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Show Results For
- All HBS Web
(3,171)
- News (1,003)
- Research (1,916)
- Events (15)
- Multimedia (20)
- Faculty Publications (874)
- 01 Dec 2011
- News
Reimagining the MBA
first stated mission was to educate leaders who “make a decent profit—decently.” By the early 1990s, the mission was articulated as “educating leaders who make a difference in the world.” What it means to educate leaders has evolved over... View Details
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
clear, our research is aimed at the organizational level. And in that context, the idea of tradeoffs is nothing new. Peter Drucker and others have said it, and people accept... View Details
- 01 Sep 2012
- News
Hierarchy's Last Stand
humiliated. Higher status used to be equated with wisdom. A person at the top, or anyone older and more experienced, could claim to know more than those below. He could have the final word, issue decisions... View Details
- 17 Jan 2017
- First Look
First Look at New Research: January 17
across space? Why does the law of gravity apply? How do the costs of transporting goods, tasks, and technologies influence firms’ decisions to separate tasks geographically and... View Details
Keywords: Sean Silverthorne
- 15 Apr 2008
- First Look
First Look: April 15, 2008
destructive behaviors such as cutting, excessive use of alcohol, taking drugs and suicide attempts. These patients are very difficult to treat and TBC has developed programs... View Details
Keywords: Martha Lagace
- 22 May 2020
- In Practice
Post-COVID Health Care: More Screens, Less Red Tape?
lump sums to estimations of RVU volumes if the crisis didn’t happen. My hope is that this crisis will provide the opportunity to rethink physician compensation in a way that maps physician incentives to the behaviors that generate value... View Details
Keywords: by Danielle Kost
- 19 Jul 2004
- Research & Ideas
Your Customers: Use Them or Lose Them
the best price, "full stop," said Frei. Another confounding factor for the insurance business is that companies lose money on auto insurance, she added. "Every company with the exception of maybe five loses money on auto insurance. They View Details
Keywords: by Martha Lagace
- 01 Dec 2016
- News
Inside Modern HR
IT consulting company, and my mother was a therapist. I grew up with a real love and understanding of what it takes to build a business brick by brick, as well as a deep curiosity for what View Details
Keywords: Julia Hanna
- 20 Mar 2007
- First Look
First Look: March 20, 2007
costs; create options; protect and enhance the realizable value of knowledge assets and certain other resources; and convert regulatory constraints into opportunities. View Details
Keywords: Martha Lagace
- 28 Mar 2019
- News
California Alumni Explore Role of Capitalism in Addressing Climate Change
conviction that taking action is essential to who we are and for the future of our children is what will make change happen.” She added that the “window for action is short, just two years,” according to... View Details
Keywords: Margie Kelley
- 17 Jun 2020
- News
Toronto Copes with COVID-19 Via Webinars; Alumni Respond to Pandemic in Philippines
Medicine (RITM), and used the Filinvest Tent as one of the mega-quarantine centers. Filinvest Development Corporation’s (FDC) most important project thus far was making data available to the country’s key... View Details
Keywords: Margie Kelley
- 06 Oct 2015
- First Look
October 6, 2015
technology and improved digital communication have been explored in a variety of contexts, the impact on economic activity—from consumer and entrepreneurial behavior to the... View Details
Keywords: Sean Silverthorne
- April 2008 (Revised March 2014)
- Case
Flying J (A)
By: Rohit Deshpande and Lauren Barley
The largest retailer of diesel fuel in the U.S., Flying J, is rethinking its growth strategy as the economy goes into a recession. Its major customer base, owner-operated truck drivers, are facing increasing costs of doing business. Yet Flying J is considering whether... View Details
Keywords: Decision Choices and Conditions; Growth and Development Strategy; Price; Consumer Behavior; Non-Renewable Energy; Energy Industry; United States
Deshpande, Rohit, and Lauren Barley. "Flying J (A)." Harvard Business School Case 508-074, April 2008. (Revised March 2014.)
- 02 May 2000
- Research & Ideas
Leading Professional Service Firms
employees, how to think about issues like strategy and firm governance, and how to address change. They gain new tools to employ in making View Details
- 05 Jun 2007
- First Look
First Look: June 5, 2007
change in the information set for employees when the incentives and decision rights remain unchanged. Also examines the tradeoffs front-line employees face as they divide their efforts between reaching new... View Details
Keywords: Martha Lagace
- September 2019 (Revised May 2020)
- Case
Keroche (A): Fighting for Share in the Kenyan Alcoholic Drinks Market
By: Ramon Casadesus-Masanell and Pippa Tubman Armerding
This case discusses the challenges faced by Kenyan alcoholic drinks producer Keroche Industries Limited in 2003, when the Kenyan government accused the company of manufacturing and selling substandard alcoholic drinks, revoked its liquor licenses, and shut down its... View Details
Keywords: Keroche; Alcohol; Wine; Manufacturing; Informal Market; Regulation; Illicit; Illegal; Shutdown; Factory; Low-income Consumers; Multinational; Local; Government; Allegations; Accusations; Negative Press; EABL; Tusker; Beer; SAB; Chang'aa; Naivasha; Rift Valley; East Africa; Lawsuit; Legal Battle; Business Ventures; Business Exit or Shutdown; Business Growth and Maturation; Business Startups; Production; Safety; Quality; Distribution; Small Business; Family Business; Crime and Corruption; Customer Focus and Relationships; Decisions; Income; Demographics; Geographic Scope; Geographic Location; Goods and Commodities; Government Legislation; Growth and Development; Business History; Lawsuits and Litigation; Laws and Statutes; Lawfulness; Goals and Objectives; Consumer Behavior; Market Entry and Exit; Problems and Challenges; Social Issues; Poverty; Strategy; Competition; Entrepreneurship; Food and Beverage Industry; Food and Beverage Industry; Kenya; Nairobi; Africa
Casadesus-Masanell, Ramon, and Pippa Tubman Armerding. "Keroche (A): Fighting for Share in the Kenyan Alcoholic Drinks Market." Harvard Business School Case 720-390, September 2019. (Revised May 2020.)
- 31 May 2018
- News
Finding Freedom from Eating Disorders
fancy therapy tools you may have heard of. Recovery always felt overly complicated and complex. So that was the first piece I really struggled with is I was always staying busy in recovery and showing up for... View Details
- 01 Jun 2017
- News
Life in Lockdown
a kitten dangling from a tree limb. One visit to Google kills that idea; there are already dozens of companies catering to premenstrual women. What about a service that can make a visit to an urgent care clinic more efficient View Details
- 01 Mar 2009
- News
My Real Career
asset value. We discussed the triumphs and tragedies of raising children and how difficult it really is to make decisions amid a maelstrom of... View Details
- 08 Jun 2011
- Lessons from the Classroom
Twenty-first Century Skill: Trading Carbon Credits
Cap and trade has become an increasingly popular mechanism used by governments to induce green behavior among corporate polluters, with news emerging almost daily. Just recently New Jersey Governor Chris... View Details