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Show Results For
-
All HBS Web
(5,686)
- People (31)
- News (1,244)
- Research (2,972)
- Events (14)
- Multimedia (25)
- Faculty Publications (1,532)
- 24 Apr 2018
- Op-Ed
Op-Ed: What Mark Zuckerberg Can Learn About Crisis Leadership from Starbucks
things. After those first days, the moment had passed and other voices were crowding out his company’s messages. Leading in crisis is the real test for leaders. Zuckerberg failed his big test and will struggle to recover. Johnson has rebuilt goodwill with Starbucks...
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- 09 Feb 2007
- Working Paper Summaries
Do Corporate Social Responsibility Ratings Predict Corporate Social Performance?
- 2010
- Book
Seven Strategy Questions: A Simple Approach for Better Execution
By: Robert L. Simons
To stay ahead of the pack, you must translate your organization's competitive strategy into day-to-day actions that will enable your company to win in the marketplace. This means channeling resources into the right efforts, striking a balance between innovation and...
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Keywords:
Decision Choices and Conditions;
Innovation and Management;
Resource Allocation;
Business Processes;
Organizational Culture;
Competitive Strategy
Simons, Robert L. Seven Strategy Questions: A Simple Approach for Better Execution. Harvard Business Review Press, 2010.
- 04 Mar 2024
- Research & Ideas
Want to Make Diversity Stick? Break the Cycle of Sameness
predecessors,” says Chang, who coauthored the study with Erika Kirgios of the University of Chicago’s Booth School of Business. The findings were recently published in the journal Management Science. The departing leader’s identity...
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by Michael Blanding
- Web
FAQ - MBA
MS/MBA: Engineering Sciences FAQ What is the mission of the program? The program aims to educate future leaders of technology ventures by providing a strong foundation in general management, building design skills, and deepening students’...
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- May 2006 (Revised July 2007)
- Case
Creating Meaning for the Customer: The Case of GMACI
Excellence in exploiting customer information and leveraging its affiliation to the GM group are among the strategic options that GMAC Insurance CEO Gary Kusumi is considering. GMAC Insurance, the wholly-owned auto insurance subsidiary of General Motors, formed through...
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Keywords:
Customer Relationship Management;
Decision Choices and Conditions;
Knowledge Use and Leverage;
Strategy;
Auto Industry;
Insurance Industry
Martinez-Jerez, Francisco de Asis, Nathan Mangum, and Joshua Bellin. "Creating Meaning for the Customer: The Case of GMACI." Harvard Business School Case 106-073, May 2006. (Revised July 2007.)
- 16 Jun 2021
- HBS Case
Cruising in Crisis: How Carnival Is Riding Out the COVID-19 Storm
challenges. “To get to a better place, you therefore either have to find ways to generate more cash, or reduce or restructure your liabilities.” In addition to aggressively cutting expenses, Carnival also negotiated with its existing...
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- April 2010
- Case
Bill Nichol Negotiates with Walmart: Hard Bargains over Soft Goods (A)
By: James K. Sebenius and Ellen Knebel
CEO Bill Nichol must somehow negotiate a surprise ultimatum from Walmart, his largest customer, about his largest and most profitable product line: “We're dropping it.” Among its hosiery products, the Kentucky Derby Hosiery Co. produces and sells a branded line of...
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Keywords:
Customer Relationship Management;
Crisis Management;
Negotiation Tactics;
Conflict Management;
Apparel and Accessories Industry;
North America
Sebenius, James K., and Ellen Knebel. "Bill Nichol Negotiates with Walmart: Hard Bargains over Soft Goods (A)." Harvard Business School Case 910-043, April 2010.
- 01 Dec 2023
- News
A Continuum of Innovation
discussions that make the case method such a powerful learning experience. In a related step, for the first time this year, we are offering an RC course called Data Science for Managers to help students, as View Details
Keywords:
Jennifer Gillespie
- 03 Apr 2006
- What Do You Think?
Has Globalization Reached Its Peak?
