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All HBS Web
(4,258)
- People (13)
- News (878)
- Research (2,456)
- Events (10)
- Multimedia (6)
- Faculty Publications (1,398)
- January 1998
- Case
Connecticut Spring and Stamping Corporation (B)
By: H. Kent Bowen, Massimo Russo and Steven J. Spear
Connecticut Spring and Stamping Corp. (CSSC), a 50-year-old spring manufacturing and metal stamping firm, is experiencing slow sales growth and feeling the impact of global competition. The company has over 800 customers but little understanding of those customers'...
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Keywords:
Globalization;
Competency and Skills;
Organizational Change and Adaptation;
Production;
Customer Relationship Management;
Quality;
Training;
Performance Efficiency;
Cost Management;
Sales;
System
Bowen, H. Kent, Massimo Russo, and Steven J. Spear. "Connecticut Spring and Stamping Corporation (B)." Harvard Business School Case 698-038, January 1998.
- 03 Oct 2011
- Research & Ideas
Transforming Manufacturing Waste into Profit
It's been said that "one man's trash is another man's treasure." HBS Assistant Professor Deishin Lee, however, has taken that old adage a step further in her recent working paper Turning Waste into By-Product by showing how it's possible for companies to turn...
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- 18 Jul 2022
- Research & Ideas
After the 'Crypto Crash,' What's Next for Digital Currencies?
attention and especially energy around speculation and trading—this gives an entrepreneur more time to focus and actually develop their product carefully without constantly having to face the market. Gazette: In November, the global...
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- 10 Feb 2003
- Research & Ideas
Commodity Busters: Be a Price Maker, Not a Price Taker
two primary competitors, Checkpoint and Sensormatic, went at each other mercilessly, unbridled competition can be destructive. Sensible business managers focus primarily on their own success, not on creating...
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by Benson P. Shapiro
- Web
Valerie Porciello | About
purpose of a unified organization for faculty administration and services is to enable a holistic view across the life cycle of the faculty, from recruitment through retirement. The DRFD team's singular focus is supporting an environment...
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- 10 Nov 2003
- Research & Ideas
Globalization: The Strategy of Differences
respond to local differences. Recently, as at Coke, many companies have moved toward more localization and less standardization. But no matter how they balance localization and standardization, all companies that view global strategy in this way View Details
Keywords:
by Pankaj Ghemawat
- January 2024 (Revised February 2024)
- Exercise
Travelogo: Understanding Customer Journeys
By: Eva Ascarza, Nicolas Padilla and Oded Netzer
In late May 2023, Sarah Merino, the newly appointed manager of the Customer Insights group at Travelogo—an online travel booking platform—initiates a comprehensive analysis of clickstream data to understand the varied behaviors and needs of their users. In preparation...
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Keywords:
Customer Relationship Management;
Analysis;
Analytics and Data Science;
Marketing Strategy;
Segmentation;
Consumer Behavior;
Travel Industry;
United States
Ascarza, Eva, Nicolas Padilla, and Oded Netzer. "Travelogo: Understanding Customer Journeys." Harvard Business School Exercise 524-044, January 2024. (Revised February 2024.)
- 29 Jun 2007
- First Look
First Look: June 29, 2007
focus exclusively on estimates of expected payoffs, such as credit ratings, without considering the state of the economy in which default is likely to occur. Such investors are likely to be attracted to securities whose payoffs resemble...
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Keywords:
Martha Lagace
- 24 Jul 2007
- First Look
First Look: July 24, 2007
and waste" mentality to a "product and product" mentality, and thereby actively manage the quantities of both products to maximize profit. We find that it is almost never profit-maximizing for the firm to continue...
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Keywords:
Martha Lagace
- 03 Oct 2005
- Research & Ideas
The Box Office Power of Stars
versa) based on just a few successes or failures. This underscores the limitations of relying solely on stars' historical box-office performance to forecast their future performance. Q: What are the implications for managers in the motion...
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- 18 Apr 2016
- Blog Post
Meet the HBS Family Business Club
finance, or for an operating company that is similar to their family’s business before returning to home base. The general management curriculum at HBS exposes students to a variety of functional roles and industries, and this breadth of...
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- 12 Nov 2021
- News
Alumni Business Leaders on Confronting the Climate Change Challenge
imperative that we engage immediately with each of these challenges—individually and collectively. The decisions we make about how to manage our investments, our business operations, our supply chains, our people, and our corporate...
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- 25 Aug 2022
- News
Up on the Corner
also theirs. To Rawi Abdelal, an HBS professor of international management who serves as faculty co-chair of the Bloomberg Harvard City Leadership Initiative, Dlodlo’s community-focused approach to redevelopment represents a necessary...
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- 01 Oct 2021
- News
From Scholarship to Life-Saving Impact
executive—or perhaps founding her own company. “To do so, I knew I needed to hone my managerial and leadership skills,” she says. Harvard’s new joint MS/MBA Biotechnology: Life Sciences degree felt like the perfect fit. “I really liked the program’s general View Details
- March 2019
- Case
HOPI: Turkey's Shopping Companion
By: Sunil Gupta, Donald Ngwe and Gamze Yucaoglu
The case opens in 2017 as Onur Erbay, CEO of HOPI, a multi-vendor loyalty platform, is contemplating a critical decision. The case chronicles the origins of Boyner Group, the parent company of HOPI and a major retailer in Turkey, and development of retail and customer...
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Keywords:
Loyalty Programs;
Multi-vendor Platform;
Retail;
Big Data;
Customer Relationship Management;
Mobile and Wireless Technology;
Business Model;
Analytics and Data Science;
Competitive Strategy;
Decision Making;
Applications and Software;
Digital Platforms;
Technology Industry;
Retail Industry;
Turkey
Gupta, Sunil, Donald Ngwe, and Gamze Yucaoglu. "HOPI: Turkey's Shopping Companion." Harvard Business School Case 519-057, March 2019.
- 09 Jun 2024
- Blog Post
The EC Formula: MBA Class of 2024 Looks Back
I. She will join Ayala Corporation, the oldest conglomerate in the Philippines, as a corporate strategy manager, where she’ll be charged with active portfolio management across its business units and investments. During your EC year, what...
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- 23 Apr 2018
- Research & Ideas
Sponsorship Programs Could Actually Widen the Gender Gap
Sponsorship on the Competitive Preferences of Men and Women, published in the journal Management Science. The study was co-authored by Coffman and Nancy R. Baldiga, an economics and accounting professor at the College of the Holy Cross,...
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by Carmen Nobel
- April 2024
- Teaching Note
eBee: Affordable Mobility for Africa
By: Ramon Casadesus-Masanell, Gamze Yucaoglu and Jordan Mitchell
The case opens in March 2023, as Sten van der Ham and Jaap Maljers, CEO and co-founder of eBee, an electric bike (e-bike) company in Africa, are contemplating the different avenues for growth and path to profitability for the young and ambitious company. In 2023, the...
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- Web
Summer Associates | Social Enterprise | Harvard Business School
Experience Feedback from students and employers has helped us identify some key elements for a successful experience: A high level of responsibility with significant chance to explore issues of management in social enterprise A clear...
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- 01 Jan 2013
- News
Joanna M. Jacobson, MBA 1987
Cofounder and Managing Partner, Strategic Grant Partners Download Jacobson profile Return to Alumni Achievement Awards main page TIMELINE 1960 Born, Framingham, Massachusetts 1982 Earns BA, International Relations, University of...
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Keywords:
Susan Young