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(11,687)
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Show Results For
- All HBS Web
(11,687)
- People (42)
- News (3,707)
- Research (5,659)
- Events (26)
- Multimedia (195)
- Faculty Publications (3,120)
- April 1994 (Revised August 1996)
- Case
American Express (A)
By: Jay W. Lorsch
In January 1993, the American Express board met to decide who would succeed James D. Robinson, III as chairman and CEO. The board needed to act in the spotlight of intense media and investor scrutiny, and after leaks had revealed that there was a conflict among the... View Details
Keywords: Decision Making; Corporate Governance; Resignation and Termination; Leadership; Management Succession; Performance Evaluation
Lorsch, Jay W. "American Express (A)." Harvard Business School Case 494-093, April 1994. (Revised August 1996.)
- Program
Transforming Customer Experiences
fee covers tuition, books, case materials, accommodations, and most meals. You will be invoiced upon admission to the program. Invoices are due within 30 days of receipt, or upon receipt if the program start date is less than 30 days from the invoice date. If you View Details
- Article
Drive Innovation with Better Decision-Making
By: Linda A. Hill, Emily Tedards and Taran Swan
Despite their embrace of agile methods, many firms striving to innovate are struggling to produce breakthrough ideas. A key culprit, according to the authors, is an outdated, inefficient approach to decision-making. Today’s discovery-driven innovation processes involve... View Details
Keywords: Innovation and Invention; Decision Making; Decision Choices and Conditions; Organizational Change and Adaptation
Hill, Linda A., Emily Tedards, and Taran Swan. "Drive Innovation with Better Decision-Making." Harvard Business Review 99, no. 6 (November–December 2021): 70–79.
- July 1995
- Background Note
Reengineering Design Is Radical; Reengineering Change Is Not!
Discusses the two stages of an organization's reengineering effort--the design and implementation. While the design phase needs to be revolutionary, an organization must assess whether the appropriate path to implementation should be evolutionary or revolutionary.... View Details
Stoddard, Donna B., and Sirkka Jarvenpaa. "Reengineering Design Is Radical; Reengineering Change Is Not!" Harvard Business School Background Note 196-037, July 1995.
- Article
Management Accounting and Control: Lessons for and from the World's Tiniest Businesses
By: Srikant M. Datar, Marc J. Epstein and Kristi Yuthas
The article discusses skills microentrepreneurs need to manage and expand their businesses. After interviewing hundreds of microfinance clients around the globe, the authors were able to identify five tools drawn from management accounting where improved knowledge... View Details
Keywords: Governance Controls; Expansion; Business or Company Management; Microfinance; Cost Management; Risk Management; Budgets and Budgeting; Accounting; Opportunities
Datar, Srikant M., Marc J. Epstein, and Kristi Yuthas. "Management Accounting and Control: Lessons for and from the World's Tiniest Businesses." Strategic Finance 91, no. 5 (November 2009).
- July 1997 (Revised October 2003)
- Case
Chattanooga Ice Cream Division,The
By: Carl S. Sloane
Senior functional officers (marketing, manufacturing, research & development, control, and human resources) clash over alternative ideas for turning around a business in decline. The general manager is faced not only with choosing between competing ideas, but also... View Details
Keywords: Management Style; Management Teams; Groups and Teams; Managerial Roles; Conflict Management; Decisions; Performance
Sloane, Carl S. "Chattanooga Ice Cream Division,The." Harvard Business School Case 498-001, July 1997. (Revised October 2003.)
- 16 Jan 2019
- News
Employers Are Clueless When It Comes To Family Caregiving
- 25 Apr 2016
- News
Can politicians really bring jobs "back" to the U.S.?
Healthy Buildings: What Will We Measure and How Will We Know?
Three irreversible trends -- realization of the deep downside of bad public health and bad buildings; the access to and democratization of air quality data; and the relaxation of the need to be present in-person, face-to-face, day-to-day -- will forever change... View Details
- Web
Seminars & Conferences - Faculty & Research
Events Can We Get To Where We Need To Go? America's infrastructure woes and how to fix them were front and center at the recent summit, America on the Move: Transportation and Infrastructure for the 21st Century , led by Rosabeth Moss... View Details
- 09 Feb 2009
- Research & Ideas
Uncompromising Leadership in Tough Times
Economic difficulties need not mean that we lower our standards for leadership. If anything, we should raise our sights. New work by HBS professor Michael Beer and colleagues shows that there is still a place for what they term... View Details
Keywords: by Martha Lagace
- Program
Making Corporate Boards More Effective
operate—rather, each board must develop practices that suit the unique needs of its company and management. As you examine the latest thinking on the internal function of corporate boards, interaction with management, and overall board... View Details
- 12 Jul 2006
- Research & Ideas
Competition the Cure for Healthcare
treatment, and costs go down. If you avoid making mistakes, costs go down. If excellent surgery allows the patient to go home sooner, costs go down. If you actually cure the disease, the patient does not need to have any more office... View Details
- 04 Mar 2024
- What Do You Think?
Do People Want to Work Anymore?
that have a lot of break time). And they work full-time, willing to do whatever needs doing to deliver a “magical” experience for guests, and willing to both teach their jobs and learn other people’s jobs. For this, team members are... View Details
Keywords: by James Heskett
- 01 Oct 2013
- Working Paper Summaries
Organizational Factors that Contribute to Operational Failures in Hospitals
- 26 Jun 2015
- Blog Post
7 Things International Applicants Should Know About HBS
So what do international students need to know as they consider applying to HBS and making this transition? We checked in with Esme O’Neill-Dean (from New Zealand, MBA 2016) and Ibraheem Fahal (from Saudi Arabia, MBA 2015) to see what... View Details