Publications

March 1999 (Revised March 2000)
Case

Cross Country Group, The: A Piece of the Rock (A)

By: Robert L. Simons and Indra Reinbergs

A new MBA graduate joins a privately held family business and sets ambitious growth goals for the next five years. To enhance motivation, he proposes a new incentive plan that will grant him a share of the wealth he creates. However, the family owners have a more... View Details

Keywords: Family Business; Decisions; Motivation and Incentives; Business Strategy; Performance Efficiency; Risk and Uncertainty; Growth and Development; Planning; Accounting Industry; Employment Industry

March 1999 (Revised April 2017)
Teaching Note

Citibank: Performance Evaluation

By: Robert Simons and Antonio Dávila

Teaching Note for (9-198-048). View Details

Keywords: Strategy And Execution; Management Control Systems; Performance Measures; Performance Evaluation; Balanced Scorecard; Banking Industry

March 1999 (Revised March 2017)
Teaching Note

J Boats, Inc.

By: Robert Simons

Teaching Note for J Boats (197-015) View Details

Keywords: Execution; Control Systems; Levers Of Control; Strategy

1999
Working Paper

Social Enterprise Series No.11 - Strategic Performance Measurement in Non-Profit and Governmental Organizations

By: Robert S. Kaplan

1999
Book

Design of Cost Management Systems

By: Robin Cooper and Robert S. Kaplan

Keywords: Management Systems; Cost Management

Find at Harvard

January–February 1999
Article

How Risky Is Your Company?

By: Robert Simons

Keywords: Risk and Uncertainty; Business Ventures

Find at Harvard

1999
Report

The Economics of Variety

By: Walter J. Salmon, Robert S. Kaplan and Marci K. Dew

Keywords: Economics

December 1998 (Revised December 2014)
Background Note

A Note on Identifying Strategic Risk

By: Robert L. Simons

Outlines: 1) the sources of business risk, 2) how to assess internal risk pressures, and 3) the antecedents of misrepresentation of fraud. View Details

Keywords: Strategy; Risk and Uncertainty

December 1998 (Revised February 1999)
Case

City of Charlotte (A)

By: Robert S. Kaplan

The city manager's office in Charlotte, North Carolina, is attempting to align and focus the city's programs and operating departments. City managers, working collaboratively with the elected mayor and city council, have identified five strategic themes to make... View Details

Keywords: Balanced Scorecard; Government Administration; City; Growth and Development Strategy; Adoption; Public Sector; Management Teams; Programs; Performance Evaluation; Motivation and Incentives; Public Administration Industry; North Carolina

December 1998 (Revised March 2001)
Case

Korea Stock Exchange, 1998

By: Tarun Khanna, Krishna G. Palepu and James Chang

Following a major financial crisis, the South Korean government attempted to revive the Korea Stock Exchange to spur equity investment in Korean companies. This case describes the reforms undertaken so far and the challenges that lay ahead. View Details

Keywords: Equity; Stocks; Restructuring; Emerging Markets; Corporate Governance; Business and Government Relations; Accounting Industry; Financial Services Industry; South Korea

1998
Working Paper

Policy Shocks, Market Intermediaries, and Corporate Strategy: The Evolution of Business Groups in Chile and India

By: Tarun Khanna and Krishna G. Palepu

1998
Working Paper

The Future of Business Groups in Emerging Markets: Long Run Evidence from Chile

By: Tarun Khanna and Krishna G. Palepu

November 1998 (Revised December 1998)
Case

Asea Brown Boveri (Condensed)

By: Robert L. Simons

The merger of Asea AB and BBC Brown Boveri required a restructuring of operations and a change in organizational cultures. Competitive success also necessitated the benefits of scale while remaining "local" for political and customer-responsiveness reasons. The case... View Details

Keywords: Change Management; Mergers and Acquisitions; Restructuring; Cost vs Benefits; Competitive Strategy; Organizational Change and Adaptation; Growth and Development; Performance Effectiveness; Consumer Products Industry