Publications

1998
Working Paper

Activity Systems as Barriers to Imitation

By: Michael Porter and Jan W. Rivkin

Article

Spending Variation Among ACOs in the Medicare Shared Savings Program

By: Michael Anne Kyle, J. Michael McWilliams, Mary Beth Landrum, Bruce E. Landon, Paul Trompke, David J. Nyweide and Michael E. Chernew

OBJECTIVES: Understanding variation in spending across organizations, rather than across geographic areas, is important because care is delivered by organizations and interventions increasingly focus on organizations. Accountable care organizations (ACOs) are... View Details

Keywords: Medicare; Accountable Care Organizations; ACOs; Health Care and Treatment; Spending; Analysis

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November 2011
Case

Comfort Class Transport: Does Customer Service Need an Overhaul?

By: Michael J Roberts and Paul E. Morrison

The general manager of a chauffeured limousine transport company is concerned about underperformance at the company's customer service call center. The eight-person call center handles almost all customer interaction including discussing company services with... View Details

Keywords: Capacity Utilization; Supply ＆ Demand; Operations Management; Customer Service; Management; Demand and Consumers; Service Operations; Order Taking and Fulfillment; Performance Capacity; Customer Satisfaction; Transportation Industry

March 2009
Supplement

(PRODUCT) RED Video (A) & (B)

By: Youngme E. Moon and Michael I. Norton

Keywords: Media

April 2006 (Revised March 2007)
Case

Southern States Communications

By: Constance E. Bagley and Michael B. Keating

Managers receiving letters claiming that their products or services violate the intellectual property rights of another sometimes have a tendency to ignore them after their technical staff advises them that the claims have no merit. Illustrates the perils of that... View Details

Keywords: Risk Management; Patents; Lawsuits and Litigation

09 Feb 2017
News

Turning Disorder into Opportunity

Michael Fieldhouse (AMP 177, 2009) ran past the Anderson Memorial Bridge every morning and took note of the sentiments affixed to its parapet: May this bridge, built in memory of a scholar and soldier connecting the college yard and... View Details

Keywords: Jennifer Myers

October 26, 2021
Article

Value Chain Management to Implement Post-COVID-19 Health Care Strategy: The COVID-19 Crisis Has Created Areas of Innovation That Should Be Embraced by Health Care Leaders

By: Michael E. Porter, Junaid Nabi and Thomas H. Lee

Health care organizations must learn from what has worked during the COVID-19 crisis. Leaders have found that while they cannot do everything, they must define and manage the sequence of activities required to deliver high-value care. View Details

Keywords: COVID-19 Pandemic; Value-based Health Care; Value Chain; Health Pandemics; Health Care and Treatment; Management; Strategy

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April 2016 (Revised January 2017)
Case

Orkestra – Basque Institute of Competitiveness

By: Michael E. Porter, Christian Ketels and Jesus M. Valdaliso

Keywords: Clusters; Competitiveness; Institutions For Collaboration; Regional Policy; Spain

May 2006 (Revised May 2009)
Case

De Beers: Addressing the New Competitiveness Challenges

By: Michael E. Porter, Sonia D. Marciano and Alyson Warhurst

Traces the development of De Beers and the diamond industry from its inception in the mid-1800s to the year 2000. Discusses De Beer's history and strategy as the industry leader and its role in industry development. Enables deep examination of the interdependence of... View Details

Keywords: History; Strategy; Geographic Location; Conflict Management; Corporate Social Responsibility and Impact; Business and Community Relations; Developing Countries and Economies; Mining Industry

21 Aug 2012
First Look

First Look: August 21

Rank-Order Tournaments Authors:Kevin J. Boudreau, Constance E. Helfat, Karim R. Lakhani, and Michael Menietti Abstract Economic analysis of rank-order tournaments has shown that intensified competition leads... View Details

Keywords: Sean Silverthorne

March 2006 (Revised February 2017)
Case

Rwanda: National Economic Transformation

By: Michael E. Porter, Kaia Miller, Michael McCreless, Kjell Carlsson, Jem Hudson and Haviland Sheldahl-Thomason

Set in the year 2004, when Rwanda commemorated the 10th anniversary of a genocide that had claimed the lives of over 10% of its population. Focuses on the formulation of an economic strategy to rebuild the economy and its institutions after the devastation. Rwanda, one... View Details

Keywords: Crime and Corruption; Developing Countries and Economies; Policy; Government Administration; Crisis Management; Strategy; Rwanda

25 Aug 2022
News

Labs Enable Large-scale Research

Business Administration Advisor: James Cash, James E. Robison Professor of Business Administration, Emeritus at HBS Climate and Sustainability Impact Lab How can we help companies better use data, metrics, and AI/ML tools to decarbonize... View Details

15 Sep 2009
First Look

First Look: September 15

Districts: Common Roots, Different Perspectives Authors:Michael E. Porter and Christian Ketels Publication:In Handbook of Industrial Districts, edited by Giacomo Becattini, Marco Bellandi, and Lisa De... View Details

Keywords: Martha Lagace

01 Oct 2002
News

The Class of 1977

commission rates. Strategic planning was the newest and the best management tool. A young HBS professor named Michael Porter was giving fascinating lectures on competitiveness. In those days before the... View Details

Keywords: Desmond Wong

15 Dec 2009
First Look

First Look: Dec. 15, 2009

asset-testing, and history-dependence, remain rare in practice. Where large gaps between theory and policy remain, the difficult question is whether policymakers need to learn more from theorists, or the other way around. Neural Mechanisms of Social Influence... View Details

Keywords: Martha Lagace

17 Jun 2019
Research & Ideas

What Hospitals Must Learn to Compete

all patients, all needs, and through all channels. Professor Michael Porter and Elizabeth Olmsted Teisberg in their book, Redefining Health Care, use the term “strategy vacuum” to describe what’s happening... View Details

Keywords: by Alumni Bulletin Staff; Health

March 31, 2022
Article

Two Approaches to Capping Health Care Prices

By: Michael E. Chernew, Maximilian J. Pany and Leemore S. Dafny

High health care prices for the privately-insured contribute to high premiums, which put downward pressure on wages, and induce employers to reduce benefit generosity and charge employees more for coverage. As the average annual premium for family coverage currently... View Details

Keywords: Price Caps; Health Care and Treatment; Price

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Article

Regulating Hospital Prices Based on Market Concentration Is Likely to Leave High-Price Hospitals Unaffected

By: Maximilian J. Pany, Michael E. Chernew and Leemore S. Dafny

Concern about high hospital prices for commercially insured patients has motivated several proposals to regulate these prices. Such proposals often limit regulations to highly concentrated hospital markets. Using a large sample of 2017 US commercial insurance claims,... View Details

Keywords: Health Care Providers; Hospitals; Insurance Market Regulation; Price Regulation; Markets; Health Care and Treatment; Cost; Quality; Insurance; Price; Governing Rules, Regulations, and Reforms

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December 2017 (Revised April 2018)
Case

The Children's Hospital of Philadelphia: Network Strategy 2016

By: Michael E. Porter, Thomas W. Feeley and Toyin J. Okanlawon

Children’s Hospital of Philadelphia (CHOP) began as a stand-alone hospital in the heart of downtown Philadelphia in 1855. By 2016 the CHOP Care Network stretched across Pennsylvania, New Jersey, and the New York metropolitan area, providing a wide range of services... View Details

Keywords: Communication; Health Care and Treatment; Service Delivery; Organizational Structure; Networks; Integration; Strategy; Health Industry; Philadelphia