Summing Up The global corporation and globalization in general are poised to achieve new and different heights, if responses to this month's column are to be believed. As Greg Bownik put it, "for globalization to peak businesses...
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by James Heskett
- 11 Apr 2023
- Research & Ideas
Is Amazon a Retailer, a Tech Firm, or a Media Company? How AI Can Help Investors Decide
understand a business. “We want to make money and always looking to generate alpha in our investment strategies, so if machine learning can make us profitable and improve our risk management and trading...
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- 15 Sep 2008
- Research & Ideas
The Coming Transformation of Social Enterprise
trillion will flow directly to social enterprise organizations. Concurrently, a new generation of business leaders and philanthropists is experimenting with hybrid forms of social enterprises while demanding more transparency and...
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by Roger Thompson
- Web
Advisory Board - Entrepreneurship
was purchased for approximately $1.1B by Ariba, where Mr. Burgstone served as Vice President and co-head of corporate development. He has also worked as a high-tech strategy consultant (semiconductor, telecom, online financial services), and in View Details
- 05 Nov 2017
- Blog Post
What You Need to Know about SVMP
The HBS Summer Venture in Management Program, an immersive, weeklong experience for rising college seniors, was developed to increase diversity and opportunity in business education. During their time on campus, SVMPers gain business...
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- January 2020 (Revised April 2020)
- Case
Rumo: Infrastructure for a Healthier Economy
By: Forest L. Reinhardt, Mariana Cal, Ruth Costas and Natalie Kindred
Brazilian logistics company Rumo operated 13,500 km in railway networks, port terminals, and inland transshipment terminals, connecting major Brazilian ports to the agriculture hubs of Mato Grosso and São Paulo state. Controlled by Cosan, Brazil's leading sugar and...
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Keywords:
Agribusiness;
Plant-Based Agribusiness;
Customer Relationship Management;
Growth and Development Strategy;
Logistics;
Rail Transportation;
Value Creation;
Rail Industry;
Transportation Industry;
Agriculture and Agribusiness Industry;
Latin America;
Brazil
Reinhardt, Forest L., Mariana Cal, Ruth Costas, and Natalie Kindred. "Rumo: Infrastructure for a Healthier Economy." Harvard Business School Case 720-008, January 2020. (Revised April 2020.)
- 27 Jun 2007
- Lessons from the Classroom
Learning to Make the Move to CEO
You're a successful senior executive with 20, 25 years of experience under your belt. You've made your mark and stand just 1 or 2 rungs from the position of CEO. Now what? As faculty chair of Harvard Business School's Advanced Management...
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- Profile
Soltan Bryce
“broad and deep” “The leaders I admired were HBS alums,” Soltan says. “It was such a clear choice – HBS creates the kind of leadership I respect. The virtue of the general management approach is that it...
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- October 2010
- Article
Culture Clash: The Costs and Benefits of Homogeneity
This paper develops an economic theory of the costs and benefits of corporate culture-in the sense of shared beliefs and values in order to study the effects of "culture clash" in mergers and acquisitions. I first use a simple analytical framework to show that shared...
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Keywords:
Cost vs Benefits;
Organizational Culture;
Economics;
Information Management;
Forecasting and Prediction;
Values and Beliefs;
Mergers and Acquisitions;
Framework;
Satisfaction;
Motivation and Incentives;
Power and Influence;
Communication
Van den Steen, Eric. "Culture Clash: The Costs and Benefits of Homogeneity." Management Science 56, no. 10 (October 2010): 1718–1738.
- 02 Sep 2002
- Research & Ideas
The Role of Government When All Else Fails
In When All Else Fails: Government as the Ultimate Risk Manager, David A. Moss explores government's role as insurer of last resort in everything from crafting consumer protection law to bailing out airlines after September 11th. He discusses the historical evolution...
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by Laura Linard
- Web
Strategy Curriculum - Faculty & Research
Build to Last, Engage Effectively Josh Baron Spring 2025 Q3 1.5 Reimagining Capitalism: Business and Big Problems (also listed under General Management and Accounting & Management) Ethan Rouen Fall 2024 Q1Q2...
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