Publications

Teaching Note for (9-195-144). View Details

Keywords: Food and Beverage Industry

August 1998 (Revised December 1998)
Case

Wells Fargo Online Financial Services (B)

By: Robert S. Kaplan and Nicole Tempest

Describes how the Balanced Scorecard built by the Online Financial Services (OFS) group is used to select the highest-priority initiatives for the organization. Currently, initiatives arise continually throughout the organization, and management spends considerable... View Details

Keywords: Balanced Scorecard; Internet and the Web; Corporate Entrepreneurship; Corporate Strategy; Performance Evaluation; Finance; Change; Situation or Environment; Measurement and Metrics; Financial Services Industry; Banking Industry

August 1998
Teaching Note

Euclid Engineering TN

1998
Working Paper

Emerging Market Business Groups, Foreign Investors, and Corporate Governance

By: Tarun Khanna and Krishna G. Palepu

July 1998
Teaching Note

Maxwell Appliance Controls TN

Teaching Note for (9-192-058). View Details

Keywords: Manufacturing Industry

July 1998
Teaching Note

AT&T Paradyne TN

Teaching Note for (9-195-165). View Details

Keywords: Telecommunications Industry; Technology Industry

July – August 1998
Article

The Promise--and Peril--of Integrated Cost Systems

By: Robin Cooper and Robert S. Kaplan

Keywords: Cost; System

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June 1998 (Revised June 1999)
Teaching Note

Asea Brown Boveri and ABB: Accountability Times Two (A) and (B) TN

By: Robert L. Simons and Antonio Davila

Teaching Note for (9-192-139), (9-192-141), and (9-192-142). View Details

June 1998 (Revised July 1999)
Teaching Note

Asea Brown Boveri: The ABACUS System TN

By: Robert L. Simons and Antonio Davila

Teaching Note for (9-192-140). View Details

June 1998 (Revised March 2017)
Teaching Note

Chemalite, Inc. (B): Cash Flow Analysis

By: Robert Simons and Antonio Davila

Teaching Note for (9-195-130). View Details

Keywords: Execution; Management Control Systems; Cash Flow Analysis; Profit Planning; Strategy

June 1998 (Revised August 2001)
Case

Wells Fargo Online Financial Services (A)

By: Robert S. Kaplan and Nicole Tempest

Wells Fargo, the industry leader in electronic banking, has implemented a Balanced Scorecard in its online financial services group (OFS) to track and measure performance. The OFS group develops and supports services that allow existing and future banking customers to... View Details

Keywords: Balanced Scorecard; Internet and the Web; Corporate Entrepreneurship; Corporate Strategy; Performance Evaluation; Finance; Change; Situation or Environment; Measurement and Metrics; Banking Industry; Financial Services Industry

June 1998 (Revised July 1998)
Teaching Note

Enron Development Corporation: The Dabhol Power Project in Maharashtra, India (A,B,& C) TN

By: V. Kasturi Rangan and Krishna G. Palepu

Teaching Note for (9-596-099), (9-596-100), and (9-596-101). View Details

Keywords: Energy Industry; India

June 1998
Article

Using Delegation and Control Systems to Mitigate the Trade-off between the Performance-Evaluation and Belief-Revision Uses of Accounting Standards

By: V.G. Narayanan and A. Davila

Keywords: System; Performance Evaluation; Accounting

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April 1998 (Revised June 1999)
Case

Bausch & Lomb, Inc.: Pressure to Perform

By: Robert L. Simons, Alex C. Sapir '97 and Indra Reinbergs

Bausch & Lomb is the subject of press attacks and experiences a sharp fall in stock price when management practices are exposed. Aggressive goal setting, supported by financial market expectations, is discussed as a precursor to a series of events that results in... View Details

Keywords: Performance Expectations; Management Practices and Processes; Ethics; Financial Markets; Financial Statements; Business and Shareholder Relations

April 1998 (Revised November 1999)
Case

Hamilton Financial Investments: A Franchise Built on Trust

By: Robert L. Simons and Antonio Davila

Provides a vehicle for students to evaluate risk management in the fast-paced mutual funds industry. A new risk manager has been hired to install new management controls and procedures. A series of decisions will determine how much business and franchise risk the... View Details

Keywords: Risk Management; Management Teams; Managerial Roles; Forecasting and Prediction; Investment Funds; Performance Evaluation; Corporate Strategy; Change Management; Financial Services Industry; Banking Industry

April 1998 (Revised November 1999)
Teaching Note

Lehigh Steel TN

By: V.G. Narayanan and Laura Donohue

Teaching Note for (9-198-085). View Details

Keywords: Steel Industry

April 1998
Teaching Note

Insteel Wire Products: ABM at Andrews TN

By: V.G. Narayanan and Ratna G. Sarkar

Teaching Note for (9-198-087). View Details

Keywords: Steel Industry

April 1998 (Revised September 1998)
Case

Classic Pen Company, The: Developing an ABC Model

Classic Pen has diversified from its core blue and black pen business by introducing new specialized colors. But costs have risen and margins on blue and black pens are decreasing. The controller turns to activity-based costing (ABC) for an explanation. View Details

Keywords: Activity Based Costing and Management; Manufacturing Industry