Misery Love Companies? How Social Performance Pays Off
their nations' labor force, or that some countries have infant mortality rates more than ten times our own. Indeed, access to a computer, well enough access to sanitation or a telephone, can be very limited around the world. The lists go...
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by Joshua D. Margolis & James P. Walsh
- 1987
- Chapter
The Development of Working Relationships
By: John J. Gabarro
Gabarro, John J. "The Development of Working Relationships." In The Handbook of Organizational Behavior, edited by J. W. Lorsch. Englewood Cliffs, NJ: Prentice Hall, 1987.
- 2021
- Article
Cluster Presence and Economic Performance: A New Look Based on European Data
By: Christian H.M. Ketels and Sergiy Protsiv
This paper takes a fresh empirical look at how cluster presence matters for economic performance. It analyses a new data set developed for the European Cluster Observatory to assess the impact of clusters on industry-level wages and regional prosperity. It is found...
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Ketels, Christian H.M., and Sergiy Protsiv. "Cluster Presence and Economic Performance: A New Look Based on European Data." Regional Studies 55, no. 2 (2021): 208–220.
- Article
The Power in Demography: Women's Social Constructions of Gender Identity at Work
By: R. J. Ely
This study examined how women's proportional representation in the upper echelons of organizations affects professional women's social constructions of gender difference and gender identity at work. Qualitative and quantitative data were used. Results suggest that sex...
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Ely, R. J. "The Power in Demography: Women's Social Constructions of Gender Identity at Work." Academy of Management Journal 38, no. 3 (June 1995): 589–634. (Winner, Academy of Management Journal Impact Award, 2021.)
- 17 Aug 2018
- News
Worker Representation on Boards Won’t Work Without Trust
- 1995
- Chapter
The Role of Dominant Identity and Experience in Organizational Work on Diversity
By: R. J. Ely
Ely, R. J. "The Role of Dominant Identity and Experience in Organizational Work on Diversity." In Diversity in Work Teams: Research Paradigms for a Changing Workplace, edited by Susan E. Jackson and Marian N. Ruderman, 161–186. Washington, D.C.: American Psychological Association, 1995.
- 2014
- Report
Bridge the Gap: Rebuilding America's Middle Skills
By: Joseph B. Fuller, Jennifer Burrowes, Manjari Raman, Dan Restuccia and Alexis Young
The market for middle-skills jobs—those that require more education and training than a high school diploma but less than a four-year college degree—is consistently failing to clear. That failure is inflicting a grievous cost on the competitiveness of American firms...
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Keywords:
Business or Company Management;
Human Capital;
Education;
Competency and Skills;
Macroeconomics;
United States
Fuller, Joseph B., Jennifer Burrowes, Manjari Raman, Dan Restuccia, and Alexis Young. "Bridge the Gap: Rebuilding America's Middle Skills." Report, U.S. Competitiveness Project, Harvard Business School, November 2014. (This report was authored jointly by Accenture, Burning Glass Technologies, and Harvard Business School.)
- November 1975 (Revised October 1976)
- Case
Cross River Products
Describes production task of meeting peak seasonal demands in a light manufacturing plant. Information is provided for evaluating the options of overtime, second shift, second production line, and inventory buildup.
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Keywords:
Buildings and Facilities;
Information;
Labor;
Demand and Consumers;
Production;
Supply Chain
Wheelwright, Steven C. "Cross River Products." Harvard Business School Case 676-086, November 1975. (Revised October 1976.)
- January 2003
- Article
Women Entrepreneurs Who Break Through to Equity Financing: The Influence of Human, Social and Financial Capital
By: Myra M. Hart, Nancy M. Carter, Candida G. Brush, Patricia G. Greene and Elizabeth Gatewood
Hart, Myra M., Nancy M. Carter, Candida G. Brush, Patricia G. Greene, and Elizabeth Gatewood. "Women Entrepreneurs Who Break Through to Equity Financing: The Influence of Human, Social and Financial Capital." Venture Capital 5, no. 1 (January 2003): 1–28.