Publications

17 Jun 2014
First Look

First Look: June 17

Highway: Technology and Mobility Trends and Opportunities Technological innovation is considered a competitive strength for America, but the nation does not score as high in deploying its technology. U.S. transportation systems are in... View Details

Keywords: Sean Silverthorne

01 May 2018
News

Civil Rights Tourism Is Picking Up Around The U.S.

03 Mar 2010
What Do You Think?

To What Degree Does “Identity” Affect Economic Performance?

the commitment and loyalty of employees who perceive themselves as the most disposable of corporate assets ." What will it take to turn around negative trends in "identity"? Ajay Kumar Gupta suggests that "creation of... View Details

Keywords: by Jim Heskett

November 2017
Teaching Note

Predicting Consumer Tastes with Big Data at Gap

By: Ayelet Israeli and Jill Avery

CEO Art Peck was eliminating his creative directors for The Gap, Old Navy, and Banana Republic brands and promoting a collective creative ecosystem fueled by the input of big data. Rather than relying on artistic vision, Peck wanted the company to use the mining of big... View Details

14 Jan 2019
Video

Why Employers Should Care About the Care Economy

April 2013
Case

Managing with Analytics at Procter & Gamble

By: Thomas H. Davenport, Marco Iansiti and Alain Serels

Senior management at P&G has put a strong emphasis on using data to make "better, smarter, real-time business decisions." The Global Business Services (GBS) organization has developed tools, systems and processes to provide managers throughout P&G with direct access to... View Details

Keywords: Analytics; Data Management; Forecasting; Shared Services; Procter ＆ Gamble; Laundry Detergent; Information Management; Forecasting and Prediction; Information Technology; Mathematical Methods; Consumer Products Industry; North America

2024
Chapter

Corporations as the Central Institutions of Society

By: Joseph L. Badaracco

Mark Twain observed that, “Prediction is very difficult—particularly when it involves the future,” and he was right. One way to reduce the risk of becoming an infamous forecaster—like the experts who told us the Internet would quickly collapse, that Apple would never... View Details

Keywords: Trends; Business and Government Relations; Organizations; Power and Influence; Society

30 Jan 2014
Blog Post

Big Media, Big Business! Inside scoop on the upcoming Entertainment & Media Club Conference

Entertainment & Media Club hopes to initiate dialogues that delve into key trends relevant to all members of the entertainment and media community, from rising entrepreneurs to established executives. Our aim is to create a forum that... View Details

Keywords: Entertainment / Media / Sports

18 Dec 2019
News

2019 Awards Episode!

April 2005
Case

Handleman Company

By: Janice H. Hammond and Kevin Dolan

Describes the organization and operations of the Handleman Co., an intermediary in the music industry that buys recorded music and resells it to mass retailers such as Wal-Mart. The company provides distribution, inventory management, retail merchandising, and category... View Details

Keywords: Business Organization; Music Entertainment; Cost Management; Growth and Development; Business or Company Management; Distribution Channels; Problems and Challenges; Risk and Uncertainty; Online Technology; Value Creation; Music Industry

19 Aug 2019
News

Why some restaurants in LA are going cash-free

10 Sep 2015
News

Harvard MBAs say fighting wealth inequality is a top priority

01 Aug 2019
News

Why LA restaurants aren't accepting cash payments

12 PM – 1 PM EDT, 29 Oct 2014
Webinars: Trending@HBS

Transforming America's Schools: How Business Leaders Can Help

The time has come for Americas business leaders to reconsider how they work with educators to support public schools. Trends are converging to create fresh opportunities, greater need, and a unique moment for business involvement. In this session, Jan Rivkin will... View Details

19 Nov 2018
Sharpening Your Skills

E-Santa: Is Retail Ready for Digital Christmas?

carlballou Most industries are in major digital upheaval, but retail particularly seems in some kind of disruptive spin-cycle. As the retail season eneters its most crucial time of year, we take a deep breath to contemplate research from Harvard Business School on what... View Details

Keywords: by Sean Silverthorne; Retail

24 Oct 2013
News

Business School Professor Examines 'Cheater's High'

August 1990 (Revised February 1991)
Case

Whirlpool Corp.

By: Michael Y. Yoshino and Sarah D. Hall

Examines the company's global strategy and potential acquisition of Philips' major domestic appliance operations in Europe in light of increasing trends toward globilization in the major appliance industry. Allows discussions weighing the advantages and risks of... View Details

Keywords: Acquisition; Joint Ventures; Global Strategy; Market Entry and Exit; Risk and Uncertainty; Opportunities; Competitive Strategy; Consumer Products Industry; Europe