Turn - Publications - Faculty & Research

08 Feb 2010
HBS Case

Looking Behind Google’s Stand in China

shocking turn of events on January 12 when Google announced it would pull up stakes in China unless the country agreed to stop censoring search. The precipitating event: an unsuccessful cyber attack from inside China attempting to burrow... View Details

Keywords: by Sean Silverthorne; Technology

Portrait Project

Jennifer Wu

Mom lay on the bathroom floor, her face ashen as she threw up once more. Dad and I hovered over her, fretful and anxious, as we debated calling an ambulance. Thankfully, it turned out to be a bout of food poisoning that quickly passed. ... View Details

05 Nov 2021
Op-Ed

Is the Business World Finally Ready for the Wisdom of Shibusawa?

Eiichi Shibusawa continues to gain influence in Japan—even though he died almost a century ago. Japan’s government announced earlier this year that the 19th century business leader would be the face on 10,000 yen ($90) bank notes—the highest value denomination in... View Details

Keywords: by Geoffrey Jones and Rei Morimoto; Financial Services; Retail

04 May 2021
Blog Post

Asian American Pacific Islander Heritage Month at HBS

minority; perhaps it was that the diffusion of cultures I have grown accustomed to quickly turned into me trying to fit into American culture instead. I never felt so different in such a stark manner. Looking back, I did not think too... View Details

13 Oct 2009
Research & Ideas

7 Lessons for Navigating the Storm

mistakes and pressures. All of us without exception make mistakes and will capitulate under enough pressure. The key is being open with others, taking them into your confidence, admitting your mistakes, and looking to them for advice and support. Rarely does anyone... View Details

Keywords: by Martha Lagace

01 Aug 1998
News

High Honors

to make the MBA Program coeducational. In 1974, Marshall became a faculty member in the Advanced Management Program and turned his attention to Executive Education. Several years later, he was tapped to teach in the Smaller Company... View Details

27 Nov 2000
Research & Ideas

The Dynamics of Standing Still: Firestone Tire & Rubber and the Radial Revolution

independent. "Firestone's historical excellence and disastrous response to global competition and technological innovation," writes Sull, "posed a paradox for industry observers: Why had the industry's best managed company View Details

Keywords: by Donald N. Sull; Manufacturing; Transportation

01 Dec 2022
News

Full Court Press

On May 28, 2022, the Basketball Africa League (BAL) held the championship game of its second season, pitting the club team Petro de Luanda, from Angola, against US Monastir, from Tunisia. Traffic snarls outside the stadium, congestion tightened by temporary road... View Details

Keywords: Dan Morrell

04 Feb 2010
What Do You Think?

What’s the Best Way to Make Careful Decisions?

increasingly complex world? Will we need to turn increasingly to such things as quantitative models, "prediction markets" (where people bet on their views), the wisdom of crowds, and even such things as models based on... View Details

Keywords: by James Heskett

26 Nov 2001
Op-Ed

Why Corporate Budgeting Needs To Be Fixed

truth. It turns business decisions into elaborate exercises in gaming. It sets colleague against colleague, creating distrust and ill will. And it distorts incentives, motivating people to act in ways that run counter to the best... View Details

Keywords: by Michael C. Jensen

Research Summary

Social Innovation

My intellectual agenda addresses this question: How to innovate to solve the world’s toughest challenges? Out of the earth’s population, about 2 billion can afford good products whereas the remaining 5 billion are poor and therefore are nonconsumers.... View Details

Web

News & Commentary - Advancing Racial Equity

Rene Jones 13 Jul 2021 | MBA Creating the Minority Renaissance for Venture Capital: Interview with Henri Pierre-Jacques and Jarrid Tingle, Managing Partners at Harlem Capital 27 Oct 2020 | MBA Turning a Moment into a Movement: How the... View Details

08 Feb 2021
Book

How to Make the World Better, Not Perfect

sharing examples of lessons he’s learned in his life, Bazerman suggests how readers may apply the same principles to theirs. In a chapter on time management, for example, he describes an assessment he made 15 years ago when he turned 50... View Details

Keywords: by Michael Blanding

14 Jul 2003
Research & Ideas

Understaffed and Overworked: What Now?

come out on top—if you have a strategy. A well thought out plan for managing yourself, your team, and even your boss through these tough times will not only help you address the new demands being heaped upon you, it will also help you View Details

Keywords: by Paul Michelman

10 Sep 2020
Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

company already has. You can turn to the younger members of your organization, who are more likely to work on the frontlines in customer-facing roles, to gather their understanding of customers’ needs. Of course, you can also reach out to... View Details

Keywords: by Boris Groysberg and Katherine Connolly Baden

Web

Introducing One-Step Photography - Edwin H. Land & Polaroid | Harvard Business School

theatrical demonstration—the pacing and dramatic effect of which had been well-rehearsed—the soon-to-be-famous inventor, then 37 years old, sat for his portrait in front of a large motorized view camera. With a turn of a knob, Land pulled... View Details

Web

the Art of American Advertising - Advertising Products

developed into a giant industry, from 60 companies in 1860 to 700 companies in 1890. 8 The newly specialized field of advertising also grew exponentially as it became progressively complex. After the Civil War, for example, copy writing was done in house or externally... View Details

17 Jan 2023
Blog Post

Upcoming Interview? No Problem—Just Connect the Dots

front of them already. But don’t count on them to be able to connect the dots themselves—that takes work and time, which they may not have. Make it easy for the interviewer by connecting the dots for them. How? Take their open-ended question and smoothly View Details

25 Jul 2016
Research & Ideas

Who is to Blame for 'The Great Training Robbery'?

organization is ready both in terms of the systemic culture and pattern of management that exists.” Too often CEOs turn to HR to create a training program when faced with a problem. The CEO avoids opening a Pandora’s box of larger... View Details

Keywords: by Roberta Holland; Education

12 Jul 2004
Research & Ideas

Enron’s Lessons for Managers

new rules, such as the documentation of internal controls as dictated by the Sarbanes-Oxley Act, are turning out to be extremely expensive to implement. The new rules for the corporate governance system highlight three assumptions, he... View Details