Publications

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01 Jun 2013
News

Engine Charlie

WILSON: Decades in the auto business. Charles Wilson (MBA 1936) came into this world back when Henry Ford was cranking out Model Ts. Unlike those now retired roadsters, Wilson, at 100 years old, is still active in the car business, although, he admits, "I've got a few... View Details

Keywords: Retail Trade; Retail Trade

January 2008
Article

Entrepreneurship and Urban Success: Toward a Policy Consensus

By: Zoltan J. Acs, Edward L. Glaeser, Robert E. Litan, Lee Fleming, Stephan J. Goetz, William R. Kerr, Steven Klepper, Stuart S. Rosenthal, Olav Sorenson and William C. Strange

Like all politics, all entrepreneurship is local. Individuals launch firms and, if successful, expand their enterprises to other locations. But new firms must start somewhere, even if their businesses are conducted largely or exclusively on the Internet. Likewise,... View Details

Keywords: Business Headquarters; Business Startups; Development Economics; Economy; Entrepreneurship; Policy; Taxation; Growth and Development Strategy; Product Development; Business Processes; Expansion; Internet

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22 Jul 2008
First Look

First Look: July 22, 2008

their organizations can benefit. This premise has led to widespread promotion of collaboration—among front-line staff and between staff and managers—as a strategy to integrate front-line staff knowledge for performance improvement.... View Details

Keywords: Martha Lagace

08 Dec 2015
First Look

December 8, 2015

increased service quality competition lead to customer defection, and which customers are most likely to defect? Our empirical analysis of 82,235 customers exploits the varying competitive dynamics in 644 geographically isolated markets in which a nationwide View Details

Keywords: Sean Silverthorne

01 Jun 1996
News

Reinventing Marketing

technologically savvy, analytically sophisticated, and expansive in its industry coverage. Within this context, several major initiatives are under way in Marketing. First on the agenda is faculty staffing and development. With several... View Details

Keywords: Mary Jane Higgins; Illustration by Peter Hoey

Web

Global Maps - Creating Emerging Markets

Global Maps Historical Data Visualization The HBS Historical Data Visualization (HDV) tool charts the global growth and evolution of business over time and includes historical mapping of major economic and political indicators. It includes maps of the global View Details

14 Feb 2017
First Look

First Look at New Research: February 14

the scientists themselves. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52220 January 2017 American Economic Review Are Online and Offline Prices Similar? Evidence from Large Multi-Channel Retailers By: Cavallo,... View Details

Keywords: Sean Silverthorne

July 2020
Case

Super 30: Educating the Elite Poor

By: Prithwiraj Choudhury, Tarun Khanna and Shreya Ramachandran

In the summer of 2019 in New Delhi, S K Shahi and his daughter, Meenakshi, faced a difficult problem. India had 19 centers of their non-profit, the Center for Social Responsibility and Leadership. Also called the 'Super 30' program, this offered free training for... View Details

Keywords: Non-profit; Inclusive Growth; Education; Higher Education; Diversity; Nonprofit Organizations; Operations; Expansion; Geographic Location; Strategy; Decision Making; India

01 Sep 2015
News

Case Study: Golden Ticket

platform of options beyond ticketing, including licensed merchandise sales and CRM for sporting events and dedicated event feeds that will ping relatives and friends about upcoming games and recitals. Expansion is a question of dimension:... View Details

December 2003 (Revised December 2004)
Case

Building Hedge Funds at Prospero Capital

This case discusses the issues facing a relatively new and small equity hedge fund as it attempts to expand its investor base. View Details

Keywords: Expansion; Business Startups; Finance; Financial Services Industry

July 1994
Case

Microsoft: Multimedia Publications (A)

By: Marco Iansiti and Ellen Stein

Microsoft Corp. has built a highly successful business around computer software (both applications and system software) using a particular organizational structure. Now that the company has chosen to enter the consumer market with a CD-ROM product, how should Microsoft... View Details

Keywords: Product Development; Organizational Structure; Applications and Software; Design; Expansion; Consumer Products Industry; Information Technology Industry; Washington (state, US)

22 Feb 2022
News

March 2022 Alumni and Faculty Books

and Keep Customers in the Age of Disruption By Steve Dennis (MBA 1984) LifeTree Physical retail isn’t dead—but boring retail is. Remarkable Retail equips the savvy View Details

28 Jul 2015
First Look

First Look: July 28, 2015

of the business model as decisions enforced by the authority of the firm; this definition enables the analysis of business models through the analysis of individual firm choices. We situate negotiation outcomes within the strategy... View Details

Keywords: Carmen Nobel

March 2022 (Revised February 2023)
Case

Sunōmi Switchel: Time to Switch?

By: Lindsay N. Hyde, Shani Carter McKinney and Alexandra Horvitz

Nicole Blank has bootstrapped her functional beverage company, Sunōmi Switchel, to contracts with leading grocery retailers. She is now faced with a series of choices for if and how to continue to grow the business. View Details

Keywords: Startup; Start-up; Startup Management; Burnout; Entrepreneur; Entrepreneurial Journey; Bootstrap; Entrepreneurship; Growth and Development Strategy; Business Startups; Crisis Management; Financial Condition; Retail Industry; Retail Industry; District of Columbia

September 1995
Case

Apollo Hospitals of India (B)

The Indian Hospitals Corp. (IHC), a branch of Apollo Hospitals Group, is considering building a hospital and primary-care medical center in Colombo, the capital of Sri-Lanka, a small island off the southern coast of India. This case describes economic, social, and... View Details

Keywords: Expansion; Health Care and Treatment; Health Industry; India