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All HBS Web
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- Faculty Publications (2,020)
Show Results For
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All HBS Web
(5,630)
- Faculty Publications (2,020)
- Research Summary
Managing Marketspace Service Interfaces
Jeffrey F. Rayport is focusing on the strategic challenges that face businesses selling information-intensive products and services. A key strategic issue in such businesses is the dematerialization of information-intensive products and services as a consequence of... View Details
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Overview
Managing Service Operations - MBA Elective Curriculum
World-class service organizations deeply understand the needs and behaviors of their customers, and design, manage, and improve their operating models accordingly. This course... View Details
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Overview
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- Forthcoming
- Article
Proxy Advisory Firms and Corporate Shareholder Engagement
- Research Summary
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Research Thrust
- Research Summary
Risk, Trust and Escalation Behavior of Owner Managers
- Research Summary
State-Business Relations
- Research Summary
Talent and Ownership on Corporate Boards
This research, with co-author Emilie Feldman, examines the performance of firms whose boards include directors with sizeable ownership stakes and relatively low levels of business experience. In contrast to theories that predict a strong... View Details
- Research Summary
The Origins, Current State, and Future of Capitalism
- Research Summary
The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees
- Forthcoming
- Article
Working Around the Clock: Temporal Distance, Intrafirm Communication, and Time Shifting of the Employee Workday
- Research Summary
Workplace Ethics and Global Business Standards
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